Ugly Hedgehog - Photography Forum
Home Active Topics Newest Pictures Search Login Register
General Chit-Chat (non-photography talk)
Foreign Operators
Page <prev 2 of 2
Oct 25, 2022 14:23:32   #
BBurns Loc: South Bay, California
 
Sometimes you must just work with them.
I got 'Habib' to send me a picture of him at work!



Reply
Oct 25, 2022 15:17:41   #
cwp3420
 
Longshadow wrote:
Maybe they think they can confuse people.
Or make people think they know what they are talking about.

Remember:
"If you can't dazzle them with brilliance,
baffle them with bullshit!"



Reply
Oct 25, 2022 15:29:37   #
Longshadow Loc: Audubon, PA, United States
 
jerryc41 wrote:
All tech support is based on scripts. They are divided into sections, depending on the problem.


Reply
 
 
Oct 25, 2022 16:13:44   #
14kphotog Loc: Marietta, Ohio
 
The above picture is of "Tom" or "Jack" od "Bob calling about your expired car warranty. B. S.

Reply
Oct 25, 2022 17:44:07   #
MrMophoto Loc: Rhode Island "The biggest little"
 
I had an issue with a desktop quite a few years ago (don't remember the brand) after talking on the phone with a tech, they finally said the x%#/** unit is bad. I asked what that unit was and they said "it's a component inside the desktop". WOW I would never have thought that.

Reply
Oct 26, 2022 02:11:44   #
Laramie Loc: Tempe
 
I played with one of the fake support folks for almost ten minutes until this final exchange.

He asks me to hit Start then enter a URL so the he could take over my PC and "fix" the trouble.
I said You want me to enter in some random URL just on your word? No way

He asked have I been screwing with him this whole time?
I said Yes, I have, You've been screwing with me too, right? He didn't hear most of that as he had hung up

Reply
Oct 26, 2022 07:09:23   #
jerryc41 Loc: Catskill Mts of NY
 
14kphotog wrote:
The above picture is of "Tom" or "Jack" od "Bob calling about your expired car warranty. B. S.



Reply
 
 
Oct 27, 2022 17:22:15   #
crushr13 Loc: Sacramento, CA
 
jinx wrote:
Did you ever try to tell them to connect you with a person who has English as their first language? It always takes several requests before they put you on hold to reconnect you. That usually works, not not always. Sometimes you just have to hang up and hopefully on next call you will get someone that understands you and you understand them.


Unfortunately, many of those call centers are in other countries, where is almost no one who speaks English as their first language. So, get used to that. But that's business, ex=specially in this country nowadays. No one can afford to do their business from the USA, they take it elsewhere, so, I'm sorry to say, it doesn't cost them as much to do the work.

Reply
Oct 28, 2022 07:12:47   #
jerryc41 Loc: Catskill Mts of NY
 
crushr13 wrote:
No one can afford to do their business from the USA...


They can, but they choose not to. A CEO can justify taking home an average of $18.3 million a year, but he can't afford to pay workers $15/hour.

Reply
Oct 28, 2022 07:56:49   #
Longshadow Loc: Audubon, PA, United States
 
jerryc41 wrote:
They can, but they choose not to. A CEO can justify taking home an average of $18.3 million a year, but he can't afford to pay workers $15/hour.

He can, but he wouldn't be able to take that $18.3 million home.......

Reply
Page <prev 2 of 2
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.
General Chit-Chat (non-photography talk)
UglyHedgehog.com - Forum
Copyright 2011-2024 Ugly Hedgehog, Inc.