Canon MX922 multi-machine, hello.
Just wondering if anyone else has or had the same problem. After a few calls to Canon maybe UHH can help. Seems as if Canon has no answer for this problem. When on a voice call (optimum cable service) at times I get disconnected and then when I establish the connection again the person on the other end says that they heard a fax machine on the line.
Canon tried using different settings and still not corrected.
Combo unit is in the ON status and in the copy mode. I tried leaving in different modes but still the results are the same. Every so often I get knocked off the line by the MX922 trying to receive a fax.
I tried leaving this unit OFF, but when I start up again it takes a long time for it to get back on line. Maybe this is the only thing I can do to remedy this problem.
By the way this is the second unit I owned and had the same problem with being knocked off line once in a while. Don't ask why I purchased the same, I like it and it works for what I need to do. So guess I just might have to live with this kink in the MX922.
Have you tried changing phone numbers.
jpgto
Loc: North East Tennessee
Not sure it is your printer combo. My SIL does not have a wireless printer in line period and every Sunday
night when she speaks with my wife, her sister, exactly at 8:17PM there is a noise that sounds like a FAX
machine! Then it goes into intermittent state of every couple of minutes for about 20 minutes.
She has spent hours on the phone with Opt(sp) cable with NO RESOLVE. They have been in
changed anything and everything they possibly could and it still happens!
Good luck with the evasive FAX noise!
It ain't them.
It's a robocall.
IF the caller determines this number is valid
AND this number responds
AND there is no voice
THEN check for fax response
THEN check for modem response
COPY to database
jpgto wrote:
Not sure it is your printer combo. My SIL does not have a wireless printer in line period and every Sunday
night when she speaks with my wife, her sister, exactly at 8:17PM there is a noise that sounds like a FAX
machine! Then it goes into intermittent state of every couple of minutes for about 20 minutes.
She has spent hours on the phone with Opt(sp) cable with NO RESOLVE. They have been in
changed anything and everything they possibly could and it still happens!
Good luck with the evasive FAX noise!
Not sure it is your printer combo. My SIL does not... (
show quote)
Thanks...I know what you mean.
brooklyn-camera I wrote:
Just wondering if anyone else has or had the same problem. After a few calls to Canon maybe UHH can help. Seems as if Canon has no answer for this problem. When on a voice call (optimum cable service) at times I get disconnected and then when I establish the connection again the person on the other end says that they heard a fax machine on the line.
Canon tried using different settings and still not corrected.
Combo unit is in the ON status and in the copy mode. I tried leaving in different modes but still the results are the same. Every so often I get knocked off the line by the MX922 trying to receive a fax.
I tried leaving this unit OFF, but when I start up again it takes a long time for it to get back on line. Maybe this is the only thing I can do to remedy this problem.
By the way this is the second unit I owned and had the same problem with being knocked off line once in a while. Don't ask why I purchased the same, I like it and it works for what I need to do. So guess I just might have to live with this kink in the MX922.
Just wondering if anyone else has or had the same ... (
show quote)
I have the same printer and like it and have always been surprised as to how good the photo prints are. I've never had your problem but I only plug it into a telephone line when I need to send or receive a fax which is infrequent.
boberic
Loc: Quiet Corner, Connecticut. Ex long Islander
brooklyn-camera I wrote:
No I haven't....
Why not a dedicated phone line for the fax. When I was working I used 2 phone lines. The fax/printer'copier was on its own
Is it possible that your provider's fax signal overrides your vox for just the instant needed to tell the 922 to answer the fax? I would think that the provider's service should know that you are engaged in a voice contact and that *their* server shouldn't allow the knock-off.
If you're using a hard-wired connection to the phone system and the 922, would unplugging the 922 help?
boberic wrote:
Why not a dedicated phone line for the fax. When I was working I used 2 phone lines. The fax/printer'copier was on its own
Rarely use the fax to send or receive, not worth it to have two telco lines.
[quote=brooklyn-camera I]Just wondering if anyone else has or had the same problem. After a few calls to Canon maybe UHH can help. Seems as if Canon has no answer for this problem. When on a voice call (optimum cable service) at times I get disconnected and then when I establish the connection again the person on the other end says that they heard a fax machine on the line.
Canon tried using different settings and still not corrected.
Combo unit is in the ON status and in the copy mode. I tried leaving in different modes but still the results are the same. Every so often I get knocked off the line by the MX922 trying to receive a fax.
I tried leaving this unit OFF, but when I start up again it takes a long time for it to get back on line. Maybe this is the only thing I can do to remedy this problem.
By the way this is the second unit I owned and had the same problem with being knocked off line once in a while. Don't ask why I purchased the same, I like it and it works for what I need to do. So guess I just might have to live with this kink in the MX922.
i have had 2; great machine; 1st one, after a year started printing with yellow overtone; was only $69, couldn’t correct problem; after a year 2nd one wouldn’t print right; not aval. any more at cheap price; printed great; buy generic cartridges on Amazon - really cheap ( no, I don’t believe they were the problem )
[quote=brooklyn-camera I]Just wondering if anyone else has or had the same problem. After a few calls to Canon maybe UHH can help. Seems as if Canon has no answer for this problem. When on a voice call (optimum cable service) at times I get disconnected and then when I establish the connection again the person on the other end says that they heard a fax machine on the line.
Canon tried using different settings and still not corrected.
Combo unit is in the ON status and in the copy mode. I tried leaving in different modes but still the results are the same. Every so often I get knocked off the line by the MX922 trying to receive a fax.
I tried leaving this unit OFF, but when I start up again it takes a long time for it to get back on line. Maybe this is the only thing I can do to remedy this problem.
By the way this is the second unit I owned and had the same problem with being knocked off line once in a while. Don't ask why I purchased the same, I like it and it works for what I need to do. So guess I just might have to live with this kink in the MX922.
[/quote
Just unplug the phone line when you are on voice calls, or put a switch on the fax phoneline to disconnect fax while in voice mode.
I believe a product like the "Telezapper" might work for you.
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