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I never thought it would happen to me, external HD won't mount
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Jun 18, 2019 08:45:54   #
Picture Taker Loc: Michigan Thumb
 
PS They say a solid state drive IS NO GOOD for back-up, as a failure is 100% NOT recoverable and they give no warning.

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Jun 18, 2019 09:37:33   #
fotoman150
 
Picture Taker wrote:
PS They say a solid state drive IS NO GOOD for back-up, as a failure is 100% NOT recoverable and they give no warning.


I can’t help you with the drive but I can suggest a backup strategy.

A. 4 TB backup drive

B. Backblaze.com cloud storage $6 month

C. Zenfolio.com allows you post and sell jpgs and allows you to store your RAW files as well. You can download them back. I use it to deliver final retouched images to my customers.

As a pro there is no way I can avoid backing up. Any other way and you are playing with fire.

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Jun 18, 2019 09:59:34   #
elliott937 Loc: St. Louis
 
Having read these posts, I must ask. If you save your work on two different externals, do you regularly do a save, twice, to both hard drives?

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Jun 18, 2019 10:10:10   #
TriX Loc: Raleigh, NC
 
Picture Taker wrote:
PS They say a solid state drive IS NO GOOD for back-up, as a failure is 100% NOT recoverable and they give no warning.


“They say” a lot of things, but that does mean it’s current information or true.

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Jun 18, 2019 10:46:05   #
wrangler5 Loc: Missouri
 
elliott937 wrote:
Having read these posts, I must ask. If you save your work on two different externals, do you regularly do a save, twice, to both hard drives?


I have software that backs up my photos (and several other folders) to several different external drives at a specified time every night. If it runs into a problem of some sort there's a message on the screen in the morning, otherwise backups just happen.

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Jun 18, 2019 11:26:23   #
burkphoto Loc: High Point, NC
 
quigsby wrote:
OS X Extended (Journaled)


https://www.stellarinfo.com/blog/top-10-mac-data-recovery-software/

https://www.google.com/amp/s/www.macworld.co.uk/feature/mac-software/best-data-recovery-apps-3681531/%3famp

TechTool Pro has been good to me. So has Data Rescue 5. They do different things, and I’ve needed both. TechTool is general purpose “broad spectrum” help. Data Rescue is better at rebuilding drive directories and recovering data.

Whatever you do, buy a better drive, twice as big as you have now, and set it up for Apple’s Time Machine! It will keep Murphy and his law from ruining your day.

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Jun 18, 2019 11:44:00   #
burkphoto Loc: High Point, NC
 
elliott937 wrote:
Having read these posts, I must ask. If you save your work on two different externals, do you regularly do a save, twice, to both hard drives?


I use Time Machine. I just leave it on. Then once a month, I copy that drive to another same size drive. I keep the previous backup drive off site.

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Jun 18, 2019 12:19:57   #
FJS
 
I have not read the entire thread, but try hooking it to a WinTel PC running a Microsoft OS (e.g., Windows 10). The Windows machines tend to be more tolerant to third party hardware than Apple products.

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Jun 18, 2019 13:12:38   #
nadelewitz Loc: Ithaca NY
 
elliott937 wrote:
Having read these posts, I must ask. If you save your work on two different externals, do you regularly do a save, twice, to both hard drives?


That's one way. I did it manually like that at the beginning.

A better way is to sync the two drives, which can be triggered manually or on a schedule. For Windows, "FreeFileSync" is a good program.

You can choose to just continually add any new stuff to the second drive (leaving it to fill up with outdated stuff), or have the program TOTALLY sync, by reflecting ANY changes on the primary drive to the second drive, adding and deleting.

Syncing can be done as often as you want. If you make significant changes frequently, syncing multiple time during the day would be desirable. If you make small changes infrequently, syncing once a week could be okay. It all depends on the value of your changes and how much you can afford to lose anything changed between syncs.

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Jun 18, 2019 13:24:53   #
aellman Loc: Boston MA
 
quigsby wrote:
I think my WD 4 terabyte external drive just failed, what's the best recovery software to try and get it back?? I am sick, all my photos are on this drive, hope some one can help


Let this be a lesson to all who rely exclusively on external drives for backup. If you don't have cloud backup, you are not protected.

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Jun 18, 2019 13:36:26   #
no12mo
 
quigsby wrote:
I think my WD 4 terabyte external drive just failed, what's the best recovery software to try and get it back?? I am sick, all my photos are on this drive, hope some one can help


Unless you are a competent technician who does this for a living, STOP TRYING ANYTHING!! I cannot emphasize this enough. Get in touch with a data recovery specialist (and that is NOT Geek Squad) and pay the $$$ to get your data back.

After that consider it an expensive lesson and go out and get a good cloning / imaging program and be consistent in your backup exercise. You should be doing an image (at least) every time you put new, especially important photos, on your next external drive.

Once you get your data back... Wipe that particular drive and trash it. Otherwise it may do the same thing again. IT'S NOT WORTH THE FEW BUX SAVED - get two new drives. One for storage and the other for your images. Even cloud storage may have a new appeal for you now at this point.

Good luck.

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Jun 18, 2019 13:42:15   #
nadelewitz Loc: Ithaca NY
 
aellman wrote:
Let this be a lesson to all who rely exclusively on external drives for backup. If you don't have cloud backup, you are not protected.


What? That's absurd. I don't use cloud backup. I am "totally" protected as much as I need to be. I choose not to send my data to someone's server somewhere out of my control, even for free.
I use multiple drives, including keeping a bare hard drive copy 150 feet from my house in my backyard workshop, so if there's a lightning strike it can't be fried, or a house fire can't burn it up. "Off-site" storage has been around since long before the cloud.

Cloud storage is only a replacement for having physical media in your hands. It's not "total" protection.

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Jun 18, 2019 13:42:36   #
no12mo
 
Feiertag wrote:
I had the same problem and started a thread on the subject. I took it to Staples and Greek Squad and was informed that it would be sent to an independent company because it was out of their league. I was also advised that it could cost me anywhere from $300.00 to $1500.00 to have it fixed. I declined at this time.

Lesson learned about the size of external drive to buy. Keep it to one or two terabytes. This will cut your loses to half or a quarter, if and when the same thing happens in the future.
I had the same problem and started a thread on the... (show quote)


Absolutely true and good advise from the two companies. See or reread my previous post

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Jun 18, 2019 13:46:57   #
FJS
 
no12mo wrote:
Unless you are a competent technician who does this for a living, STOP TRYING ANYTHING!! I cannot emphasize this enough. Get in touch with a data recovery specialist (and that is NOT Geek Squad) and pay the $$$ to get your data back.

After that consider it an expensive lesson and go out and get a good cloning / imaging program and be consistent in your backup exercise. You should be doing an image (at least) every time you put new, especially important photos, on your next external drive.

Once you get your data back... Wipe that particular drive and trash it. Otherwise it may do the same thing again. IT'S NOT WORTH THE FEW BUX SAVED - get two new drives. One for storage and the other for your images. Even cloud storage may have a new appeal for you now at this point.

Good luck.
Unless you are a competent technician who does thi... (show quote)


I totally concur with your recommendation. The Geek Squads, Best Buy service, etc. are not experts and will most likely hand you back a nicely formatted drive -- without any data. My daughter brought in the Geeks not once but twice with the same results. Fortunately, I had most of her data and photos backed up on my server.

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Jun 18, 2019 13:47:30   #
no12mo
 
nadelewitz wrote:
What? I don't use cloud backup. I am "totally" protected as much as I need to be. I choose not to send my data to someone's server somewhere out of my control, even for free.
I use multiple drives, including keeping a bare hard drive copy 150 feet from my house in my backyard workshop, so if there's a lightning strike it can't be fried, or a house fire can't burn it up. "Off-site" storage has been around since long before the cloud.

Cloud storage is only a replacement for having physical media in your hands. It's not "total" protection.
What? I don't use cloud backup. I am "totally... (show quote)


No argument from me. It's just an option. I personally do not use the cloud option. My approach is similar to yours. Agree with your offsite storage protection...

Cloud storage is better than nothing by way of backup. Just saying. And yes also agree with protection against lightning strikes by isolating a backup drive from any electrical connection that can be hit during a strike or whatever.

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