Canon Pixma Pro 9500 MK II and Apple OS Big Sur
Mar 15, 2021 17:07:52 #
alkaye
Loc: North Myrtle Beach, SC
MacBook Pro indicated available OS update to Big Sur. I updated. Now the 9500 MK II is not recognized as a printer. Other than scrapping the printer, anyone have the same problem and/or found a good solution?
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
Mar 15, 2021 17:12:24 #
alkaye wrote:
MacBook Pro indicated available OS update to Big Sur. I updated. Now the 9500 MK II is not recognized as a printer. Other than scrapping the printer, anyone have the same problem and/or found a good solution?
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
Your'er not gonna like the answer, but I would check with Canon and see if they have drivers for the printer and Big Sur.
What OS were you running?
My Canon MG2120 screwed up Saturday and had to be replaced, I was using it on an iMac running OS11.2.3 and a Windows 7 machine, Well you guessed it the new printer worked on the Mac, but not on the Windows so the Old Dell El "CheapO" gets retired and I will be using a Lenovo Laptop running Win. 10 after 4 hrs of trying to get the printer to connect on Win.7 and damn I hate Win.10
Mar 15, 2021 17:23:31 #
Mar 15, 2021 17:25:18 #
I doubt the issues on update are accidental. FWIW Link https://www.usa.canon.com/internet/portal/us/home/products/details/printers/support-professional-inkjet-printers/pixma-pro9500-mark-ii
Mar 15, 2021 17:35:09 #
Mar 16, 2021 09:22:55 #
leftj
Loc: Texas
alkaye wrote:
MacBook Pro indicated available OS update to Big Sur. I updated. Now the 9500 MK II is not recognized as a printer. Other than scrapping the printer, anyone have the same problem and/or found a good solution?
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
You should be talking to Canon to see if there is a solution.
Mar 16, 2021 18:01:38 #
alkaye wrote:
Catalina, I believe.
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Mar 16, 2021 22:58:23 #
alkaye wrote:
MacBook Pro indicated available OS update to Big Sur. I updated. Now the 9500 MK II is not recognized as a printer. Other than scrapping the printer, anyone have the same problem and/or found a good solution?
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
That printer has served me well. So any ideas on how I could keep it in service would be welcomed.
Go to the Canon support page for your printer and download the updated driver. They have it for MacOS 11 Big Sur.
Mar 17, 2021 20:39:34 #
alkaye
Loc: North Myrtle Beach, SC
burkphoto wrote:
Go to the Canon support page for your printer and download the updated driver. They have it for MacOS 11 Big Sur.
Thanks.
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