I gave my iPhone 12 to my granddaughter a couple of months ago and just within the past week or so these lines have been showing up. These were taken of a bare wall so that you can see the problem. She says she didn't drop it and it didn't get wet. Before I call Apple I thought I'd throw it out there to see if it's a common malady. Any help would be appreciated.
luvmypetsLoc: Born & raised Texan living in Fayetteville NC
I, too, have an iPhone 12 but have never seen anything like that before. I will watch this post to find out what the issue is so I will be prepared in case it ever happens to me.
It almost looks like something in one of the lens surfaces has been warped or moved. Perhaps a lens coating of some sort has twisted, but that would likely have been due to having fallen on a hard surface or perhaps to a heat source that could cause the lens to buckle. It is a plastic lens.
Nothing on the lenses. I called Apple and wasted 45 minutes. I then took it to a nearby mall. There are two phone repair kiosks there. I took and showed the phone to the proprietor of the first one and without any hesitation at all told me that "the camera is shot and has to be replaced". $125. I then took it to the next kiosk and without any hesitation, the gal told me that it needed a new camera. $80. A half hour later, my granddaughter and I walked away with a perfectly functioning iPhone and a big smile.
Nothing on the lenses. I called Apple and wasted 45 minutes. I then took it to a nearby mall. There are two phone repair kiosks there. I took and showed the phone to the proprietor of the first one and without any hesitation at all told me that "the camera is shot and has to be replaced". $125. I then took it to the next kiosk and without any hesitation, the gal told me that it needed a new camera. $80. A half hour later, my granddaughter and I walked away with a perfectly functioning iPhone and a big smile.
Nothing on the lenses. I called Apple and wasted 4... (show quote)