manofhg wrote:
I was shooting an event tonight and for the second time, I had what you see on the images below. My question is whether this is a problem with my camera or card. I think the last time this happened, I was using the same card. I will compare it with other cards and see if I can make it happen again. Most of these were the first shots out of about 170. All the other shots were fine.
Camera: Canon 5DIII
Card: SanDisk 64 MB Extreme Pro 170 MB/s
I appreciate your time and thoughts.
I was shooting an event tonight and for the second... (
show quote)
Those are truncated JPEG files.
The ONLY time I've ever had that problem, it wasn't the camera or the memory cards.
It was the connection between the card reader and the computer. Data was being corrupted during the download process.
In my case, I had changed the connection.... added a USB hub because I needed to attach something else to the computer. As soon as I swapped a few other things around so that the card reader was again directly attached to one of the USB ports on the computer itself, i.e. not through a hub... problem solved.
Put the memory card back in the camera and review the images on its rear screen. If you see the same problems on the back screen of the camera, try a different memory card to see if that solves the problem. On the other hand, if the images look okay on the camera's screen, if you don't see the same file corruption, there's probably not any problem with the camera or the card. So it's time to look at other things.
Next, if you made any changes in your download process recently, revert to the process you were using before, when images weren't being corrupted. This can be anything from using a different connection or different reader to using a different software or even installing a recent update. Do another download from the card and see if the problem persists. If not, you know where the problem was. However, if you still see corrupted files, it's time to try some other things.
Next, if you're using a card reader, instead try downloading via the USB cable attached to the camera itself (i.e., the camera itself acting as a card reader, of sorts.... this cable needs to be one that was provided with a camera, not a plain USB cable).
If you haven't been using a card reader, if you've already been attaching attach the camera to the computer via the USB cable, instead try using a different cable (of the right type) or - better yet - get a card reader and use it. (There are risks to always using the USB cable and camera to download. It's safer to remove the card from the camera and download with a card reader.)
If you download wirelessly (via WiFi), try using a USB cable or a card reader instead.
If you find the files are corrupted in the same way no matter what download method you use, and you're confident that your computer's hard drive (or SSD) is in good condition and not too full, that suggests a problem with the memory card. Confirm by taking some shots on a different card and then using the different download methods. If no more corrupted files show up working with a 2nd memory card, that strongly suggests the problem is with the 1st card.
How new is the memory card? Out of maybe 100 or so over the past 20+ years, I've had exactly two memory card failures... and both those were when the cards were brand new. One card wouldn't work at all. The other worked the first time out, then "locked up" and was no longer accessible by any means. If it's a card you've used for a while and never had problems before, it happens, but would be rather surprising for it to just fail. If it's an older card, the problem could be something as simple as you never formatted it in-camera, or that you formatted it in your computer and didn't re-format it in your camera before saving images to it. Or it could be that someone borrowed it and formatted it in another brand of camera. Or did you use it in another brand of camera? Or it could genuinely be going bad. There is software that can test a memory card and "correct" problems on it (pretty much all cards have a few "bad" sectors that software maps around).