bronica-es

My experience buying in MPB is excelent.
Only one mistake when I bought a zoom lens f:3.5 and I received the f:4-5.6 instead.Their answer was very quick.They can not change the lens becouse it was the only one in SA Sigma mount.So I can return it .I asked for the
diference in price that I received in my account.Also they offer a discount in the next camera I bought.
The price is good,and the delivery time quick.

Dan Ausec

MPB is an excellent company and very honest..if they offer any kind of allowance, imo they have gone beyond expectations..if the equipment was rated Like New or Mint, then maybe..a small scratch is trivial stuff especially if there are no functional problems which is all I would care about

stevefrankel

If the scratch bothers you, just get a replacement. That's the service you're paying for.

MDI Mainer

jbk224 Loc: Long Island, NY

What am I missing here about MPB? Founded in 2011 by Matt Barker...not a long trip to figure M (Matt) P (??Middle Name??) B (Barker).

chrisg-optical Loc: New York, NY

Well pasted below is their Condition Specifications from their T&C page. Based on their own rating system the difference between "Good" and "Excellent" is subjective - except for shutter count. What constitutes "significant scratches"? "Excellent" doesn't mean there won't be any scratches. It would depend on how large and deep the scratch is, and also the condition of the rest of the camera, shutter count, and how well it works. Some sellers, such as those on ebay, use a more granular grading system (Excellent+, Excellent-, etc.)...but, if it bothers you exchange or return it.

https://www.mpb.com/en-us/help/terms-and-conditions/
CONDITION SPECIFICATIONS:
Condition 1: "Like New" means the Item looks brand new (i.e., no cosmetic wear and tear), all casings, sensor, glass, buttons and screen(s) are pristine condition with no scuffs, marks or scratches. The Item is in excellent working order with no marks or damage to glass or sensor. If the Item is a DSLR camera for which a shutter actuation count can be obtained, the count should be no greater than 10,000.
Condition 2: "Excellent" means the Item looks close to new (i.e., only the lightest signs of cosmetic wear), all casings, sensor, glass, buttons and screen(s) are excellent condition with no significant scuffs, marks or scratches. The Item is in excellent working order with no marks or damage to glass or sensor. If the Item is a DSLR camera for which a shutter actuation count can be obtained, the count should be no greater than 50,000.
Condition 3: "Good" means the Item has good overall condition, may have some signs of cosmetic wear (i.e., light scuffing to some areas / slight shiny surfaces). Any casings, sensor, glass, buttons and screen(s) are good condition and there are no significant chips / scratches or damage. The Item is in excellent working order with no marks / damage to glass or sensor. If the Item is a DSLR camera for which a shutter actuation count can be obtained, the count should be no greater than 100,000.
Condition 4: "Well Used" means the Item may have significant signs of cosmetic wear (i.e., scuffing to some areas / shiny surfaces / marks). All casings, sensor, glass, buttons and screen(s) are full working condition. There are no marks or damage to the glass or sensor unless specifically stated. If the Item is a DSLR camera for which a shutter actuation count can be obtained, the count should be no greater than 200,000.
Condition 5: "Heavily Used" means the Item may have significant signs of cosmetic wear (i.e., scuffing / shiny surfaces / marks / scratches / chipping to paint / peeling surfaces). The Item is in full working order with no marks or damage to glass or sensor unless specifically stated.

Bullfrog Bill Loc: CT

Be fussy, you paid for new, get what you paid for. Unless the promised adjustment is worth it.

kscanman Loc: Wisconsin

Oh, that’s definitely sharpie material.

nervous2 Loc: Provo, Utah

If they do make an allowance, consider whether you would be able to match the camera/price combination in another used camera. I do know, however, that even a small flaw can detract from the overall experience. It probably shouldn't, but for us who are somewhat anal, it frequently does.

avemal Loc: BALTIMORE

New Body replacement !

pego101

The white mark it's nothing

Jules Karney Loc: Las Vegas, Nevada

I like you Thomas buy only used from someone I know (like a Hog who has great credentials.) or New. That goes for all my cameras, lenses, flashes. Never been disappointed, so far.