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D600 back from Nikon Service Center
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Nov 20, 2012 16:54:45   #
Db7423 Loc: Pittsburgh, PA
 
Well not really, UPS will deliver it tomorrow. For anyone wondering about turn around I sent it via UPS on 11-1. Total of twenty days, not bad especially if you factor in the problems Sandy caused them- the center is in Long Island, NY.
Think all of you current D600 owners and those waiting to find out how the "spots on the sensor" problems are worked out will be interested in what I have learned.
Nikon's Service Order, which was mailed to me after the camera was inspected, checked for warranty, etc, lists the problem as follows:
- CDC Cleaning
- Black Spots - Top to Bottom - Left Side
- To GWD (whatever that means?)
However, the really interesting part of the service order is where it describes the service rendered. It says: Moderate Repair, Major Parts Replaced. This certainly indicates more than a routine cleaning. I'm guessing the major parts replaced are the parts that were causing the dirt and/or oil.
Dirty sensor cleaned and major parts replaced- I'm a happy camper! All is well or will be tomorrow.
I'll let everyone know if there are any future dirty sensor problems.

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Nov 20, 2012 17:44:25   #
Mac Loc: Pittsburgh, Philadelphia now Hernando Co. Fl.
 
Good news Db, I hope that's the end of your problems with it.

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Nov 20, 2012 18:31:28   #
tramsey Loc: Texas
 
That would just irritate the daylights out of me; to have a new $2000+ full frame camera, use it for maybe 500 actuations and then it goes bad and not have it for twenty days. The VERY least they could do is to apologize for having fix what shouldn't have gone wrong in the first place.
But I'm glad you got it back in what really is a timely manner.

Now lets see what you can do with it!!

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Nov 20, 2012 19:37:48   #
traveler90712 Loc: Lake Worth, Fl.
 
I'd be very curious on exactly what parts they replaced. It doesn't appear to be the sensor cause they cleaned it. Also curious as to what the acronym means.

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Nov 20, 2012 19:47:23   #
Db7423 Loc: Pittsburgh, PA
 
traveler90712 wrote:
I'd be very curious on exactly what parts they replaced. It doesn't appear to be the sensor cause they cleaned it. Also curious as to what the acronym means.


I would also like to know the parts then we would know exactly what has been causing the problem. As for the acronym, I think it may be the department or repair station it was directed to (perhaps a techs initials?) for the specific repair(s) needed to fix the problem- just guessing

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Nov 20, 2012 19:49:00   #
Db7423 Loc: Pittsburgh, PA
 
Mac wrote:
Good news Db, I hope that's the end of your problems with it.


Me too- even more than you think :D

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Nov 20, 2012 19:53:30   #
Db7423 Loc: Pittsburgh, PA
 
tramsey wrote:
That would just irritate the daylights out of me; to have a new $2000+ full frame camera, use it for maybe 500 actuations and then it goes bad and not have it for twenty days. The VERY least they could do is to apologize for having fix what shouldn't have gone wrong in the first place.
But I'm glad you got it back in what really is a timely manner.

Now lets see what you can do with it!!


Does irritate me to no end. I agonized over sending it back but it was under warranty and I also thought It would help to build a solid case for a new one if it goes bad in the future. I have some additional comfort since they apparently replaced the parts that were defective.

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Nov 20, 2012 20:32:23   #
Nikon_DonB Loc: Chicago
 
Glad you are getting your back,

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Nov 20, 2012 20:37:09   #
ephraim Imperio
 
traveler90712 wrote:
I'd be very curious on exactly what parts they replaced. It doesn't appear to be the sensor cause they cleaned it. Also curious as to what the acronym means.


Lensrental found the cause of D600 sensor dust. A large gap around the shutter curtain on the left side through which dust is sucked into the sensor during the opening and closing of the shutter curtain:

http://www.lensrentals.com/blog/2012/10/d600-sensor-dust-issues



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Nov 20, 2012 20:40:20   #
Db7423 Loc: Pittsburgh, PA
 
Nikon_DonB wrote:
Glad you are getting your back,


Thanks Don. Mine arrived in Melville a few days after yours.

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Nov 20, 2012 20:49:40   #
Db7423 Loc: Pittsburgh, PA
 
ephraim Imperio wrote:
traveler90712 wrote:
I'd be very curious on exactly what parts they replaced. It doesn't appear to be the sensor cause they cleaned it. Also curious as to what the acronym means.


Lensrental found the cause of D600 sensor dust. A large gap around the shutter curtain on the left side through which dust is sucked into the sensor during the opening and closing of the shutter curtain:

http://www.lensrentals.com/blog/2012/10/d600-sensor-dust-issues


Thanks, I saw that illustration before but unfortunatly I'm not at all familiar with the mechanics of the shutter so I have no idea what I'm looking at. What would the major parts that were replaced be? Any ideas?

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Nov 20, 2012 21:29:08   #
ephraim Imperio
 
Db7423 wrote:
ephraim Imperio wrote:
traveler90712 wrote:
I'd be very curious on exactly what parts they replaced. It doesn't appear to be the sensor cause they cleaned it. Also curious as to what the acronym means.


Lensrental found the cause of D600 sensor dust. A large gap around the shutter curtain on the left side through which dust is sucked into the sensor during the opening and closing of the shutter curtain:

http://www.lensrentals.com/blog/2012/10/d600-sensor-dust-issues


Thanks, I saw that illustration before but unfortunatly I'm not at all familiar with the mechanics of the shutter so I have no idea what I'm looking at. What would the major parts that were replaced be? Any ideas?
quote=ephraim Imperio quote=traveler90712 I'd be... (show quote)


Not sure. But I suppose Nikon will have to replace the entire shutter.

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Nov 20, 2012 22:44:14   #
Acountry330 Loc: Dothan,Ala USA
 
Hope your new toy arrives well and all your problems are solved.

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Nov 21, 2012 05:40:52   #
elandel Loc: Milan, Italy
 
Let us know because l'm interested due to the sameproblem on mine. Repair service did not fix it. Only cleaned sensor and after 20 acguatins the issue was there again.

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Nov 21, 2012 06:04:10   #
Joecosentino Loc: Whitesboro, New York
 
Good luck with it, I am currently waiting for my third d600 to e shipped, hunts photo said they will send one when they get a new shipment in, I told them to wait at least a month. I would rather wait a little and get one from a batch that has no issues.

Let us know if your problem is solved

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