Interesting Printer Episode
Dec 22, 2020 08:08:30 #
Yesterday my Brother printer indicated a paper jam and it took a tech person to finally fix it.
I dutifully removed the paper tray and saw no jam of any kind. Then I opened the back and saw nothing; opened the top double-sided feed--still nothing. I blew it out with some canned air, nothing. I unplugged and re-plugged, nothing. Repeated all the steps, nothing--still a paper jam error message.
At that point, I gave up and called my son-in-law, an IT person. He came over and went through the same steps that I had previously done--same paper jam error. At that point, he turned it upside down and gave it a gentle shake--problem solved.
Sometimes you just have to have the expert knowledge to know what to do.
I dutifully removed the paper tray and saw no jam of any kind. Then I opened the back and saw nothing; opened the top double-sided feed--still nothing. I blew it out with some canned air, nothing. I unplugged and re-plugged, nothing. Repeated all the steps, nothing--still a paper jam error message.
At that point, I gave up and called my son-in-law, an IT person. He came over and went through the same steps that I had previously done--same paper jam error. At that point, he turned it upside down and gave it a gentle shake--problem solved.
Sometimes you just have to have the expert knowledge to know what to do.
Dec 22, 2020 08:28:05 #
Computer problem solutions are at times simple as your printer problem"Errors Scoot When Ya Reboot"
Dec 22, 2020 08:28:34 #
It might have been some tiny mechanical switch positioned to stay open (or closed) when paper is passing through that got stuck in the wrong position...virtually impossible to see but gumming up the works nonetheless...
Dec 22, 2020 08:40:30 #
Interesting story jaymatt. I had a similar issue with a laptop a few years ago. Part of my job was to set up laptops with estimating programs and one of them was "locked" and wouldn't respond to any of the standard restart, reset etc solutions. I got in touch with our IT department and was instructed to raise the machine about 3 inches off the table and let it drop. Problem solved.
Dec 22, 2020 08:41:54 #
f8lee wrote:
It might have been some tiny mechanical switch positioned to stay open (or closed) when paper is passing through that got stuck in the wrong position...virtually impossible to see but gumming up the works nonetheless...
That’s what my sil said it probably was. The shake did the trick.
Dec 22, 2020 09:18:12 #
Dec 22, 2020 10:08:19 #
Dec 22, 2020 12:49:03 #
fjdarling
Loc: Mesa, Arizona, USA
Oh, I should try that with my wife's OLD HP inkjet printer...I haven't taken it to the electronics recycler yet and I still have the ink cartridges. Thanks for the idea!!! If that works she will be thrilled, even though she already has a new printer.
Dec 23, 2020 07:12:39 #
Dec 23, 2020 08:51:09 #
It's I don't have a sledge hammer handy. Yesterday, my HP printer kept complaining about a non-existent paper jam. I went through all the steps of opening and closing doors and reaching inside, just so it would know I was being a good boy. That wasn't enough. I turned it off. I unplugged it. I opened and closed all the doors. Later in the day, it worked. I guess it forgot it was supposed to nag me.
Someday, someone is going to invent a printer that actually works.
Someday, someone is going to invent a printer that actually works.
Dec 23, 2020 10:22:25 #
Dec 23, 2020 10:36:07 #
Rick-ws wrote:
fjdarling: What model is it? It might be an easy fix.
It’s fixed--see above comments.
Dec 23, 2020 15:20:49 #
That's why it's a good idea to go to college for at least 8 years...
Dec 23, 2020 16:22:12 #
Dec 23, 2020 16:45:21 #
Reminds me of the story about the old mechanic. He had retired but one day his old company had a problem with their primary machine, the one that was essential to production. It didn't work. And none of the new guys could fix it. They tried everything. Finally they called the old mechanic.
He came in, looked at the machine. Walked around it a couple times inspecting things. Finally he took out a tack hammer and hit the machine. The machine started working again.
The old mechanic sent the company a bill for $50,000. The executives were very upset. "All he did was hit it with a hammer". Finally they asked him for an itemized bill.
The itemized bill read:
Hitting with hammer: $1.00
Knowing where to hit: $49,999.00
He came in, looked at the machine. Walked around it a couple times inspecting things. Finally he took out a tack hammer and hit the machine. The machine started working again.
The old mechanic sent the company a bill for $50,000. The executives were very upset. "All he did was hit it with a hammer". Finally they asked him for an itemized bill.
The itemized bill read:
Hitting with hammer: $1.00
Knowing where to hit: $49,999.00
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