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Photoshop Problems
Nov 3, 2021 08:19:22   #
CarolS
 
The latest version of Photoshop will not save my files. Called Adobe and Apple for help which they gave me, but did not fix the problem. Is anyone having the same problem?

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Nov 3, 2021 08:45:04   #
kubota king Loc: NW , Pa.
 
I don't have a Mac , just windows 10 and a linux system . If no one tries to help you that has a Mac . Maybe you could try uninstalling PS since I am guessing you used the update from Adobe to update PS and install a fresh copy from Adobe . Tommy

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Nov 3, 2021 12:16:17   #
CarolS
 
Thank you, but I did that twice with the help of Adobe tech support.

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Nov 3, 2021 12:59:28   #
DWU2 Loc: Phoenix Arizona area
 
CarolS wrote:
The latest version of Photoshop will not save my files. Called Adobe and Apple for help which they gave me, but did not fix the problem. Is anyone having the same problem?


Maybe it's saving in some other format? Perhaps this will help: https://petapixel.com/2021/05/18/photoshops-save-as-function-has-changed-on-mac-heres-why/

The article talks about the issue on Mac's, but I think the issue pertains to all computers.

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Nov 4, 2021 08:52:21   #
markngolf Loc: Bridgewater, NJ
 
CarolS wrote:
The latest version of Photoshop will not save my files. Called Adobe and Apple for help which they gave me, but did not fix the problem. Is anyone having the same problem?


Try "saving a copy". I had a similar issue and I Googled the problem.
Mark

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Nov 4, 2021 08:54:28   #
CarolS
 
Thank you. The answer is that I have to disconnect my external monitor and then it will work. Adobe said the next update will fix the problem.

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