This has probably already been suggested above, but assuming he still has the serial number and CDs, you may want to uninstall PSE 7 and then reinstall it. I am assuming that everything else is working fine on his computer.

Back to your original question, I can appreciate his concern about not wanting to start on a new learning curve. I have had several clients with the same concerns. If you have to end up upgrading PSE, I would try to find a copy of PSE 10. PSE 11 introduced the new look and feel, which would require a fair amount of getting use to on his part. There is no doubt that ultimately the new look and features would probably provide a better experience all the way around, but it would take some time and effort on his part.

The final thought I have is if he upgraded to PSE 10, he would have three years of improvements in the new version. If your friend uses the Organizer, newer versions would automatically upgrade the Catalog to run on the new version.

I am assuming that someone can suggest where to buy a valid copy of older versions of PSE.

Good luck,

FWIW

Hello All. A friend of mine has used Photoshop Elements 7 for a very long time. The PC operating system is Windows 7 Home with Service Pack 1. Photoshop 7 now refuses to open despite all suggested attempts to remedy. My friend is in his 80's with considerable memory and cognitive concerns BUT LOVES to work on his pictures / images. He would need to use the same -or very similar - Photoshop interface / procedures and not get confused learning new ones. I was considering getting a new copy of Photoshop Elements and installing after uninstalling his previous version. But I do not know if Version 7 has stopped being supported and that is why it no longer works. If so, what is the best replacement version that is most similar to what he had? ... and will work on older computer running Windows 7 Home with Service Pack 1? Yes, I will contact Adobe but first thought the practical experience of Hedgehogs might give more direction to the search. Thanks for your thoughts.

This has probably already been suggested above, but assuming he still has the serial number and CDs, you may want to uninstall PSE 7 and then reinstall it. I am assuming that everything else is working fine on his computer.

Back to your original question, I can appreciate his concern about not wanting to start on a new learning curve. I have had several clients with the same concerns. If you have to end up upgrading PSE, I would try to find a copy of PSE 10. PSE 11 introduced the new look and feel, which would require a fair amount of getting use to on his part. There is no doubt that ultimately the new look and features would probably provide a better experience all the way around, but it would take some time and effort on his part.

The final thought I have is if he upgraded to PSE 10, he would have three years of improvements in the new version. If your friend uses the Organizer, newer versions would automatically upgrade the Catalog to run on the new version.

I am assuming that someone can suggest where to buy a valid copy of older versions of PSE.

Good luck,

FWIW