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Trouble with PSSX 50 and 60
Jul 21, 2023 12:47:28   #
Zooman 1
 
I have recently acquired 2 Canon SXPS, one a 50 and the other a 60. Both have a problem with the lens extending. The 60 the lens will not extend when the camera is turned on. The 50 will extend part way. Both then have a message: Lens error will shut down automatically, restart camera.

Restarting the camera does nothing. If anyone out there has had this problem and found a solution, please let me know. The cameras have not been used for some time, but both have a fully charged battery.

I appreciate your time if you respond.

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Jul 21, 2023 13:14:17   #
newsguygeorge Loc: Victoria, Texas
 
I had the same problem with the Canon Powershot G15. It can be repaired. And I liked the camera so much that I now have two. I used
John Han
MYK Camera Repair
610 East Central Road
Des Plaines, IL 60016

(847) 803-6579

http://www.myksvc.com

videorepair@hotmail.com

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Jul 21, 2023 15:32:20   #
Linda From Maine Loc: Yakima, Washington
 
Very curious that both have the issue. Purchased from same person? Maybe they were used at the beach or during heavy winds, where debris could have gone in?

YouTube has at least three videos:
https://www.youtube.com/results?search_query=canon+sx50+lens+won%27t+extend

The below written suggestions, found via a simple Google search, sounded worth attempting:

"There are various reasons why the lens might have got stuck, perhaps the commonest being dust, dirt or sand getting in between the barrel sections. As it opens, the lens acts like a bellows and sucks air and any dust or dirt it might be carrying into the lens. Sometimes this can be cleared by slipping the corner of a piece of good quality paper between the barrel sections and running it round the barrel, checking the paper often for fraying, or applying a vacuum cleaner to suck out any dirt. Make sure the battery is fully charged to ensure the zoom motor is operating at full power. Gently pushing or pulling on the lens barrel (whichever way it seems to want to be going) as you turn the camera on may help.

Other causes, apart from physical damage (which may well be apparent from a misaligned barrel) could be malfunction of any of the several motors, positions sensors and gears within the lens and would be likely to involve full lens disassembly to diagnose and repair, which is a fairly skilled undertaking."

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