Bill_de Loc: US

That's old school thinking. The better retailers today don't ask for an excuse. I avoids people feeling they need to do damage to something in order to return.

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epd1947

I can add some light here - before retiring I worked for some 17 years for a major camera retailer (I managed their used equipment division) - Anyway - we also were a major Nikon dealer and we sold many thousands of Nikon refurbs as well as new Nikon cameras. I was often asked by someone who had purchased a refurb if I could tell them the shutter count. It was very rare that the shutter count was anywhere near a thousand (which is for all practical purposes virtually nothing) - in fact I routinely found shutter counts of less than 100. One case I remember, the photo I shot with the camera in order to test the shutter count was the first actuation. So, your test at 400+ does not surprise me in the least.

Maxtrac50

Nikon did not reset the shutter count on my D600 when they replaced the shutter, So if I was to sell it the only proof of the actual shutter count would be to look on on the repair ticket and then the current count on the camera.

bittermelon

Wouldn't it be illegal, like rolling back the mileage count on your car?

CHG_CANON Loc: the Windy City

The Camera Shutter Count Act? probably not ...