The Capt. wrote:
I broke the WR-A10 portion of the remote release for my Nikon D850 first contacting B&H they said that they didn't have one and they could not send me one because they would not send to my address, general delivery, then contacting Adorama I was told that Nikon has been doing a good job of keeping it out of stock. At Nikon I was told it is out of stock and I should buy it from B&H or Adorama. I went through the whole story with them including that I had a similar problem when I originally bought the complete release, all 3 parts. I still don't have one.
I broke the WR-A10 portion of the remote release f... (
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Buy another and solve your problem.
I lost one, somehow unscrewed during a photo shoot and fell off. I didn't realize it till I got home and was cleaning the body and I noticed it missing. Went back to the site to no avail. Thankfully I was able to reorder a new one. Good Luck.
The Capt. wrote:
I broke the WR-A10 portion of the remote release for my Nikon D850 first contacting B&H they said that they didn't have one and they could not send me one because they would not send to my address, general delivery, then contacting Adorama I was told that Nikon has been doing a good job of keeping it out of stock. At Nikon I was told it is out of stock and I should buy it from B&H or Adorama. I went through the whole story with them including that I had a similar problem when I originally bought the complete release, all 3 parts. I still don't have one.
I broke the WR-A10 portion of the remote release f... (
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I don’t really understand what your problem with Nikon and B&H customer service is. The part you want is not available. They don’t have one to sell you. A customer service problem is if they have one to sell you and they won’t. Or they sell you one they don’t have. It is also not uncommon for online retailers to not ship to general delivery or P.O. Boxes. If that is their policy that is not their problem that is your problem. Several others have posted the part is available on eBay. Seems to me the only problem is you just weren’t looking very hard for the part you want.
There are several potential reasons B&H won't ship to general delivery. First, increased possibility of CC fraud or, second, their payment processor won't accept it and finally, they use Fedex. How does Fedex find "general delivery?"
Don't make problems in your life
To avoid issues with general delivery, do one of the following.
1. Rent PO BOX
2. Rent a box at a UPS store. They will give you a street address and a suite number (really a box).
If you pay by credit card you have to have a billing address. Use it and forward as you like.
Make solutions not problems for yourself.
The Capt. wrote:
Thanks but they will not ship to general delivery,
Have it sent to someone with a real address that is close to you.
cjc2
Loc: Hellertown PA
I have two sets of these and one was a problem. Returned it to Nikon, out of warrantee, and was offered a replacement at MSRP. I believe these may have been problematic and am eagerly waiting for the replacement model. I'm not sure how you expect either Nikon USA or B&H to send/sell you something that is not available as that is surely unreasonable. When this system works, which is most of the time, it really works nicely and makes easy work of photographing inside sports. Best of luck.
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