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Need to restore Mac Pro operating system
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Mar 12, 2022 06:32:54   #
alphonso49uk
 
Just ring Apple support who Ive found to be excellent......theyll talk you through everything and if possible youll be able to share the screen with them....and no...they dont charge

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Mar 12, 2022 07:24:07   #
suntouched Loc: Sierra Vista AZ
 
burkphoto wrote:
If that is the case, I'd do an Internet search for instructions on how to create a "bootable" recovery/installation USB drive. You'll need a 32GB or larger flash drive to do that.

Do you know what year you bought your MBP? That will at least let us know what MacOS or OS X versions will run on it.

Aug 2015- Mac Book Pro, 15.4 display, Intel Core i7, 16 GB memory, 256 GB Flash Storage

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Mar 12, 2022 07:38:26   #
jbk224 Loc: Long Island, NY
 
You have a broken screen. You don't seem to be able to 'restore' the operating system given all the great advice here. Especially calling Apple. I doubt they will charge you to walk you through the steps; but if they do...go for it.
Likely no end user will buy your laptop with a broken screen. Sell it as is and just move on.
Go to Apple's Trade In website to see what it would be worth in different conditions...you will need the serial #
https://www.apple.com/shop/trade-in
Best of luck

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Mar 12, 2022 07:49:12   #
suntouched Loc: Sierra Vista AZ
 
jbk224 wrote:
You have a broken screen. You don't seem to be able to 'restore' the operating system given all the great advice here. Especially calling Apple. I doubt they will charge you to walk you through the steps; but if they do...go for it.
Likely no end user will buy your laptop with a broken screen. Sell it as is and just move on.
Go to Apple's Trade In website to see what it would be worth in different conditions...you will need the serial #
https://www.apple.com/shop/trade-in
Best of luck
You have a broken screen. You don't seem to be abl... (show quote)


Well actually I haven't had time yet to follow up on all the advice given. All advice is noted and appreciated. Thank you.

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Mar 12, 2022 09:42:55   #
BobHartung Loc: Bettendorf, IA
 
suntouched wrote:
While I was getting my computer ready for sale, it slipped off my lap and hit the wood floor damaging the screen. The result is banding on the side and bottom leaving the screen about 30 % unusable. But wait, it gets better. Then I was removing all personal data from the screen and wiped out the operating system by accident. I looked at DIY information for restoring the operating system but I couldn't get it to work.
My plan is to sell the computer as salvage but I would like to restore the operating system first if possible.
Can anyone help with simple instructions?

The nearest Apple store is about 170 miles away.

PS- this is what I have done:
I turned the computer on and tried the recommended combination of keys to start the process without results
I researched U-tube videos but the ones that might have been helpful were of poor audio and video quality making it very difficult to follow
I took it to Best Buy but mostly what they wanted to do was sell me their 200.00 maintenance plan and estimated $400-500 to repair it when all I wanted was them to re install the operating system- not replace the screen.
While I was getting my computer ready for sale, it... (show quote)


How to Reinstall Mac OS This downloads from the web and can be slow depending on your connection speed and age of CPU.

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Mar 12, 2022 15:46:22   #
AirWalter Loc: Tipp City, Ohio
 
suntouched wrote:
Thanks everyone for your help!!

The reason I want to restore the operating system is to get a better salvage price. The cost new was around 1800.00 and I'd like to get some of that back. It is a 15 inch computer that looks good and worked fine. Without the OS I don't have access to the computer specs that a potential buyer might want to know. It's about 6 years old with a SS drive.

To the person that wondered how I managed to erase the OS - valid question. I hit the wrong choice when I was removing the data. It was an Oh sh_ t moment seconds later but by then too late. I know what I know for photography purposes but my general computer skills are basic.
Thanks everyone for your help!! br br The reaso... (show quote)


You really have been in the sun too long!

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