MikeMck wrote:
Actually, I have solved my problem. My daughter, who is a lot more computer literate than I am downloaded the file, extracted the .exe and put it on an SD card and I loaded it into the P-1000 and everything updated. It must be my computer, so I am investigating a new purchase. Thanks for all your help.
Don't waste your money on a new machine unless really necessary. The instructions above should work.