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Problems with B&H
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May 17, 2020 10:34:21   #
JD750 Loc: SoCal
 
BebuLamar wrote:
Well I can have a much better job if I have a degree in any field.


That's not really correct. Some fields are much more lucrative with respect to job prospects than others. And some fields require advanced degrees, undergraduate degrees will simply not result in employment in the chosen specialty. Physician, lawyer for example.

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May 17, 2020 10:35:19   #
JD750 Loc: SoCal
 
BebuLamar wrote:
I would never pay for Amazon Prime. It doesn't make sense to pay before buying anything.


If you don't buy from Amazon then Prime does not make sense. However if you do use Amazon frequently then Prime will save money.

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May 17, 2020 10:52:17   #
Longshadow Loc: Audubon, PA, United States
 
Mac wrote:
I don't think you are being reasonable. You need to be able to see beyond your wants and consider the situation that exists today. Instant gratification isn't possible right now. Relax, be patient, take it easy


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May 17, 2020 11:52:10   #
Dave Craig
 
I said the same thing for Costco, not to mention at Costco you have to buy a ton of stuff to start getting a good deal after you pay your 55 bucks a year What do you get with Costco? You have to show your card when you walk in the store which ive never understood being if you dont pay for the privilege of spending your money at Costco ahead of time they will just say out get out! If you purchase bulk or Costco size items anywhere other than Costco you actually can get a much better deal than Costco! Costco needs to step up there outdated membership system and start giving you value for your 55 bucks a year cause the same size and brands on Amazon are cheaper! With Amazon prime I get tons of great documentaries and great movies and awesome TV series made at Amazon studios plus on Amazon products in stock you get free shipping so at least your getting a real bang for you buck with prime not to mention free cloud storage.

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May 17, 2020 11:58:02   #
BebuLamar
 
JD750 wrote:
That's not really correct. Some fields are much more lucrative with respect to job prospects than others. And some fields require advanced degrees, undergraduate degrees will simply not result in employment in the chosen specialty. Physician, lawyer for example.


I said I would have much better job if I have a degree in any field, I don't mean to get a job in any field. I would have a job in the same field I am on now but with higher pay and and higher position. They would hire me for what I know but pay me more if I have the degree.

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May 17, 2020 12:05:26   #
Dave Craig
 
Well said!

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May 17, 2020 13:25:19   #
henryp Loc: New York, NY
 
agronomist wrote:
I have been purchasing from B&H for 10 years, but unfortunately I have noticed a decline in their service. I was supposed number 1 in the queue on their "chat" line for 45 minutes without being picked up. I guess the furloughs are hurting their service also.

First, we regret and apologize for this unanticipated delay and your inconvenience. I understand this was frustrating. I want to be clear though -- this is related to the pandemic situation but not to the recently announced furloughs. The furloughed employees were part of our store staff and had skills we could not readily transfer to LiveChat. Each furlough was considered individually. We cold not, and did not, furlough any employee whose talents, knowledge, or skills could have been of use elsewhere.
Quote:
the Payboo card gives me back the tax, but with Amazon Prime card I receive 5% back and don't have to buy a minimum of $49.00.

There is no limit to the value of an order to earn Payboo sales tax savings. The $49 limit is for free shipping for some (not all) products.
Quote:
Wouldn't you want to increase the sales force if people are trying to buy merchandise but cannot get through.
We have done this and continue to do so to the best of our ability. FWIW most LiveChat, customer service, and sales associates are working form home, as I am as well.
Quote:
NY Post article where they quoted people that were furloughed saying that they were blindsided as they were very busy.

This was an inaccurate and misinformed statement from one individual. The first week of April (before Passover), management distributed a company-wide memo alerting employees to the possibility of post-holiday change and that difficult decisions would be likely. Either this individual did not receive or did not read or did not understand the memo.
Quote:
There service has gone down because they are under staffed due to the furloughs.

A correlation is the relationship between two sets of variables used to describe or predict information. ... Sometimes when there is a correlation, you may think that you have found a causation. Causation, also known as cause and effect, is when an observed event or action appears to have caused a second event or action.

All this aside, we disappointed the OP and regret it.

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May 17, 2020 13:28:59   #
Longshadow Loc: Audubon, PA, United States
 
BebuLamar wrote:
I said I would have much better job if I have a degree in any field, I don't mean to get a job in any field. I would have a job in the same field I am on now but with higher pay and and higher position. They would hire me for what I know but pay me more if I have the degree.


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May 17, 2020 13:31:14   #
Longshadow Loc: Audubon, PA, United States
 
Then again, some people cut no one any slack.

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May 17, 2020 20:11:17   #
Paayl96 Loc: Boston
 
jerryc41 wrote:
All businesses are working with greatly reduced staffs now, and I've given up on phoning or chatting. Be glad you're alive and healthy. Enjoy the equipment you have.


Good answer Jerry....be grateful

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May 17, 2020 20:15:21   #
Paayl96 Loc: Boston
 
I have always been 100% satisfied with B&H and Adorama....try getting help with Amazon almost impossible.

This is a unique time right now....

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May 17, 2020 20:40:32   #
Drbobcameraguy Loc: Eaton Ohio
 
BebuLamar wrote:
I would never pay for Amazon Prime. It doesn't make sense to pay before buying anything.


I personally don't buy anything from Amazon and never have. They are in court at we speak for using their data to put the businesses that sell through them out of business and opening their own identical business. Also they gave 10 billion dollars to the Green New Deal. That is their right but I don't have to buy from them. I personally feel the money could have helped more worthy causes such as St Jude's or something along those lines. Sorry for the rant but Amazon's morals and values don't match mine so I just don't participate. No big deal.

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May 19, 2020 16:48:19   #
JD750 Loc: SoCal
 
BebuLamar wrote:
I said I would have much better job if I have a degree in any field, I don't mean to get a job in any field. I would have a job in the same field I am on now but with higher pay and and higher position. They would hire me for what I know but pay me more if I have the degree.


Ah, yes ok. That type of prejudice is rife in the working world. I am sorry you have to endure it. The obvious thing.. get the degree? Now during the shutdown is a good opportunity to start an internet degree program.

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May 19, 2020 18:46:38   #
a6k Loc: Detroit & Sanibel
 
agronomist wrote:
I have been purchasing from B&H for 10 years, but unfortunately I have noticed a decline in their service. I was supposed number 1 in the queue on their "chat" line for 45 minutes without being picked up. I guess the furloughs are hurting their service also. I purchased from B&H because of their "live chat" photo experts, and thought if I am using their services I should purchase from them. However, since I cant get an answer from them in a timely matter I guess I will be switching to Adorama, Roberts or Amazon. I know the Payboo card gives me back the tax, but with Amazon Prime card I receive 5% back and don't have to buy a minimum of $49.00. Also, I receive thed items from Amazon in a more timely fashion.
I have been purchasing from B&H for 10 years, ... (show quote)


I have an ongoing problem with UPS delivering my small order from B&H and I have been able to get them to help by reaching out to UPS about it. Twice. Today I phoned in and the machine said it would be 45 minutes but offered a call back. I took that option and they called back and as usual were very helpful in ways that most places would not even consider. I remain a loyal customer.

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May 19, 2020 19:40:57   #
Hershel Loc: New York City
 
a6k wrote:
I have an ongoing problem with UPS delivering my small order from B&H and I have been able to get them to help by reaching out to UPS about it. Twice. Today I phoned in and the machine said it would be 45 minutes but offered a call back. I took that option and they called back and as usual were very helpful in ways that most places would not even consider. I remain a loyal customer.


I hope this finds you and yours well.

Thank you for the kind words and acknowledging our efforts during these difficult times. We are now as always grateful for your trust and patronage.

All the best.

HERSHEL

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