Netflix Hacked
Mar 18, 2020 08:33:46 #
My Netflix account was hacked. They sent me an email last night saying my password was changed, "as I had requested." I didn't request a change. Sure enough, there's a new user, email, and password on my account. The only way to contact Netflix is by phone, and I've been on hold for 40 minutes. With no real access to my account, I can't change anything.
I'll let you know how this turns out.
I'll let you know how this turns out.
Mar 18, 2020 08:45:49 #
Mar 18, 2020 08:57:24 #
Are you sure that the original email was in fact from Netflix? The fact that it says that you had requested a change when you had not, makes me suspicious.
Mar 18, 2020 09:07:39 #
It took an hour and ten minutes, but I was able to get my account back. I changed the password, and the agent waited while I received emails from them with confirmations and codes. Then I was asked to sign in on my phone and begin watching a movie.
I'm all set!
I'm all set!
Mar 18, 2020 09:25:12 #
jerryc41 wrote:
It took an hour and ten minutes, but I was able to get my account back. I changed the password, and the agent waited while I received emails from them with confirmations and codes. Then I was asked to sign in on my phone and begin watching a movie.
I'm all set!
I'm all set!
Be careful.
You need to figure out how your account was hacked , they got your password somehow . They will do it again. Perhaps your phone or computer has a virus or keylogger or something on it. Have an expert check all your devices. Make sure your password is not some thing guessable. If Netflix has 2 phase authentication, use it.
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