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Photoshop Elements
Oct 27, 2020 13:32:55 #
Guyserman
Loc: Benton, AR
logsplus wrote:
I did exactly as you suiggested. I have found that I casn go on Adobe site & download. When I tried that, it only offered 2020 & 2021 version not my 15. Adobe is not going to let me open what I paid for!
Who did you pay? That's where your recourse is.
Oct 27, 2020 13:45:38 #
AirWalter
Loc: Tipp City, Ohio
logsplus wrote:
I have a New Photoshop Elements 15 & Premier Elements 15. When I insert the disc it will not load the program. Adobe only wants to rent me the latest on a monthly basis, that's why I purchased this version 15. I would use these program so few times, I don't want a monthly charge!
Which operating system are you trying to install this on? It probably is not compatible with your system.
Oct 27, 2020 13:47:04 #
cahale
Loc: San Angelo, TX
logsplus wrote:
That's right, I want to install what I have already paid for! I have had it on the shelf for some time, so why would the codes expire? When I load it I get nothing, no setup file, no files to click on!
More info needed. What do you mean by "load it?" Do you mean put the disc in a reader? Did you try to look at the files on the disk? Do you see anything with .exe as an extension? If so, right click on that file and select "run as administrator." Still nothing, give us more info.
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Oct 27, 2020 14:05:22 #
Don_G
Loc: Houston, TX
Just went thru same thing last week. The App as win10 interp. it thinks that is a CC based. Therefore it is looking for it in the CC and does not find it. The win10 helper thinks there is a problem with CC so it will tell you to uninstall the Cloud and reinstall it. Did that twice! There is an invitation to CHAT on the RT. side of the dialog box that will get you to a live "expert" that can help work around the problem. Took 8 hrs!
Oct 27, 2020 14:07:57 #
Don_G wrote:
Just went thru same thing last week. The App as win10 interp. it thinks that is a CC based. Therefore it is looking for it in the CC and does not find it. The win10 helper thinks there is a problem with CC so it will tell you to uninstall the Cloud and reinstall it. Did that twice! There is an invitation to CHAT on the RT. side of the dialog box that will get you to a live "expert" that can help work around the problem. Took 8 hrs!
Sorry, what's:
interp.
RT
I'm guessing that CC is Creative Cloud......... Did you mean CB, Cloud Based?
Oct 27, 2020 14:12:53 #
I never said it was on th eshelf for 4 years. I am a senior and was hopeing to find someone locally to help me with the program. I am sorry I ever asked this group.
Oct 27, 2020 14:28:31 #
logsplus wrote:
I never said it was on th eshelf for 4 years. I am a senior and was hopeing to find someone locally to help me with the program. I am sorry I ever asked this group.
Sorry you feel that way.
Where's locally? There's no location in your profile.
Oct 27, 2020 14:34:30 #
Oct 27, 2020 14:37:24 #
logsplus wrote:
I have found a local (Denver) photo club and there are several people that can help me!
Great!
Oct 27, 2020 14:45:47 #
Guyserman wrote:
This is the question I have been wondering why nobody has asked up to this point. I own PS Elements 2021, 2018 and 2012. All were purchased from Adobe and all were downloads - no disk. PSE on a disk could be from a third party and could be a rip-off. To buy a program on a disk and then lay it on the shelf for four years indicates to me it didn't mean much when he bought it and probably cost next to nothing.
Older versions like PS Elements 11 came on disk, don't know what year Adobe stopped using disk and went to digital download.
Oct 27, 2020 15:01:07 #
logsplus wrote:
I never said it was on th eshelf for 4 years. I am a senior and was hopeing to find someone locally to help me with the program. I am sorry I ever asked this group.
One last thing simple you could try is this. If you have windows 10, type the word run into the search box in the bottom left and press the enter key. A window will pop up, then click browse. On the left side choose 'this PC' and from there try to find the disk, it will look like a drive with a letter, like D: go to the program you want on the disk, it should be called start or something similar. click the program name and click the open button.
If you have an older version of windows, you will see the run button as soon as you click the start button on the bottom left.
If you can't see any programs when you do this then something might be wrong either with your equipment or with the disk. Also you might inquire at your local public library or your town might have a senior help line at the city hall.
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Oct 27, 2020 16:08:47 #
Thanks for your input, after an hour of searching I found a chat rep on the Adobe web site. He got me going and I now have it installed!
Oct 27, 2020 16:27:38 #
Guyserman
Loc: Benton, AR
logsplus wrote:
Thanks for your input, after an hour of searching I found a chat rep on the Adobe web site. He got me going and I now have it installed!
Wonderful.
Oct 27, 2020 16:37:56 #
logsplus wrote:
Thanks for your input, after an hour of searching I found a chat rep on the Adobe web site. He got me going and I now have it installed!
Excellent!
Oct 27, 2020 16:42:27 #
billnikon wrote:
Yes, I have the photographers package, it includes Photoshop and Lightroom for just about $10.00 a month. They also provide free updates. I just updated to Photoshop 2020 and it included a really neat edit called Sky Replacement, make replacing the sky one step instead of many more. Below is an example using one of their stocked sky's, you can also load your own.
That looks like the Gate House at Pymatuning Dam near Jamestown, PA. Nice shot.
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