Adobe PS & LR will not read my CR3 files from my new Canon R7 camera. The file directory and Topaz are will. I called Canon but they are closed until next Monday. Anyone out there solved this problem? How?
Thanks in advance
How old are your Adobe PS & LR versions?
Use Canon software til you update Adobe.
User ID wrote:
Use Canon software til you update Adobe.
I primarily use the Canon software (DPP) anyway.
Longshadow wrote:
How old are your Adobe PS & LR versions?
I have a subscription, so I assume they are up to date. File says LR is Release 10.4, PS is 22.5.1 and Camera Raw is 13.4
Toby wrote:
I have a subscription, so I assume they are up to date. File says LR is Release 10.4, PS is 22.5.1 and Camera Raw is 13.4
Well, it seems to not know what a .CR3 file is...
(I don't use either of those, so I wouldn't know. Someone else may.
I just wanted to make sure you weren't using an "old" version.)
The current Lightroom release is v12.0.1 and Photoshop is at v24.0.1.
Toby Canon has been using the CR3 format since 2018. Something strange is going on. There are third party programs that can change the CR3 to other formats if you want to give that a try.
Microsoft updated its Raw Image Extension to include the codec for CR3 files/ If you untick "Always show icons, never thumbnails" in File Explorer"s View>Options>Folder Options>View>Files and Folders in Windows 10, thumbnail images will now display. Besides your Adobe programs are out of date
Yep what JRhoffman said. Your programs are out of date
another work-around is to open these files in DPP and save them as tiffs to export to adobe
That issue is the only reason I got the subscription. I also have the R7 and like it very much.
twosummers
Loc: Melbourne Australia or Lincolnshire England
Toby wrote:
Adobe PS & LR will not read my CR3 files from my new Canon R7 camera. The file directory and Topaz are will. I called Canon but they are closed until next Monday. Anyone out there solved this problem? How?
Thanks in advance
Will they convert to PNG?
On my computer, the updates sometimes show up on the start list but the ion will not automatically Pin To Start. I have to pin it to start manually when this occurs.
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