Mac computer
Aug 22, 2021 11:22:54 #
MS. DONNA wrote:
Soooo for the longest time my old Mac (not a laptop) would shut down a lot while I was working in Lr that’s all I use it for. It was 8 years old. Bought a brand new Mac have had it for 2 weeks …. It to just shuts down now. Does anyone else have this problem !?????? It has to be with Adobe I’m thinking
I've been using Adobe programs on a variety of macs for 15 years and the only times I ever had a computer just shut down on its own was a failure in the power source (either the electrical connection or the part inside the computer called "power supply") or the incipient failure of an external peripheral. If you are using a very old computer or one with too little memory, a memory hog program may hang or even crash but it doesn't usually take down the computer. Once you restart, you should be able to get some information from the log about what was going on behind the scenes when the computer went down. Last year I had this sort of problem when an external drive I keep my photos on was beginning to fail. It was still working so I didn't even suspect it. I ran the utility check on all my drives and one did not pass; I replaced it and the problem went away.
For the new computer, you really should contact Apple. You may need to take it into the service center to be checked. They provide great tech support. For the older out-of-warranty computers, the Apple online message boards have been very helpful for me.
Aug 22, 2021 11:26:26 #
JohnSwanda wrote:
If it's the PS/LR subscription, a call to Adobe support is called for. If it is an old unsupported version, think about upgrading to the subscription.
If it is an older version I'm surprised you even got it to run on a newer Mac. What OS level are you at. How much RAM? How much empty space on your HD or SSD?
Aug 22, 2021 11:33:06 #
MS. DONNA wrote:
Soooo for the longest time my old Mac (not a laptop) would shut down a lot while I was working in Lr that’s all I use it for. It was 8 years old. Bought a brand new Mac have had it for 2 weeks …. It to just shuts down now. Does anyone else have this problem !?????? It has to be with Adobe I’m thinking
That's not right. A couple of Mac people on YouTube have switched from Safari for just that reason - random shutdowns. Since it's new, contact Apple. Of course, if you bring it to an Apple store, it will run flawlessly for days.
Aug 22, 2021 13:46:46 #
elliott937 wrote:
As a 20 year user of Photoshop, and no major objections what so ever,
I'm here to remind you that Affinity Photo is -not- a subscription. You pay once, and get free updates. So far, I'm three years in for Affinity Photo, and thoroughly enjoying it.
I'm here to remind you that Affinity Photo is -not- a subscription. You pay once, and get free updates. So far, I'm three years in for Affinity Photo, and thoroughly enjoying it.
Buy once and get free updates. Not forever, they wouldn't make money. All software that is paid, will stop being supported, and no more free updates. If you are on three years, you probably are on borrowed time, and will have to buy the new version or pay for the updates..
Aug 22, 2021 13:50:47 #
MS. DONNA wrote:
So I looked and I had a bunch of tiff files in my pictures I deleted a lot of them and now it seems to run just fine. Whew !!!
Tiff files should not cause this unless you had so many your drive was full. They are just image files.
Aug 22, 2021 18:50:34 #
Aug 22, 2021 18:51:11 #
Aug 22, 2021 18:52:08 #
Aug 22, 2021 18:52:50 #
Aug 22, 2021 18:55:29 #
It was shutting down and would restart automatically. Since I deleted the tiff files and freed up space, it’s been running great. I will never put another pic on my hard drive again I’m using externals from here on out and the cloud of course
Aug 22, 2021 18:56:35 #
Aug 22, 2021 19:00:23 #
MS. DONNA wrote:
It’s brand new
We won't know who you are replying to unless you use Quote Reply.
Aug 22, 2021 19:08:07 #
MS. DONNA wrote:
It was shutting down and would restart automatically. Since I deleted the tiff files and freed up space, it’s been running great. I will never put another pic on my hard drive again I’m using externals from here on out and the cloud of course
I assume you were responding to me, but you did not use the "quote reply". So......tiff files are image files. Why delete them. If you're system is ok now, the a full hard drive may have been the culprit. I have not had this happen, because I don't let my hard drives get over 80% full, as it can cause problems, like this. You need to replace the drive with a bigger one. And I hope you had the Tiff files (and the complete hard drive, a couple times.
I was going to suggest, maybe not enough ram, or dual space, then I saw this message.
Glad you got it going. Now for a new drive and backups.
Aug 22, 2021 20:42:45 #
MS. DONNA wrote:
I put all of my photos on external hard drives i do not leave them on the Mac 16 gb one T
Be sure your external drives keep running. There is a System Preference for that... Uncheck "Put hard disks to sleep when possible" in the Energy Saver Preference.
When you set up your M1 Mac, did you do CLEAN software installations, meaning fresh, virgin, not migrated from your previous Mac? Did you apply all available OS and software updates before using anything?
I've never had a random shutdown of any Adobe Creative Cloud application.
I have a new M1 MacBook Air coming tomorrow. 8 cpus, 8 gpus, 16 GB U-RAM, 1TB SSD. Before I migrate anything, I will install ALL my software and make sure it is up to date.
Aug 23, 2021 11:19:05 #
frankraney wrote:
I assume you were responding to me, but you did no... (show quote)
Yes, I have plenty of externals and am putting them to use :) just paid 2300.00 for new computer 16gb and i do have large files so lessson learned to not keep them on the hard drive :) cleaning up files now
thanks {
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