Bill P wrote:
Is Abe's of Maine located in Maine? If they're lying about that, what else are they lying about?
Abe's of Maine is in New Jersey and no one named Abe has worked there for decades. More likely you'll find employees with names like "Baby Face", "Bugsy", "Lucky", "Ice Pick", "Fingers", "Scar Face", etc.
If you look up "bait & switch" or "shyster" or "ripoff" in a dictionary, there's a really good chance there'll be a photo of Abe's of Maine.
Here's how it works....
1. You see a product advertise by Abe's for a low price.... Amazingly low, in fact. Far lower than large, well-known reputable dealers such as Adorama or B&H. The phrase "Too good to be true" should immediately come to mind. But, it doesn't always.
2. You place an order online for the product, giving them your credit card number to charge.
3. A little later that day you either get a phone call or an email confirming your order and that's where it starts to get interesting....
3a. They might ask if you are aware that the product you ordered is the Slovakian or Chineses version... Did you want the menus and user manual in English? An English (or whatever) version IS available. It just costs more.
3b. Then they may inform you that the camera doesn't include battery, charger, strap, manual, software, etc. (even though the manufacturer's website indicates all those items are included). If you want those, they cost extra. The English version with all these items, now totals a bit more than what the reputable dealers charge for the same camera with all the included items. (P.S. There is NO Slovakian or Chinese or whatever version of cameras... most have menus in multiple languages. Even if not already in the camera, a simple FREE firmware update can probably be done to change the menu language.)
3c. They confirm your order, then ship you something else.... A cheaper/older version of a camera or substituting a cheap third party lens or whatever. Or gray market (see below). Sometimes that even happens after you agree to pay more under scenario 3a. or 3b.
3d. You try to cancel your order or return an incorrect item.... Either way, it will require a number of phone calls and/or emails, plus a U.N. resolution and legislation enacted by the U.S. House of Representatives. Any returns are "subject to a restocking fee", if they're even accepted at all. Your best bet may be to cancel your credit card and work with the credit card company to try to recover any money.
3f. You bite the bullet, chalk it up to experience, keep the item and use it... but it breaks. That's when you find out it was a "gray market" item - unofficially imported - that's not covered by any warranty. In some cases you'll be able to get it repaired... at your expense. In other cases, you simply won't be able to get it repaired at all (due to manufacturer's policies.... "cough-cough-Nikon-cough-cough") and now have yourself an expensive paperweight.
Have fun shopping!