MPB not good customer service
Jan 16, 2023 17:30:50 #
WayneL wrote:
I just bought a camera from them that had more scratches than it should have for the condition it was listed as. Sent them an email about it and no reply after 5 days, not good service
Are you going to respond to anyone and let them know what the resolution was?
Jan 16, 2023 18:54:13 #
davyboy
Loc: Anoka Mn.
CHG_CANON wrote:
Speaking of laundry, I washed my sheets yesterday, if anyone was looking for an update. What are people eating for breakfast today?
Oatmeal!
Jan 16, 2023 19:07:08 #
davyboy
Loc: Anoka Mn.
WayneL wrote:
If it's true it's not slander and you cared enough to reply
I too am waiting for a $1000 refund from them. They keep jackin my pud. 2 weeks we have played this game I talked to them by phone they keep telling me they need more information like checking account number and routing number I have filled out the information and called them back they keep saying same thing over again. I to am losing patience
Jan 16, 2023 19:31:40 #
JohnSwanda wrote:
A simple Google search gets the phone number. More companies seem to omit a phone number on their site, but
Goggle almost always has it.
Goggle almost always has it.
You'd think so, wouldn't you... If I remember correctly, the best I could find was a phone number in the UK. This went on for over six weeks.
Jan 16, 2023 23:57:08 #
Their insistence on my bank account routing number and checking account number is why I never sell to them. I do not want that information floating around in the memory banks of a foreign country, especially a deadbeat country such as England that has never repaid the US for the billions we loaned them in WW I. We bailed them out of that war and the ungrateful wretches reneged on their obligations.
Trapper1
Trapper1
Jan 17, 2023 00:02:48 #
Jan 17, 2023 00:17:01 #
No Anglophobia here; just to paraphrase Joe Friday, "Just the facts, sir, just the facts. England borrowed the money and never repaid a cent."
One can sugar-coat history but no one can change history.
Trapper1
One can sugar-coat history but no one can change history.
Trapper1
Jan 17, 2023 08:35:23 #
WayneL wrote:
I just bought a camera from them that had more scratches than it should have for the condition it was listed as. Sent them an email about it and no reply after 5 days, not good service
Same here, bought a lens that apparently couldn't focus. I called, e-mailed, no reply. Gave up, sent it in for service, and will never buy from them again. They're very good about selling stuff, but apparently don't like to have what they sold, come back.
Jan 17, 2023 10:01:20 #
I read this thread and many said they their purchase was great. They got what they expect or even more.
I read also that some had problem and having problem getting responses from MPB.
I may miss something but anyone had problem with their purchase from MPB and contact them and the problem was resolved sastisfactory and in a timely manner?
I read also that some had problem and having problem getting responses from MPB.
I may miss something but anyone had problem with their purchase from MPB and contact them and the problem was resolved sastisfactory and in a timely manner?
Jan 17, 2023 12:24:18 #
FastHorses wrote:
You'd think so, wouldn't you... If I remember correctly, the best I could find was a phone number in the UK. This went on for over six weeks.
The US phone number is listed multiple times on the first page I opened in Google (MPB customer service phone number). Took maybe 30 seconds - how hard is that?
Jan 17, 2023 14:26:14 #
cwp3420 wrote:
Are you going to respond to anyone and let them know what the resolution was?
Called and all I got was recordings and no answer.
Jan 17, 2023 14:44:08 #
BebuLamar wrote:
I read this thread and many said they their purchase was great. They got what they expect or even more.
I read also that some had problem and having problem getting responses from MPB.
I may miss something but anyone had problem with their purchase from MPB and contact them and the problem was resolved sastisfactory and in a timely manner?
I read also that some had problem and having problem getting responses from MPB.
I may miss something but anyone had problem with their purchase from MPB and contact them and the problem was resolved sastisfactory and in a timely manner?
I guess that purchasing from MPB are mostly good but when problems do happen you can't get customer service to response.
Jan 17, 2023 18:02:22 #
Sidwalkastronomy
Loc: New Jersey Shore
Customer service is a key component of any business if they want return customers
Jan 17, 2023 21:00:06 #
Have you tried following your advice? I haven't, but I have followed all the instructions you delineated above. I suggest that, before you give advice on how to deal with MPB, you follow your steps as outlined.
It doesn't work, the phone calls or the emails. When I have the time I'll find them in old correspondences with them and publish them here.
Meantime, let us all know how it works out with you, and following the steps you suggested.
It doesn't work, the phone calls or the emails. When I have the time I'll find them in old correspondences with them and publish them here.
Meantime, let us all know how it works out with you, and following the steps you suggested.
Jan 17, 2023 21:13:38 #
djamkaarat wrote:
Have you tried following your advice? I haven't, but I have followed all the instructions you delineated above. I suggest that, before you give advice on how to deal with MPB, you follow your steps as outlined.
It doesn't work, the phone calls or the emails. When I have the time I'll find them in old correspondences with them and publish them here.
Meantime, let us all know how it works out with you, and following the steps you suggested.
It doesn't work, the phone calls or the emails. When I have the time I'll find them in old correspondences with them and publish them here.
Meantime, let us all know how it works out with you, and following the steps you suggested.
May I suggest that you use the “quote reply” instead of “quick quote”, so we’ll know who you’re responding to.
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.