A few replies from a google search ... sure seems this model has lots of complaints.
Quote:
but I went into the system printer preferences options and switched to "Thick paper and envelopes" selection ON. Since changing that preference selection, the paper jam frequency is much less, not perfect, but tolerable
Quote:
May not be the same issue, but I had a similar problem with paper jamming endlessly for no apparent reason. Turned out it was the simple thing of not having the paper guide pushed forward enough in the paper tray. Letter size not A4
Quote:
This happens to me. What has been working for me is to switch it to heavy paper on the control panel under settings on the printer. Run a few pieces (it will probably still make the horrible grinding sounds) then switch it back to regular. When it’s switched back to regular for whatever reason this ‘trick’ stops the grinding and jams for awhile
Quote:
Strongly suggest you get some rubbing alcohol and a cotton swab. Remove paper tray. Dip swab in alcohol , and clean the paper pickup roller. Don’t touch pickup roller(s) with your bare fingers. Oils can get on roller. Don’t ever turn printer upside down! Use good/fresh/flat paper. Leaving paper in the tray for extended period of time can cause paper to curl on the ends