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Printer still green..
Oct 21, 2023 14:44:44   #
Ront53 Loc: Maryland
 
Canon TR8520 is still printing green after all the suggestions. 3 deep cleans, changed all inks, downloaded drivers, cleaned rollers and still green. I think it is time for a new printer. I seem to be running out of options and hints. Need more suggestions.

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Oct 21, 2023 14:55:10   #
CHG_CANON Loc: the Windy City
 
When you contacted Canon, what did they say?

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Oct 21, 2023 15:47:22   #
terryMc Loc: Arizona's White Mountains
 
What paper are you using? Are you using the correct profile and printer setting combination for the paper? Does it happen with different papers, or different brands? When you run a nozzle check, are there any gaps? Is your monitor calibrated?

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Oct 22, 2023 08:18:18   #
davidrb Loc: Half way there on the 45th Parallel
 
Ront53 wrote:
Canon TR8520 is still printing green after all the suggestions. 3 deep cleans, changed all inks, downloaded drivers, cleaned rollers and still green. I think it is time for a new printer. I seem to be running out of options and hints. Need more suggestions.


A gentile reminder about computers and the peripheral devices they operate, the do ONLY what they are told, nothing more. You're not running out of options, you haven't found the correct one. Canon customer support is waiting for your call. You already paid for it, now utilize it.

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Oct 22, 2023 09:44:00   #
aflundi Loc: Albuquerque, NM
 
Ront53 wrote:
Canon TR8520 is still printing green after all the suggestions. 3 deep cleans, changed all inks, downloaded drivers, cleaned rollers and still green. I think it is time for a new printer. I seem to be running out of options and hints. Need more suggestions.


Did you do a nozzle check?

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Oct 22, 2023 10:04:17   #
jerryc41 Loc: Catskill Mts of NY
 
davidrb wrote:
...they do ONLY what they are told, nothing more.


But they often do much less than what they are told, especially printers.

My Epson ET-2760 now says it wants to visit the Epson Repair Shop. I think it's just crying out for attention, so I'm going to look inside and see what's going on.

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Oct 22, 2023 21:47:05   #
tcthome Loc: NJ
 
Ront53 wrote:
Canon TR8520 is still printing green after all the suggestions. 3 deep cleans, changed all inks, downloaded drivers, cleaned rollers and still green. I think it is time for a new printer. I seem to be running out of options and hints. Need more suggestions.


Just a guess but it probably has a clogged color supply.

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Oct 23, 2023 08:07:53   #
Clapperboard
 
https://support.usa.canon.com › kb › index?page=content&id=ART167935
Canon Knowledge Base - Cleaning the Print Head - TR8520
Using the Operation Panel. The setup menu screen will appear. Select Maintenance. The Maintenance screen will appear. Select Cleaning. The confirmation screen will appear. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head.This takes about 1 minute.
https://ij.manual.canon › ij › webmanual › Manual › All › TR8500 series › EN › UG › ug_m_04_c.html
Canon : PIXMA Manuals : TR8500 series : Cleaning - キヤノン
Cleaning. Cleaning Exterior Surfaces. Cleaning the Platen Glass and Document Cover. Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers. Cleaning Inside the Printer (Bottom Plate Cleaning)
https://support.usa.canon.com › kb › index?page=content&id=ART167936
Canon Knowledge Base - Deep Print Head Cleaning - TR8520
Select Yes. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 1 to 2 minutes. The pattern print confirmation screen will appear. Select Yes. The nozzle check pattern will be printed. When the completion message appears, select OK.

Some links to get the Manual and help with cleaning routines. Try to find single cartridge colours for the printer.
I use them frequently for Epson printers. Doing so permits printing from a particular cartridge. Printing a page of that one colour usually forces a blockage in that colour to clear and no ink is wasted as the other colours are not used and until the required colour starts to print no ink is used.

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Oct 23, 2023 08:11:05   #
Clapperboard
 
While your printer is printing green it shows the yellow and cyan lines are operating. The problem is in the magenta feed.

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Oct 23, 2023 10:27:55   #
nmw1004 Loc: Dresher PA
 
I have a Epson 610 , that is doing the same thing, but I was using 3 rd party ink.

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