Bought a new Olympus em1 Mark 2 about 2 months ago over web from company I have purchased from several times with success. When I received it, it worked just fine. Since have not used it at all i.e., in last 2 months. Yesterday when I tried to charge the Olympus battery it did not charge properly. This model comes with a sequential timer which shows one how the charge progresses by moving from flashing orange light to constant green when completed. The charger went from orange to green in about 2 seconds. I left battery in the charger all night. Next morning tried it in the camera & nothing happened. Tried again, charging with another brand new battery. Now the charger went through the "correct" sequence. Waited 2-3 hours but still the camera did not start. Put it back in the charger overnight -no success starting. The camera was fine first time & is brand new. Would welcome any suggestions as to what to do.
Sent from my iPhone
I would suggest you to try to contact Olympus as soon as possible.
My guess is a faulty charger.
If your camera is a genuine import it comes with a warranty good for one year. Contact Olympus for warranty service if you cannot find a satisfactory solution to the present problem.
TriX
Loc: Raleigh, NC
To determine if it’s the camera or the charger, just a quick voltmeter reading of the battery will answer that question. And if you don’t have a voltmeter, buy an inexpensive DVM. It’s likely cheaper than the postage to send the camera back, and in the world we currently live in, it is (or should be) one of the basic tools in your toolbox.
Dickwood33 wrote:
Please, what is a DVM?
Digital Volt Meter
or --- Doctor of Veterinary Medicine
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TriX
Loc: Raleigh, NC
You can buy an inexpensive DVM anywhere from $7 (Harbor Freight) to $12 (Amazon) to $20 (Home Depot or Lowe’s). Good quality professional ones from Wavetek, Fluke, etc can cost over $100, but one of the less expensive ones are great for checking batteries in everything from your car to your flashlight or Camera - an indispensable tool in this battery powered world.
wdross
Loc: Castle Rock, Colorado
Daniel Max wrote:
Bought a new Olympus em1 Mark 2 about 2 months ago over web from company I have purchased from several times with success. When I received it, it worked just fine. Since have not used it at all i.e., in last 2 months. Yesterday when I tried to charge the Olympus battery it did not charge properly. This model comes with a sequential timer which shows one how the charge progresses by moving from flashing orange light to constant green when completed. The charger went from orange to green in about 2 seconds. I left battery in the charger all night. Next morning tried it in the camera & nothing happened. Tried again, charging with another brand new battery. Now the charger went through the "correct" sequence. Waited 2-3 hours but still the camera did not start. Put it back in the charger overnight -no success starting. The camera was fine first time & is brand new. Would welcome any suggestions as to what to do.
Sent from my iPhone
Bought a new Olympus em1 Mark 2 about 2 months ago... (
show quote)
There is a chance that the battery is bad. It shouldn't take just 2 seconds to charge the battery. Not as likely since you did have a second battery to test with (two bad batteries all of a sudden - very rare). I will check my manual to see if the battery can be charged "in camera". If it can, and the battery charges in camera, the battery charger is bad. Doesn't happen often, but battery charger failures do happen.
Dickwood33 wrote:
Please, what is a DVM?
Digital Voltmeter. A typical one would be a DMM (Digital Multimeter) which measures more than just voltage.
TriX wrote:
You can buy an inexpensive DVM anywhere from $7 (Harbor Freight) to $12 (Amazon) to $20 (Home Depot or Lowe’s). Good quality professional ones from Wavetek, Fluke, etc can cost over $100, but one of the less expensive ones are great for checking batteries in everything from your car to your flashlight or Camera - an indispensable tool in this battery powered world.
The Harbor Freight ones work fine for this application.
A few years ago, shortly after opening near me, HF had on-line coupons for free items "No Purchase Necessary". Every time I was passing I would stop and get something. Batteries, meters, screwdrivers, multiple style flashlights, magnetic parts trays, you name it and they were giving it away. I got my neighbors to collect stuff as well. We eventually filled a couple of large boxes which I brought to Habitat for Humanity's reStore. The next time I went to Habitat with some tools I had replaced, they told me the stuff from HF sold like hotcakes.
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I also believe the battery isn't charged is the likely problem. That means the charger or battery is at fault. Since it is never a bad idea to have a spare battery when out, I'd buy one and hope that solves the problem.
In any case, I'd contact the manufacturer.
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