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Nikon Temporarily Suspends Repair Service
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Mar 24, 2020 18:05:05   #
GoofyNewfie Loc: Kansas City
 
Siemienczuk wrote:
It's not Nikon. It's a pandemic. I am a physician supporting IT solutions and I am now full time doing COVID-19. Sorry you have to wait for your cameras. And Nikon is doing the responsible thing. I'm glad I'm a Nikon guy.


You are one of the heroes in this.
Thanks for what you’re doing.
Stay well!

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Mar 24, 2020 19:05:08   #
Siemienczuk
 
I much appreciate your comments but with all humility, I am not one of the heroes. I design software to make the management of COVID-19 patients safer and more effective and to help "flatten the curve." My clinical expertise informs the design, but I am not actively seeing patients. My company is offering the software at no charge now in order to do our part. I did not mean to mislead.

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Mar 24, 2020 19:10:40   #
ReFlections Loc: From LA to AL
 
Siemienczuk wrote:
It's not Nikon. It's a pandemic. I am a physician supporting IT solutions and I am now full time doing COVID-19. Sorry you have to wait for your cameras. And Nikon is doing the responsible thing. I'm glad I'm a Nikon guy.


👍

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Mar 24, 2020 19:33:11   #
sv3noKin51E
 
Hello slacativ, It's likely that Nikon will take good care of your body, and that someone will get you an idea of when they'll be able to return it. As long as UPS and FedEx is operating, you might ask Nikon to return your camera. The reality is that this situation may get worse before it gets better. It doesn't matter where you live.

We have a daughter in the medical profession; they're struggling to provide elderly patients with care. Thankfully she isn't in a critical area like NY, California or Seattle, but is uncertain if they'll be relieved or will have to evacuate since they're operating under state/Federally mandated isolation protocols for at least the next 90 days. Some of their most uncool peers simply became panicky and fled. I lost a couple of pals older than I, who had traveled within the states, but didn't know they'd been exposed. They were healthy with no symptoms, until they woke up with high fevers, barely able to breathe. Their area hospitals were already maxed out, their National guard was in early stages of recall, so they didn't have MOP gear; no civilian mercy flights were operating.

We're in a relatively remote area and are getting by, so far. In nearby towns and the state capital, they're nearly tapped out of most things people actually need. If the larger stores don't get their supply-side working, for reallocation and shipments of essential foodstuffs, rationing is coming. This scenario had been planned for decades, was regularly war-gamed by the the military and government but they didn't think this situation would occur except during bio-warfare. I remember the 'duck and cover' drills we had in school in the bad old days, but none ever thought it practical to hold civilian drills for a virus pandemic. Whenever anyone pulls up and gets out enclosed in bunny suits and respirators, it's desirable to quickly go the other way. Years ago we watched Outbreak, with Dustin Hoffman and it was fairly accurate. It's in the top 10 on Netflix now, as are all zombie flicks; it's scarier now than it was then. Though active troops still practice in bio gear, if you have a few 3M N95 masks, don't sell them, keep them until you need them, they don't last that long; don't by the faux stuff online. Overseas a few folks have begun making their own surgical-style masks. Some of the governments there will fine anyone seen not wearing them and bandanas are worn everywhere.

It's a wartime environment now, as the WHO announced, though from the way some congress-critters are acting, you'd never guess anything had changed. Relatives and friends in Europe are near the hardest-hit countries and they're very skittish. The borders inside the EU are locked down except for food shipments, trucks are moving but this bug doesn't care about borders, thanks to years of relatively of low-cost, international air travel. We and they have bandwidth for email, texts, skype or Jitsi, but it gets sporadic at times. Their electric grid is holding up but their bandwidth is restricted, they aren't able to stream video. Their nail-mail hasn't been delivered for over a week, health care systems are on the verge of collapse, so retired medical, police, military and other professions are back at work. If their (and our) internet doesn't hold up, and if the same conditions arrive here, it would be nice to think we could respond as well as those folks have.

Two weeks ago we had scads of bandwidth but have had it drop to a tickle at times.A megabit down allows for email or even a fuzzy skype call. A fellow I know says his satellite internet, is still up and running but it's not what it used to be. In 20 years the new world order pretty much forgot how simple the world used to be.

Sure hope you get your camera back soon, and that you have a spare body and editing to keep you busy. Not to preach, but for now, we should hold onto those we love and be thankful for what we have. Faith in Higher power is usually good for keeping people's spirits up, but hoarding TP is silly. Haven't heard of anyone buying all of the liquor off of the shelves, in the Depression it made for good bartering. Good luck to all, and happy shooting.

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Mar 26, 2020 12:10:52   #
GLSmith Loc: Tampa, Fl
 
Unless you’re a member of NPS, (I used to be)...I use a certified Nikon repair center..Here in Florida I use the center in Miami Beach..(Southern Photo Repair)...certified Nikon, Canon, Pentax, Sony...I’ve had to use them twice...never had an issue

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Mar 26, 2020 12:22:47   #
rehess Loc: South Bend, Indiana, USA
 
GLSmith wrote:
Unless you’re a member of NPS, (I used to be)...I use a certified Nikon repair center..Here in Florida I use the center in Miami Beach..(Southern Photo Repair)...certified Nikon, Canon, Pentax, Sony...I’ve had to use them twice...never had an issue

I’m sure Nikon is doing as well as they can under the current conditions, but everyone is limited right now.

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Mar 26, 2020 21:02:13   #
rjriggins11 Loc: Colorado Springs, CO
 
jbk224 wrote:
From Nikon...

"Nikon prioritizes the health and safety of our employees and customers. Due to the impact of COVID-19 and in accordance with mandates issued by the federal government and various state governments, we have temporarily suspended equipment repairs at our service facilities and are not currently accepting equipment."


I've been doing Nikon repairs for over 30 years now and if there's anything I can do to help, just let me know.

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Jun 29, 2020 19:32:12   #
slacativ Loc: Palm Beach Gardens, FL
 
Well, I had sent my D750 in for repairs back on 3/23/20 and today it was returned completely repaired looking brand new. I had to check the serial number because I thought they had swapped cameras. Great repair job for $360. I had taken a bad fall with the camera and caused a great deal of damage.

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Jun 29, 2020 21:02:12   #
Bill_de Loc: US
 
slacativ wrote:
Well, I had sent my D750 in for repairs back on 3/23/20 and today it was returned completely repaired looking brand new. I had to check the serial number because I thought they had swapped cameras. Great repair job for $360. I had taken a bad fall with the camera and caused a great deal of damage.




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