Does Topaz have a phone number for help?
I've think that phone support from any company is gone. The problem is that the cost of skilled technicians to be on demand far exceeds any revenue from aggressively priced consumer software.
That said, I hope you find a number.
I find searching the web for such numbers is much easier than finding on any website. Certainly true for Amazon.
I find that emails and other support dropped for many companies since Covid.
I have always received a reasonably prompt response from Topaz support after emailing them at help@topazlabs.com as recently as August 5.
I've always had a very prompt first class response from Topaz support,
particularly from their Support Specialist Sharon Taylor.
The co. you bought topaz from has a phone number on your CC bill usually.
this has helped me many times, even if it isn't for the producer of the product they can usually give you a number. GoodLuck
If you want to reply, then
register here. Registration is free and your account is created instantly, so you can post right away.