Wingpilot Loc: Wasilla. Ak

Right on. While these small cameras will fit in a shirt, jacket or pants pocket, or a purse nicely, those places are a huge source of lint and dust. I carry and store my M7 in a closed belt carrier, even when it’s inside the small camera case where I store all my RX100 accessories. This is probably the best insurance you can have for keeping the lens cover mechanism in proper working order.

When you turn the camera on or off, put it up to your ear and listen to it as it goes through its cycle. If it sounds smooth, then you should be in good shape. Continue to protect it. If you hear any grating noises, you’ll have trouble. Return it and exchange it for a new (to you) one. And a newer model is just as susceptible as the older versions, and changing manufacturers won’t make any difference. It’s the nature of the beast. It’s handier than using a lens cap, but it has its pitfalls.

azted Loc: Las Vegas, NV.

Buy a used RX100 from someone on this blog. It will be clean and well cared for. Every purchase I have done here has been great!

WayneL Loc: Baltimore Md

Had the same problem with mine so I sold it at a discounted price. For that reason I would never buy another RX100

GrandmaG Loc: Flat Rock, MI

When I bought that camera, I was advised to buy a clear cover for the lens. Consequently, I’ve never had that issue. If I were you, I would return the camera and get a newer version. Then invest in the clear lens cover to keep dust out.

In addition: I’ve always kept this camera in a sturdy little case.

Wingpilot Loc: Wasilla. Ak

I think you’d find that you would have the same problem with any other brand of camera that has that kind of lens cover mechanism. It’s not just the RX100 series.

Jack47 Loc: Ontario

There is an MK VII on the UHH classifieds . You might want to check to see if they have the same problem.

rfreudenheim

I have owned the Mark 4 and now own the Mark 7. I think these cameras are a terrific value for the money - even considering the fact that they are expensive. In your case, I would return the unit that you have and consider which RX100 model you want as a replacement. The lens on the Mark 7 has much more reach and overall, it is an improved version of other models. You won't be disappointed. The one thing I can tell you for sure is that you should spend the approximately $50 to buy the hard shell case that Sony sells for it. I think people who don't invest in a quality case are making a big mistake and subjecting a fine piece of equipment to unnecessary risk. Here is a link to a couple of examples. Just note that if you get the Mark 7, make sure you get the case that is designed to make the audio jack visible and not the case designed for the earlier models that didn't have the audio jack.
https://www.bhphotovideo.com/c/used/964215?gclid=CjwKCAjwzruGBhBAEiwAUqMR8Cu7FXuQDX103xYIH3vyhdFmq0ju6VFO_HnS4DuEEYYvYFxzGEXCyhoCC5wQAvD_BwE