Adobe Font Pack: Sometimes when I scan with my V600 and save it as a PDF, when I try to view the file, a window pops up telling me that I have to install a font pack. I click on OK and...

jerryc41 Loc: Catskill Mts of NY

Sometimes when I scan with my V600 and save it as a PDF, when I try to view the file, a window pops up telling me that I have to install a font pack. I click on OK and go to the Adobe page. Then I click on Download, but nothing seems to happen, and I can't view the file I just scanned. There is nothing unusual about what I'm scanning - just a page of text and graphics. I've had no trouble scanning before, but now I can't scan to a pdf.

Any idea what's going on?

Ourspolair

The pdf you are trying to scan has a font which has not been embedded in the file. You will either have to download the font which is being used or change your preferences in the pdf reader to use a default font when the original is not embedded.

jerryc41 Loc: Catskill Mts of NY

Ourspolair wrote:

The pdf you are trying to scan has a font which has not been embedded in the file. You will either have to download the font which is being used or change your preferences in the pdf reader to use a default font when the original is not embedded.

But this applies to anything I scan - regular English. I've been scanning for years, and this just started happening. Then, of course, there's the problem of the Adobe font pack not downloading. I got around it by scanning as a JPG.

OlinBost Loc: Marietta, Ga.

Are you using Acrobat to scan? If so try turning off text search. Just a thought.

twowindsbear

It sound like you're telling the scanner to 'read' the document for processing with a word processing program rather than just capturing an image. Try using SAVE AS a jpg or other image file.

That's my WAG. Good luck.

jerryc41 Loc: Catskill Mts of NY

OlinBost wrote:

Are you using Acrobat to scan? If so try turning off text search. Just a thought.

No. The Epson scanning software.

jerryc41 Loc: Catskill Mts of NY

twowindsbear wrote:

It sound like you're telling the scanner to 'read' the document for processing with a word processing program rather than just capturing an image. Try using SAVE AS a jpg or other image file.

That's my WAG. Good luck.

No, I'm not trying OCR - just scanning as a PDF.

twowindsbear

jerryc41 wrote:

No, I'm not trying OCR - just scanning as a PDF.

What I meant is, your scanner could be having a 'mind of its own' rather doing what you want it to do.

Have you tried uninstalling and reinstalling the scanner?

Good luck

TheShoe Loc: Lacey, WA

twowindsbear wrote:

What I meant is, your scanner could be having a 'mind of its own' rather doing what you want it to do.

Have you tried uninstalling and reinstalling the scanner?

Good luck

Or checking for updated drivers?

jerryc41 Loc: Catskill Mts of NY

twowindsbear wrote:

What I meant is, your scanner could be having a 'mind of its own' rather doing what you want it to do.

Definitely! Most of my electronics have minds of their own.

Boris77

jerryc41 wrote:

Sometimes when I scan with my V600 and save it as a PDF, when I try to view the file, a window pops up telling me that I have to install a font pack. I click on OK and go to the Adobe page. Then I click on Download, but nothing seems to happen, and I can't view the file I just scanned. There is nothing unusual about what I'm scanning - just a page of text and graphics. I've had no trouble scanning before, but now I can't scan to a pdf.

Any idea what's going on?

Obviously the PDF format wants to preserve editable type; it needs the proper font to preserve the letter spacing, etc. It should tell you what font is missing, or/and offer the opportunity to change the font to something that you have. If you go to Adobe the file is looking for a specific font, or set thereof. I know this from typesetting, not from using the scanner, so I have no idea what your opinions are aside from using a dead letter (uneditable) format such as jpg.
Boris

jerryc41 Loc: Catskill Mts of NY

Boris77 wrote:

Obviously the PDF format wants to preserve editable type; it needs the proper font to preserve the letter spacing, etc. It should tell you what font is missing, or/and offer the opportunity to change the font to something that you have. If you go to Adobe the file is looking for a specific font, or set thereof. I know this from typesetting, not from using the scanner, so I have no idea what your opinions are aside from using a dead letter (uneditable) format such as jpg.
Boris

Rather than keeping paper copies of bills and receipts, I scan them. A JPG works as well as a PDF. For editing a PDF, I use Nitro Pro. There's got to be something odd going on in the Epson software. I'll have to check all the settings.