I have to pay Nikon to get an answer to a problem: I have been shooting Nikon cameras since 1971 and have a question about my Nikon Z6ii camera and have been informed that I have to...

grandpaw

I have been shooting Nikon cameras since 1971 and have a question about my Nikon Z6ii camera and have been informed that I have to pay a fee to get an answer or any help. This is utterly ridiculous, un acceptable, and SORRY CUSTOMER SUPPORT!!!!! Very disappointed in Nikon.

Longshadow Loc: Audubon, PA, United States

Ouch!

CHG_CANON Loc: the Windy City

grandpaw wrote:

I have been shooting Nikon cameras since 1971 and have a question about my Nikon Z6ii camera and have been informed that I have to pay a fee to get an answer or any help. This is utterly ridiculous, un acceptable, and SORRY CUSTOMER SUPPORT!!!!! Very disappointed in Nikon.

Just out of curiosity, what was this costly question?

dino21 Loc: McAllen, TX

CHG_CANON wrote:

Just out of curiosity, what was this costly question?

What difference does it make?

rehess Loc: South Bend, Indiana, USA

CHG_CANON wrote:

Just out of curiosity, what was this costly question?

You aren’t recommending that he switch the Canon?????

Longshadow Loc: Audubon, PA, United States

dino21 wrote:

What difference does it make?

Someone may be able to answer it.
Ya never know.....

cliff Hilbert Loc: Plano, TX

dino21 wrote:

What difference does it make?

Because maybe someone on this forum might have an answer to his problem.

CHG_CANON Loc: the Windy City

cliff Hilbert wrote:

Because maybe someone on this forum might have an answer to his problem.

Yep, maybe, although dino21 certainly can plan for little help going forward.

dino21 Loc: McAllen, TX

Longshadow wrote:

Someone may be able to answer it.
Ya never know.....

Yea thats right but still the fact that the way it is written that Nikon is wanting to charge a customer for something that he has already purchased. That is the point I think he was trying to make not so much the specific question.

dino21 Loc: McAllen, TX

CHG_CANON wrote:

Yep, maybe, although dino21 certainly can plan for little help going forward.

I guess the "King" has spoken?

CHG_CANON Loc: the Windy City

dino21 wrote:

Yea thats right but still the fact that the way it is written that Nikon is wanting to charge a customer for something that he has already purchased. That is the point I think he was trying to make not so much the specific question.

Random online allegations of poor products / services / etc tend to fall apart when more context is provided. With zero knowledge of the specifics, everyone can freely insert their own imagined version of the events, or this question.

Asking what the question is / was is an effort to help, rather than just more mob pile-on fake rage at Nikon. Guess, something you don't understand.

cliff Hilbert Loc: Plano, TX

CHG_CANON wrote:

Random online allegations of poor products / services / etc tend to fall apart when more context is provided. With zero knowledge of the specifics, everyone can freely insert their own imagined version of the events, or this question.

Asking what the question is / was is an effort to help, rather than just more mob pile-on fake rage at Nikon. Guess, something you don't understand.

Longshadow Loc: Audubon, PA, United States

dino21 wrote:

Yea thats right but still the fact that the way it is written that Nikon is wanting to charge a customer for something that he has already purchased. That is the point I think he was trying to make not so much the specific question.

It was!

BUT, his question is separate from his point.

BE KIND

BebuLamar

dino21 wrote:

What difference does it make?

Yes for example if you ask how do I disassemble my camera?
I really hope the OP tells us what was the question.