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Capture 1 service or contact info
Jul 14, 2022 16:31:04   #
bobfitz Loc: Kendall-Miami, Florida
 
I bought Capture 1 and have to get in touch with them regarding a specific issue. They send you to their Q&A pages, none of which address my problem. They have my email wrong and there is seemingly no way to chat or talk to a person. Any help will be appreciated.

Bob

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Jul 15, 2022 07:31:45   #
jbk224 Loc: Long Island, NY
 
Go to Capture One Support:
https://support.captureone.com/hc/en-us/requests/new?ticket_form_id=5001426573597
At bottom click on 'Didn't Find Your Answer?'
Fill out form and fully describe your issue(s).

I have always received replies from Capture One.

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Jul 15, 2022 08:03:45   #
bobfitz Loc: Kendall-Miami, Florida
 
Thank you. I have done that twice with no response.

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Jul 15, 2022 09:05:19   #
jbk224 Loc: Long Island, NY
 
How long have you waited

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Jul 15, 2022 09:27:53   #
bobfitz Loc: Kendall-Miami, Florida
 
3 days

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Jul 15, 2022 10:26:25   #
morkie Loc: Simi Valley CA
 
Suggest to post your questions/circumstance on their Facebook page as well as the other FB pages about C1. They seem to monitor them.

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Jul 15, 2022 10:48:34   #
jbk224 Loc: Long Island, NY
 
bobfitz wrote:
3 days


You will hear back from them.

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Jul 16, 2022 06:46:29   #
xtoothdr
 
Love the product
Absolutely hate their non existent tech support.
IF INTERESTED, THERE ARE A FEW C1 USERS WHO HOLD A ZOOM MEETING FIRST THURSDAY MONTHLY AT 2PM PST TO ADDRESS SUCH UNANSWERED QUESTIONS AND SHARE TECHNIQUES & WORKFLOW . WELCOME TO JOIN IN.
xtoothdr1@gmail.com

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