burkphoto wrote:
If they mail a check, it costs them several dollars in overhead, labor, postage, envelope, etc. to handle the entire transaction. But they have accounting principles they must follow. Companies want to be precise in their accounting to keep the auditors and GuvCo happy. They would rather refund $.02 at a $5.00 to $10.00 cost than argue with that customer — or an auditor — about $.02.