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D850 "Err" message
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Dec 25, 2022 15:44:47   #
russraman Loc: New York City
 
Make sure the aperture ring on the AF 60 Micro Nikkor 60mm is set and locked to 32. Not setting it to 32 produces an ERR message on my D850.

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Dec 25, 2022 15:48:57   #
russraman Loc: New York City
 
aberthet wrote:
While digitizing old 35mm strips of B&W negative film using the ES-2 Film Digitizing Adapter, my D850 suddenly froze. I couldn’t even turn it off. A warning message was flashing “Err” on the top LCD display. I researched this issue on the Nikon site, but besides trying to swap batteries there were no other ways to fix the problem, except to send it for repair. Nikon describes this error message as a hardware issue that cannot be fixed by resetting the camera, which I couldn’t even try because nothing was working anymore.

I’m interested to hear from members who may have experienced this hardware failure and how much Nikon charged them for the repair, assuming their camera was out of warranty.

Below is the configuration I was using:

2018 Nikon D850 with ~ 5000 shutter actuations
ES-2 Film Digitizing adapter
AF Micro NIKKOR 60mm f: 2.8 D (lens set on Manual focus)
D850 body set to Manual focus
Exposure Mode set to Manual
Focusing from “Live view” with MC (monochrome) selected
Remote shutter actuation via the Nikon WR-R10 + WR-T10
Prior to starting taking pictures I performed a Clean Image Sensor.

At least one good news, I just found out that Nikon still has a repair center located in Signal Hill, Southern California, which is ~ 45 miles north of where I live. I had read somewhere that Nikon had closed all their repair centers in the US except for one located in New York State, well that was wrong.
While digitizing old 35mm strips of B&W negati... (show quote)


Make sure the aperture ring on the AF 60 Micro Nikkor 60mm is set and locked to 32. Not setting it to 32 produces an ERR message on my D850.



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Dec 25, 2022 15:54:44   #
aberthet Loc: San Clemente, CA
 
[quote=jlg1000]If this is correct (waiting for your confirmation) it would be another example of what I call "Malicious Offuscated Error Threat"

The error "Err" message on the top LCD magically disappeared after having the camera body resting overnight with the battery, lens, and memory cards removed. Following some recommandations I also cleaned the electrical contacts on the body and lens.
I agree that Nikon could be a little bit more explicit with their error messages. I understand that the space available on the display is constrained but adding a number after "Err" like for example "Err3" could be useful. It would only take a simple Google search to find what's has gone wrong.

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Dec 25, 2022 16:01:14   #
aberthet Loc: San Clemente, CA
 
russraman wrote:
Make sure the aperture ring on the AF 60 Micro Nikkor 60mm is set and locked to 32. Not setting it to 32 produces an ERR message on my D850.


Thanks Russraman. Yes I always check that the AF Micro 60mm aperture ring is set at 32 prior mounting it onto the body.
BTW, my D850 is now working fine. It could have been a bad electrical contact between the body and the lens.
See my other replies.

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Dec 25, 2022 16:14:51   #
aberthet Loc: San Clemente, CA
 
BurghByrd wrote:
I presume at this point you've removed the battery and also the lens to try and clear the problem. Somewhere in my foggy memory banks I recollect that a pencil eraser was an effective way to clean electrical contacts. Have you tried that and was it effective?


Thanks BurghByrd. Yes I have done all of that except using a pencil eraser to clean the contacts. Someone warned me not to use one. The pencil eraser will create small rubber particles that will land on the mirror and/or on the back of the lens. Instead I used a Zeiss microfiber cloth towel wetted with isopropyl alcohol to rub the contacts.

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Dec 25, 2022 16:19:51   #
BurghByrd Loc: Pittsburgh
 
aberthet wrote:
Thanks BurghByrd. Yes I have done all of that except using a pencil eraser to clean the contacts. Someone warned me not to use one. The pencil eraser will create small rubber particles that will land on the mirror and/or on the back of the lens. Instead I used a Zeiss microfiber cloth towel wetted with isopropyl alcohol to rub the contacts.


Agreed, a better way of cleaning the contacts and I'm happy to see it's working.

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Dec 25, 2022 16:59:03   #
photoman43
 
russraman wrote:
Make sure the aperture ring on the AF 60 Micro Nikkor 60mm is set and locked to 32. Not setting it to 32 produces an ERR message on my D850.


In the picture of the lens shown above, setting the lens to f 32 AND locking the aperture tab (the small orange dot next to the small white dot above f4)might be needed too. On some bodies if the aperture is not set to its smallest diameter (biggest number) and if the tab is not locked you get a FEE warning message.

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Dec 25, 2022 17:18:55   #
russraman Loc: New York City
 
PS... I shot close to 10,000 35mm slides using the same configuration as yours, except mine were shot using autofocus. Results were excellent. See attached photo of me and my dad in 1951!



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Dec 25, 2022 23:28:59   #
aberthet Loc: San Clemente, CA
 
russraman wrote:
PS... I shot close to 10,000 35mm slides using the same configuration as yours, except mine were shot using autofocus. Results were excellent. See attached photo of me and my dad in 1951!


@Russraman. Beautiful picture of you and your dad. By looking at you as a baby, we should be very close in age. I was born in March 1949. I have tried to use the auto-focus when digitizing negatives, but always had better results doing it in manual focus.
I'm impressed that you did process 10,000 slides, since the holder can only hold two slides, that's a monumental task.

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Dec 26, 2022 08:14:18   #
agillot
 
I have same message on a older D90 , after looking into this , found 1 broken pin were the card connect too .No fix to that .

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Dec 26, 2022 09:00:52   #
Bill_de Loc: US
 
aberthet wrote:
Yes I did.


I had asked if you removed the lens and you said you did.
Did the error message persist after you removed the lens?
It should not have if the problem was dirty contacts.

---

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Dec 26, 2022 10:13:57   #
aphelps Loc: Central Ohio
 
aberthet wrote:
Thanks BurghByrd. Yes I have done all of that except using a pencil eraser to clean the contacts. Someone warned me not to use one. The pencil eraser will create small rubber particles that will land on the mirror and/or on the back of the lens. Instead I used a Zeiss microfiber cloth towel wetted with isopropyl alcohol to rub the contacts.


The pencil eraser will not only shed rubber particles but will also wear through the micro gold plating of the contacts. That would become very expensive to repair. Your solution to use Zeiss wipes and alcohol is best.

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Dec 26, 2022 10:23:26   #
TomHackett Loc: Kingston, New York
 
Carl S wrote:
I agree with several posts that error codes could and should be more specific, especially given the capability of modern cameras. It reminds me of the 'check engine' light on a vehicle: mine came on, and I opened the hood to find that I still had an engine! With the capability of the modern vehicle, they could be specific, and maybe even show of video of how to fix the darn thing!


Well, I'm dragging this discussion a bit off topic, but for the "check engine light" there is a code reader you can buy for under $100 (mostly). You plug it into a connector under the steering wheel (and almost impossible to see or reach). It will tell you the meaning of the code and even reset it for you. If you go for a safety/pollution inspection, though, you may fail if it's too soon after you reset the code. I hope yours isn't an minor leak in the evap system. That can be a bear to find and repair.

As far as the D850 Err message, I agree that a more detailed message should be given, even if it's a numeric code that you have to look up. At least it might give you an indication of whether you could fix it yourself (e.g. with a pencil eraser) or need to send it in for repair.

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Dec 26, 2022 14:41:15   #
JeffDavidson Loc: Originally Detroit Now Los Angeles
 
I have been to the one in Signal Hill and they were very quick and helpful.

I use the same setup for slides and negatives.

Not sure about your problem, however, sometimes you can remove the battery for several minutes, makje sure it is charged, and re-insert it. If that doesn't work, sorry, repair time.

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Dec 26, 2022 15:06:51   #
tcthome Loc: NJ
 
photoman43 wrote:
If you send the D850 to Nikon, send the 60mm lens too. Regarding cleaning the contacts, rea this from Nikonusa:

https://www.nikonimgsupport.com/eu/BV_article?articleNo=000006511&configured=1&lang=en_GB

https://www.nikonimgsupport.com/eu/BV_article?articleNo=000005282&lang=en_GB


I guess surgical spirit means rubbing alcohol?

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