B&H fails in customer service
Sep 16, 2022 07:57:09 #
traderjohn wrote:
When you stop and think of all the things that are important in life this is not one of them.
Absolutely!!! After just returning from East Cuba, my 4th trip, I am so grateful for what I have. I ended up giving our guide, my sneakers, 4 shirts, backpack, fanny pack along with all the *things* I brought for the guide and our wonderful drivers. They have access to so little and we have access to much.
It was another reality check for me.
Sep 16, 2022 08:03:44 #
Architect1776 wrote:
You can Google it as easily as I did.
I don't do Google searches for others when they can do it easily.
Key word.
Payboo
I don't do Google searches for others when they can do it easily.
Key word.
Payboo
I just did google it and the reviews don't make much sense to me.
So your comment that the reviews are universally negative are not correct.
The advantage is you have a choice to either avoid the tax or get 12 month interest free.
Those are the perks!!!
***There Is No Bonus Opportunity
One of the main benefits that B&H is banking on attracting interest is the lack of annual fee. Well, the card also lacks any introductory opportunity to rack up extra rewards. It's important to note that buying video or audio equipment can be a decent chunk of cash — one that is large enough to satisfy the spending thresholds on a number of more versatile cards. For example, spending $3,000 in the first 3 months of card membership would be enough to take advantage of a 60,000-mile bonus promotion after opening a Capital One Venture Rewards Credit Card***
Sep 16, 2022 08:07:51 #
I only buy from B&H. Never had a problem. Always had great service. Never had any problem with either old or new PayBoo.
Sep 16, 2022 08:09:40 #
This review was based on the old Payboo card.
PROS & CONS OF B&H PAYBOO CREDIT CARD
The Good
You pay the tax, we pay you back instantly. B&H Payboo Card tax-equivalent loyalty reward offer is valid on all NYC SuperStore purchases and online and by-phone orders based on customer’s ship-to address, and subject to state eligibility (check here). Entire purchase must be made with the B&H Payboo Card to qualify for this offer. If a portion of the purchase is paid for with another form of payment (e.g., cash, another credit card, or a gift card), it will not be eligible for this offer.
No annual fee.
Instant Credit Decision - use your new card right away if you're approved.
B&H payboo Credit Card reports to multiple credit bureaus.
The Bad
High interest rates.
Higher than average purchase APRs.
Does not offer a signup bonus.
Does not offer rewards or cash back.
You don't earn rewards on every purchase.
PROS & CONS OF B&H PAYBOO CREDIT CARD
The Good
You pay the tax, we pay you back instantly. B&H Payboo Card tax-equivalent loyalty reward offer is valid on all NYC SuperStore purchases and online and by-phone orders based on customer’s ship-to address, and subject to state eligibility (check here). Entire purchase must be made with the B&H Payboo Card to qualify for this offer. If a portion of the purchase is paid for with another form of payment (e.g., cash, another credit card, or a gift card), it will not be eligible for this offer.
No annual fee.
Instant Credit Decision - use your new card right away if you're approved.
B&H payboo Credit Card reports to multiple credit bureaus.
The Bad
High interest rates.
Higher than average purchase APRs.
Does not offer a signup bonus.
Does not offer rewards or cash back.
You don't earn rewards on every purchase.
Sep 16, 2022 08:11:04 #
DanCulleton wrote:
I only buy from B&H. Never had a problem. Always had great service. Never had any problem with either old or new PayBoo.
I completely agree with you. I have also used both the old and the new cards.
Sep 16, 2022 08:24:14 #
billnikon
Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
mgleason wrote:
B&H has failed in customer service and lost a ... (show quote)
I am always surprised when ever the administration allows yet another one sided, not verified, dirty laundry post.
I too have had issues with outstanding companies, I have always been able to work things out, including B&H.
When folks use this forum to blast an honest, hard working company without the other side of the story being told I believe it is just wrong.
Folks are not guilty until proven so in our courts, but on this side you are guilty without a fair trial.
Shame, shame on the administration.
Sep 16, 2022 08:26:29 #
Had same issue with capital one card , had it for over 10yrs , always pay in full monthly .Then one payment got lost [ check ] , they started charging late fees , went to capital one bank , a real building with people , try paying there , they say we dont take money , a bank that does not take money ??? .their answer was to go to chase , get the cash , and feed it thru their ATM machine . They got fired right there .Now have a chase card . The funny thing , i had a reward account with capital one that i did not know about it , enough money to pay the thing off , GOT YOU ! .
Sep 16, 2022 08:51:32 #
billnikon wrote:
I am always surprised when ever the administration... (show quote)
Thank you Bill for your post.
One issue and he posts a mean spirited post about a company that is only trying in these difficult times to stay open. I have had such great experiences with B&H. When I ran the meetup, not only did they donate a very nice door prize for our yearly dinner, but they paid for and sent someone to hand it to the winner. They did a lensbaby workshop for us, bringing many different lensbabies to us to try and play with.
Sep 16, 2022 09:15:07 #
I think it should be called Pay Boo Whoo Whoo. I from the start when B&H first offered Payboo it was strange and gave me an uncomfortable feeling. And is seems my cautions were justified. I had no interest in signing up for it anyway. I figured I had already purchased a lot of mail order from out of state for years with out paying any California sales tax and even once they could collect it, it took a while for B&H and CA to come to an agreement. So most of my B&H purchases have been tax free. Now even Amazon and some eBay sales collect sales tax. I do not go in to credit debt to try to skirt sales tax.
That is cool you one can buy direct from Nikon. I know Dell sells computers directly too. If I were I Nikon user I might go that route. Sadly It is hard to get Pentax these days from any source.
That is cool you one can buy direct from Nikon. I know Dell sells computers directly too. If I were I Nikon user I might go that route. Sadly It is hard to get Pentax these days from any source.
Sep 16, 2022 09:19:38 #
lamiaceae wrote:
I think it should be called Pay Boo Whoo Whoo. I ... (show quote)
You are misinformed. I live in NY, sales tax here is almost 9%. You are fortunate that your purchases from B&H are tax free. I have NEVER gone into credit card debt. I pay my bills as soon as they come in. With the new Payboo card buyers have a choice, to either avoid the tax or to pay it off interest free for 12 months. I always choose to avoid the tax.
Sep 16, 2022 09:28:50 #
leftj
Loc: Texas
Tracy B. wrote:
I had the old PayBoo card. I had to reapply for the new one. I was denied because they said my credit rating was suspiciously too high..... It looks like they did me a favor.
A credit card company would never tell you that. They will only approve or disapprove.
Sep 16, 2022 09:29:30 #
mikeroetex wrote:
Let’s be honest. If you were not trying to skate on paying sales taxes and had used a regular credit card, there would be no problem. Perhaps you have heard of TINFL? There is no free lunch!
By the way, after sitting on backorder with B & H for 2 months, I simply ordered direct from Nikon and received my camera 6 weeks later. I paid sales tax, but didn’t cost a penny until shipment.
By the way, after sitting on backorder with B & H for 2 months, I simply ordered direct from Nikon and received my camera 6 weeks later. I paid sales tax, but didn’t cost a penny until shipment.
That's not true: B&H pays the sales tax when you use the PayBoo card.
I've used both the old and new PayBoo cards without any troubles.
Sep 16, 2022 09:42:33 #
Tracy B. wrote:
I had the old PayBoo card. I had to reapply for the new one. I was denied because they said my credit rating was suspiciously too high..... It looks like they did me a favor.
"was suspiciously too high...."
WOW, have heard a lot of strange things about credit ratings but, TOO HIGH?!?!?!?
Based on this logic, I suspect that I am in real trouble also . . . . .
Best Wishes,
JimmyT Sends
I have ALWAYS received GREAT Service from B&H!
Attention: B&H UHH Customer Rep Henryp
Sep 16, 2022 09:48:10 #
leftj wrote:
A credit card company would never tell you that. They will only approve or disapprove.
You are incorrect. I have the letter to prove it.
Sep 16, 2022 09:52:17 #
Jimmy T wrote:
"was suspiciously too high...."
WOW, have heard a lot of strange things about credit ratings but, TOO HIGH?!?!?!?
Based on this logic, I suspect that I am in real trouble also . . . . .
Best Wishes,
JimmyT Sends
I have ALWAYS received GREAT Service from B&H!
Attention: B&H UHH Customer Rep Henryp
WOW, have heard a lot of strange things about credit ratings but, TOO HIGH?!?!?!?
Based on this logic, I suspect that I am in real trouble also . . . . .
Best Wishes,
JimmyT Sends
I have ALWAYS received GREAT Service from B&H!
Attention: B&H UHH Customer Rep Henryp
I was very perplexed.
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