Waiting for a Security Code
Sep 24, 2023 08:48:58 #
This happened yesterday, and it's happening again today. I wanted to sign into a credit card I haven't used in a long time. "We see you haven't used your card in a while. For your security, click on 'Forgot Password' and enter the security code we will send you."
No security code. This happens more often than I like. I guess I'll just forget about it.
No security code. This happens more often than I like. I guess I'll just forget about it.
Sep 24, 2023 09:05:09 #
Sep 24, 2023 09:05:59 #
BebuLamar wrote:
The security code is supposed to be sent via email or text message?
It's always via email.
After several attempts, I received several codes. After each one, I had to get another one. I was finally able to "change" my password to exactly what it was before and log in. All I wanted to do was make sure there was no activity on the account.
Sep 24, 2023 09:07:48 #
I had one where the security code finally showed up in an email,
4 hours later.....WTH?
4 hours later.....WTH?
Sep 24, 2023 09:42:23 #
David Martin
Loc: Cary, NC
jerryc41 wrote:
This happened yesterday, and it's happening again today. I wanted to sign into a credit card I haven't used in a long time. "We see you haven't used your card in a while. For your security, click on 'Forgot Password' and enter the security code we will send you."
No security code. This happens more often than I like. I guess I'll just forget about it.
No security code. This happens more often than I like. I guess I'll just forget about it.
Check your spam folder?
Sep 24, 2023 09:46:04 #
David Martin wrote:
Check your spam folder?
Yep. They eventually all turned up in regular email.
Sep 24, 2023 09:49:25 #
jerryc41 wrote:
Yep. They eventually all turned up in regular email.
Annoying inconvenience, eh?
My CC sends text to phone, <10 seconds.
Sep 24, 2023 10:09:55 #
Longshadow wrote:
Annoying inconvenience, eh?
My CC sends text to phone, <10 seconds.
My CC sends text to phone, <10 seconds.
Usually, the code is waiting for me when I go to my email. Sometimes, it takes a while. If I don't keep checking back, the code will expire before I use it.
Sep 24, 2023 10:18:54 #
jerryc41 wrote:
Usually, the code is waiting for me when I go to my email. Sometimes, it takes a while. If I don't keep checking back, the code will expire before I use it.
I don't know what causes the delay in email confirmations.
If given an option, I always select text to phone.
But I have to make sure they use the cell and not the land line.....
Sep 24, 2023 10:48:52 #
This happens A LOT, and it is a significant problem that I have yet to figure out. I had recently tried to post in a Canon Rumors forum, and went thru the same thing. I never did get that security code and I just gave up. It presumably has to to with computer security against malware, but I dunno.
IF I get the option to be texted a security code instead, then maybe I should take that option.
IF I get the option to be texted a security code instead, then maybe I should take that option.
Sep 24, 2023 10:57:17 #
Longshadow wrote:
I don't know what causes the delay in email confirmations.
If given an option, I always select text to phone.
But I have to make sure they use the cell and not the land line.....
If given an option, I always select text to phone.
But I have to make sure they use the cell and not the land line.....
I'd have to turn the phone on, something I don't do unless I leave the house.
Sep 24, 2023 11:42:01 #
This problem seems to me to originate at the company who issues it. Some come immediately, others consistently take hours. While its irritating to wait anytime, its only a real problem when it takes hours and they have a short expiration time. I don't often sit at my computer for hours and thus for some, it expires before I ever see it.
Sep 24, 2023 11:42:28 #
Some people (younger people, I 'spect) do more surfing on the phone than I do. I rarely am on full web pages on my phone. The buttons are too small! But I wonder if one is doing that, then we could more likely get the option to be texted a security code, and getting the code that way is more likely to get through.
Food for thought.
Food for thought.
Sep 24, 2023 12:38:52 #
JBRIII wrote:
This problem seems to me to originate at the company who issues it.
Definitely!
Sep 24, 2023 12:44:02 #
jerryc41 wrote:
I'd have to turn the phone on, something I don't do unless I leave the house.
Mine is always on from when I get up until I go to bed.
- messaging
- grocery list
- calendar
Probably another app or two during the day.
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