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Windows 10 Update and Printer Problem
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Oct 16, 2019 08:56:07   #
jerryc41 Loc: Catskill Mts of NY
 
After the recent Win10 update, none of my three printers would work. Fortunately, member rebertjerl had the solution. Go to Start > Restart. That got all three printers working again. As you might know, shutting down the computer and then starting it is different from doing a Restart, and a Restart is what this one needed.

Thanks rebertjerl.

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Oct 16, 2019 09:02:41   #
ceb1548
 
Sometimes shutting down and restarting the printers and computer does not work. You need to reboot your modem and router(s). Unplug them for about a minute and plug them back in. Unplug and do not turn switch off. Then plug it back in and it should log back in and register all your devices going throught eh modem/router

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Oct 16, 2019 09:05:34   #
johngault007 Loc: Florida Panhandle
 
Thanks Jerry!

Ceb, what if someone has a modem separate from their router? They would only need to restart the router in that scenario. Thanks also for the tips!

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Oct 16, 2019 09:07:03   #
ceb1548
 
I would start both. I have both and That is what I usually have to do. Happens during powersurge, updates and other times. It can be anyone affected.

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Oct 16, 2019 09:13:15   #
johngault007 Loc: Florida Panhandle
 
ceb1548 wrote:
I would start both. I have both and That is what I usually have to do. Happens during powersurge, updates and other times. It can be anyone affected.


Modems would affect internet connectivity only, but yes, during power surges, it's probably best to restart everything, or connect them to an UPS.

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Oct 16, 2019 09:19:02   #
bobmcculloch Loc: NYC, NY
 
jerryc41 wrote:
After the recent Win10 update, none of my three printers would work. Fortunately, member rebertjerl had the solution. Go to Start > Restart. That got all three printers working again. As you might know, shutting down the computer and then starting it is different from doing a Restart, and a Restart is what this one needed.

Thanks rebertjerl.


Every time I get an update from Windows it automatically restarts, of course I also shut down EVERY night, completely no power to machine.

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Oct 16, 2019 09:34:30   #
ceb1548
 
My Modem also has a hotspot on it. So sometimes I have to restart everything but it works.

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Oct 16, 2019 09:44:15   #
olemikey Loc: 6 mile creek, Spacecoast Florida
 
jerryc41 wrote:
After the recent Win10 update, none of my three printers would work. Fortunately, member rebertjerl had the solution. Go to Start > Restart. That got all three printers working again. As you might know, shutting down the computer and then starting it is different from doing a Restart, and a Restart is what this one needed.

Thanks rebertjerl.


Don't ya just love those "updates" (un-printable words xxxxxxxxxxxx)!!!

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Oct 16, 2019 09:48:31   #
TBerwick Loc: Houston, Texas
 
As a computer consultant, I now see Windows 10 as job security. It seems like every time there is a big update for Win10, I end up with a spate of support calls. I've been reading, with interest, about all the problems Apple has introduced with their move to a totally 64-bit platform and I am now glad to be "almost" retired. In the bid to make our lives "easier," the operating system upgrades have done everything but. The one thing I always ask my customers is if they have performed a restart and then if they have done a full shutdown & cold boot. Usually solves a myriad of problems.

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Oct 16, 2019 13:18:03   #
jerryc41 Loc: Catskill Mts of NY
 
TBerwick wrote:
As a computer consultant, I now see Windows 10 as job security. It seems like every time there is a big update for Win10, I end up with a spate of support calls. I've been reading, with interest, about all the problems Apple has introduced with their move to a totally 64-bit platform and I am now glad to be "almost" retired. In the bid to make our lives "easier," the operating system upgrades have done everything but. The one thing I always ask my customers is if they have performed a restart and then if they have done a full shutdown & cold boot. Usually solves a myriad of problems.
As a computer consultant, I now see Windows 10 as ... (show quote)


Funny

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Oct 16, 2019 13:18:52   #
robertjerl Loc: Corona, California
 
I got that thing about a restart as opposed to shut down and start from some article about little known facts about Win 10. Shut down leaves some circuits and apps powered so quick start is, well, quick. Restart shuts 100% down and then powers them back on. You have probably noticed a lot of software has "do a restart" at the end of the instruction for installing the app. They don't say turn off and then turn on the computer, they say "restart".
One of the hints about wifi and your internet connection was to do a reboot at least once a month of both the router and modem (my Spectrum unit is both in one unit) to sort of clear out the left over bits etc that get left over and slow things down as the little internal processor has to sort through them all to get things done. Kind of like some people's cars get filled up with empty drink cups, paper bags, burger wrappers etc and needs to be cleared out to make the inside of your vehicle suitable for riders.

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Oct 16, 2019 13:32:07   #
johngault007 Loc: Florida Panhandle
 
robertjerl wrote:
I got that thing about a restart as opposed to shut down and start from some article about little known facts about Win 10. Shut down leaves some circuits and apps powered so quick start is, well, quick. Restart shuts 100% down and then powers them back on. You have probably noticed a lot of software has "do a restart" at the end of the instruction for installing the app. They don't say turn off and then turn on the computer, they say "restart".
One of the hints about wifi and your internet connection was to do a reboot at least once a month of both the router and modem (my Spectrum unit is both in one unit) to sort of clear out the left over bits etc that get left over and slow things down as the little internal processor has to sort through them all to get things done. Kind of like some people's cars get filled up with empty drink cups, paper bags, burger wrappers etc and needs to be cleared out to make the inside of your vehicle suitable for riders.
I got that thing about a restart as opposed to shu... (show quote)


A restart will not necessarily clear RAM (volatile) or the cache on the processor, which during an update, shouldn't matter too much. But as far as the operating system is concerned, a restart and shutdown are one in the same. During both restart and shutdown, the operating system closes all connections, gracefully (we hope) shuts down processes, and terminates the operating system.

Edit (sorry forgot this): A restart bypasses the POST and hands control back to the OS making the restart a little quicker also.

I think the restart vs. shutdown issues started with the ability of a computer to hibernate or (sleep), and users weren't shutting the operating system down properly. So, Microsoft, as any other company would do, wrote instructions to the lowest common denominator of users, and used the "restart" method so there was no ambiguity for the user that was blissfully unaware of shutdown vs. hibernate.

As for routers, yes, the home versions typically have an issue with the cache getting bogged down, and their ability to clear RAM and it's cache is pretty lousy, so shutting off for ~10 seconds helps the volatile memory force clear.

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Oct 16, 2019 13:37:40   #
srt101fan
 
robertjerl wrote:
I got that thing about a restart as opposed to shut down and start from some article about little known facts about Win 10. Shut down leaves some circuits and apps powered so quick start is, well, quick. Restart shuts 100% down and then powers them back on. You have probably noticed a lot of software has "do a restart" at the end of the instruction for installing the app. They don't say turn off and then turn on the computer, they say "restart".
One of the hints about wifi and your internet connection was to do a reboot at least once a month of both the router and modem (my Spectrum unit is both in one unit) to sort of clear out the left over bits etc that get left over and slow things down as the little internal processor has to sort through them all to get things done. Kind of like some people's cars get filled up with empty drink cups, paper bags, burger wrappers etc and needs to be cleared out to make the inside of your vehicle suitable for riders.
I got that thing about a restart as opposed to shu... (show quote)


Thanks for the restart/shutdown comments. I had been getting a notification from my security software that a restart was needed. I couldn't understand why they kept repeating that notice even after several shutdowns. Now it makes sense...

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Oct 16, 2019 14:11:46   #
therwol Loc: USA
 
johngault007 wrote:
But as far as the operating system is concerned, a restart and shutdown are one in the same. During both restart and shutdown, the operating system closes all connections, gracefully (we hope) shuts down processes, and terminates the operating system.


Not the same in Windows 10. Shutting down stores some settings and uses them again when the computer is started again (saves time). One of those settings may be the issue with a problem. Restarting resets everything.

https://www.howtogeek.com/349114/shutting-down-doesnt-fully-shut-down-windows-10-but-restarting-it-does/

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Oct 16, 2019 14:22:08   #
johngault007 Loc: Florida Panhandle
 
therwol wrote:
Not the same in Windows 10. Shutting down stores some settings and uses them again when the computer is started again (saves time). One of those settings may be the issue with a problem. Restarting resets everything.

https://www.howtogeek.com/349114/shutting-down-doesnt-fully-shut-down-windows-10-but-restarting-it-does/


Thanks for the link and the info!
I gave up using Windows long ago, except my work computer, which my IT department manages, so I don't have to deal with the headaches that come with it.
Edit: I finished the entire article, and it seems you can disable the hybrid feature. If I ever had the inclination to have a Windows computer of my own again, I would probably disable "hybrid".

Cheers!

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