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Buying and selling on eBay.com
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Jan 8, 2022 14:12:48   #
Paul LaFontaine
 
I have purchased 2 lenses from Japan on eBay. Both were in mint condition, perfectly functional and much cheaper than elsewhere. Both arrived very quickly, with no shipping costs.

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Jan 8, 2022 14:27:48   #
Old Coot
 
Great place to buy not so much for sellers

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Jan 8, 2022 14:49:45   #
bwana Loc: Bergen, Alberta, Canada
 
awesome14 wrote:
Any time I see anything about all the hassle getting money back for defective merchandise purchased on eBay.com, I know it's made up. When a thing doesn't work, you check a box, 'return this item'. You are shown a list of 15-20 reasons for the return, asked to check one, and to elaborate in short prose.

Then, you click, 'send message'. If the buyer checks the box that the item is defective, he is sent a shipping label to print, and he packs the item and ships it back. When the seller receives the return, the buyer gets a refund. The seller has nothing to do with it. Ebay handles all payments to sellers, AND all refunds. The refund comes directly from eBay.

So, there is less hassle with returning items on eBay--because of the free shipping labels--than almost any other marketplace. If the buyer chooses a reason like, 'found the item cheaper elsewhere', he pays the cost of the shipping label. But the rest works the same!

Even if an item says,

No returns, all sales final, as-is, no refunds',

if the item is listed as 'used' vs. 'For parts, not working', it is a statement that the item works as intended, regardless of what else is stipulated.

If it doesn't work, the buyer can return it for a full refund, including shipping both ways. Ebay has been around for 25 years, or so. I have ~5,300 transactions since 1998. I have never lost out on a purchase. It is safer than Amazon, because the feedback comments carry so much more weight.

In this day and age, not using a market the size of eBay for buying and selling photo gear is bull-headed intentional ignorance, or 'counterfeit elitism'!

I've become aware of ne'er-do-wells, such as Ken Rockwell, lying about purchasing on eBay. If fact, almost every used piece of camera gear on eBay is a steal of a deal. If it's not, don't buy it! B&H, Adorama, and the other NYC exchanges hate eBay with a passion, because it cuts so deep into their profits.

They will do anything, even resort to dishonesty--through third-party websites--to draw people away from eBay. Truth be told, if left to the truth, no one would buy of sell used equipment anywhere 'but' eBay! And, or course, all the NYC dealers sell on eBay, sometimes under assumed names, because the market is just so huge!

The seller gets the highest price, and the buyer gets the lowest price on eBay.com. Most items are listed as 'buy it now, or best offer'. That means no bidding, and if the buyer wants if for less than the asking price, he can make a 'best offer', which expires after 24 hours. If the seller excepts the best offer, the buyer is obligated to make the purchase.

In any event, if both buyer and seller agree to cancel a transaction, the seller can cancel it. I have never found an eBay seller who wanted to stick a buying with something the buyer didn't want. There are some items for auction, but only a few in high-end camera gear.

You just have to watch the seller feedback rating. Less than 99% is bad. Don't buy from them, unless the seller has a small number of transactions, with one negative feedback something like, "I got my item a day late!" That's just bad luck to get a buyer who leaves negative feedback for that!

And check the 'sold items' list for your search. That tells what similar items are selling for. A quick estimate of what I've saved buying on eBay.com yields at least $35,000.00, in camera gear alone. I'm not an eBay.com evangelist, but the truth is the truth! It bothers me when people keep getting ripped off by liars! Ebay is a $2.5 billion per year company. It can afford to refund the cost of your 600mm f4.

I had a transaction overseas. It was a big mess. To have the buyer send the item back and receive it again would double the customs duties. So, eBay refunded the buyer, and didn't charge me--the seller--anything. Problem solved. The buyer got his item for free, and I got paid! You just won't find that level of service and support anywhere but eBay.com. If anyone does, and shows me, I'll eat my shorts!
Any time I see anything about all the hassle getti... (show quote)



I've had the same great experience on Amazon and Aliexpress! And pay using PayPal and you'll get much the same experience on almost all online sales sites.

bwa

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Jan 8, 2022 15:41:43   #
mikee
 
I've found more problems with buyers. I sold a tent, listed as "used by an outfitter as a rental, no returns". The buyer broke the zipper, demanded a return, and ebay sent him a refund, deducted my account, and "closed" the case.
I had no recourse. On another buyer said "wrong size" for a tool. Photos had a ruler in them for sizing. I said sorry, no refund. That was that. So i guess I'm one and one.

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Jan 8, 2022 17:34:32   #
fantom Loc: Colorado
 
Stan Gould wrote:
Disagree. Good info for someone who want to buy/sell cameras and related gear.



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Jan 8, 2022 18:26:22   #
Dennis833 Loc: Australia
 
I sell calendars on eBay and since Covid a lot of postal deliveries are taking a lot longer than the estimated times set by eBay. If a buyer complains eBay refunds them even though we have sent them another calendar along with a receipt and photo taken at the post office. The purchaser ends up with two calendars without paying and we end up out of pocket. According to the local Post Office I not the only one.

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Jan 8, 2022 19:01:19   #
ronpier Loc: Poland Ohio
 
awesome14 wrote:
Any time I see anything about all the hassle getting money back for defective merchandise purchased on eBay.com, I know it's made up. When a thing doesn't work, you check a box, 'return this item'. You are shown a list of 15-20 reasons for the return, asked to check one, and to elaborate in short prose.

Then, you click, 'send message'. If the buyer checks the box that the item is defective, he is sent a shipping label to print, and he packs the item and ships it back. When the seller receives the return, the buyer gets a refund. The seller has nothing to do with it. Ebay handles all payments to sellers, AND all refunds. The refund comes directly from eBay.

So, there is less hassle with returning items on eBay--because of the free shipping labels--than almost any other marketplace. If the buyer chooses a reason like, 'found the item cheaper elsewhere', he pays the cost of the shipping label. But the rest works the same!

Even if an item says,

No returns, all sales final, as-is, no refunds',

if the item is listed as 'used' vs. 'For parts, not working', it is a statement that the item works as intended, regardless of what else is stipulated.

If it doesn't work, the buyer can return it for a full refund, including shipping both ways. Ebay has been around for 25 years, or so. I have ~5,300 transactions since 1998. I have never lost out on a purchase. It is safer than Amazon, because the feedback comments carry so much more weight.

In this day and age, not using a market the size of eBay for buying and selling photo gear is bull-headed intentional ignorance, or 'counterfeit elitism'!

I've become aware of ne'er-do-wells, such as Ken Rockwell, lying about purchasing on eBay. If fact, almost every used piece of camera gear on eBay is a steal of a deal. If it's not, don't buy it! B&H, Adorama, and the other NYC exchanges hate eBay with a passion, because it cuts so deep into their profits.

They will do anything, even resort to dishonesty--through third-party websites--to draw people away from eBay. Truth be told, if left to the truth, no one would buy of sell used equipment anywhere 'but' eBay! And, or course, all the NYC dealers sell on eBay, sometimes under assumed names, because the market is just so huge!

The seller gets the highest price, and the buyer gets the lowest price on eBay.com. Most items are listed as 'buy it now, or best offer'. That means no bidding, and if the buyer wants if for less than the asking price, he can make a 'best offer', which expires after 24 hours. If the seller excepts the best offer, the buyer is obligated to make the purchase.

In any event, if both buyer and seller agree to cancel a transaction, the seller can cancel it. I have never found an eBay seller who wanted to stick a buying with something the buyer didn't want. There are some items for auction, but only a few in high-end camera gear.

You just have to watch the seller feedback rating. Less than 99% is bad. Don't buy from them, unless the seller has a small number of transactions, with one negative feedback something like, "I got my item a day late!" That's just bad luck to get a buyer who leaves negative feedback for that!

And check the 'sold items' list for your search. That tells what similar items are selling for. A quick estimate of what I've saved buying on eBay.com yields at least $35,000.00, in camera gear alone. I'm not an eBay.com evangelist, but the truth is the truth! It bothers me when people keep getting ripped off by liars! Ebay is a $2.5 billion per year company. It can afford to refund the cost of your 600mm f4.

I had a transaction overseas. It was a big mess. To have the buyer send the item back and receive it again would double the customs duties. So, eBay refunded the buyer, and didn't charge me--the seller--anything. Problem solved. The buyer got his item for free, and I got paid! You just won't find that level of service and support anywhere but eBay.com. If anyone does, and shows me, I'll eat my shorts!
Any time I see anything about all the hassle getti... (show quote)


Totally agree. In my more limited EBay experience of three years I have no complaints or issues. Just one return of a defective camera and the shipping label and the following refund was processed immediately.

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Jan 9, 2022 10:50:18   #
wrangler5 Loc: Missouri
 
I bought and sold LOTS of photo equipment on ebay over the years, up to and including Leica and Hasselblad cameras and lenses. Almost always had a great experience going both directions (675 positive feedbacks, 100%). Always sold with no returns box checked, and never had a question from a buyer. But a few years ago I ran into the new automatic-return policy, and have not been back there since. The right to return for a full refund appears to be absolute, for any reason or no reason.

My last sale was a current version Nikon 50mm/1.4 lens that was like new and functioned perfectly on my DX and FX bodies. It was returned (at my expense, after a week) for "does not meet description" with the explanation that the "aperture ring won't turn." It would in fact turn, but not if you had it locked in the Auto position, a feature of Nikon lenses for decades. There was no way to communicate this to the buyer and possibly fix the dissatisfaction - he clicked the return box and that was it.

The lens did come back in the same condition I sent it. The buyer just got to use it for a week and decide he didn't want it any more, all at my expense. But if it had come back beaten up or even broken or missing parts, I saw no place where I could have objected to a full and immediate refund.

The mailing label you are required to authorize for the return (or else, as the ebay communication makes clear, they will authorize it for you and charge your payment method) notifies ebay when the item is delivered back to you. At that point you get another message from ebay with a box to check authorizing a refund, and a notice that if you don't do it within 3 days they will do it for you and charge your payment method. (So I'm surprised at the comment above that they were still waiting for the refund to arrive - it should have been near instantaneous, from my one experience from the seller side.) Again, no way to say "hey, wait a minute, they sent back an empty box."

So ebay is no longer the way to clean out an attic or basement. I still look at it for things I might want to buy, and sometimes it's the only outlet that a vendor uses. But I no longer even think about using it to sell anything. The Nikon lens I was selling was part of clearing out my DSLR equipment after I went to micro 4/3. After the ebay return experience, I took the few remaining lenses to my local camera store and just accepted what they offered. The one they didn't want, a manual focus film era zoom that still worked but was clearly not in any demand, I just threw in the trash to be rid of it.

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Jan 13, 2022 21:51:24   #
awesome14 Loc: UK
 
I think you mean: item was rough and in such poor working condition, that for you it should be thrown out. But you might mean actual scrap metal, no glass, complete fraud. But I doubt it. I think there's something missing.

if you're' willing to toss out all the good points, eBay must be even that much worse!
Here is a true parable. I have a cousin who was ranting over Thanksgiving dinner how bad PayPal's security is.

PayPal has never been hacked to the loss of it's customers. They run a bug-bounty program that pays hackers to break PayPal's security, and then Paypal purchases the hacks, for anywhere between a few hundred dollars to tens of thousands of dollars.

But she lost all her money! She was through with Paypal! Well, there was more to the story! She gave her username and password to Paypal security, who called her, and informed her that the caller ID might not say Paypal, because they're having trouble with their phones. OH, the caller was in room 271 at Paypal security.

She figured it was legit, so she gave her user name and password to the guy. As instructed, she didn't try to log in for an hour or so. Then, her balance dropped to a few cents. She said, "It's not 'my' fault! They won't give me my money back! I'm through with them!"

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Jan 13, 2022 21:59:18   #
awesome14 Loc: UK
 
And the very first reply was from one I warned about. Enjoy your 30 pieces of silver. It has as much to do with photography as a post on where to get the best ingredients pertains to cooking!

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Jan 13, 2022 22:06:00   #
awesome14 Loc: UK
 
Thomas902 wrote:
Thank you awesome14 for taking the time/effort to formalize your considerable experience with eBay.
It mirrors my somewhat limited experience also. Especially of merit is your recommendation to place much credence on a Sellers feedback.

btw, many of the best lenses in my kit were purchased from Japanese eBay sellers and were in absolute pristine condition. However as you noted the major sellers of Previously Owned Kit (i.e. KEH; Robers; etc. and even my local camera shop) are also currently heavily marketing on eBay. It is indeed an optimum Buy/Sell paradigm provided you take the time to carefully study the fine art of winnowing out the most reputable vendors.

Again many thanks for your synopsis awesome14 it is deeply appreciated.
Wishing you much continued success on your journey.
Cheers! Thomas
Thank you awesome14 for taking the time/effort to ... (show quote)


:-) smiley

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Jan 13, 2022 22:07:36   #
awesome14 Loc: UK
 
MDI Mainer wrote:
As if GAS was not endemic amongst us.


I don't know what that is.

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Jan 13, 2022 22:12:23   #
awesome14 Loc: UK
 
rustfarmer wrote:
My experience (although several years ago) is quite different. I bought an engine/transmission from a seller in Canada. When it arrived it was not the same unit as shown and had several major issues. The seller agreed to refund the basic purchase price, but I would be required to pay the return shipping, PLUS hire an import/export company to handle the cross border hassles so total loss would have been over $600.00 US. I kept the defective and wrong unit and would up having to totally rebuild the engine; source the proper flywheel and complete clutch because the unit was supposed to be an assembled standard shift but came with an automatic trans flywheel; find a proper wiring harness and ECU; plus other issues to many to list. Ebay refused to help since the seller agreed to refund the base purchase price.
My experience (although several years ago) is quit... (show quote)




EBay automotive is quite risky unless you see the item in person, which is recommended. Sorry for your poor experience!

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Jan 13, 2022 22:21:35   #
awesome14 Loc: UK
 
capmike wrote:
Wow, Sounds like an ad. My experience over at least 20 years, used to buy and sell. Selling became ridiculous with fee after fee. Buying was a crap shoot, never got a refund for false descriptions. Now never ever use that service. BUYER AND SELLERS: BEWARE



If the seller can make more selling elsewhere, he should sell elsewhere. But most people can't. If I could find a market like eBay with lower fees, I would use it. Amazon is even higher fees. Etsy is kind of a joke. In the end it doesn't matter how much you pay in fees, as long as you keep more of the sale price vs some other market.

Selling price - expenses = profit. If you get 20% less at a dealer that has no fees, but eBay charges 13%, you're making 7% more with eBay.

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Jan 13, 2022 22:31:28   #
awesome14 Loc: UK
 
You won't make money if you buy it on eBay and turn around and list the same item. You have to get your supply somewhere else. If a dealer spends 8 hours a day finding bargains, he'll make about 40,000.00/year, about what that type of work, investment and risk is worth.

In fact, it is almost impossible to make more money on eBay than some other job. I wouldn't bother with anything I couldn't list at a 100% markup, and get it! Otherwise, you'll get nickled and dimed to death, get negative feedback and fail.

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