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Who takes care of this:
May 22, 2023 17:14:20   #
Navywife66 Loc: NC
 
I’m selling items and keep getting messages that folks are not seeing any notifications and others have stated they sent messages but I didn’t get them and vice versa.
It’s been several different folks too.

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May 22, 2023 17:26:22   #
CHG_CANON Loc: the Windy City
 
Navywife66 wrote:
I’m selling items and keep getting messages that folks are not seeing any notifications and others have stated they sent messages but I didn’t get them and vice versa.
It’s been several different folks too.


ADMIN is the site admin. But, there's any number of reasons, none of which ADMIN will address. I have notifications turned off. I don't want another email every time something on UHH occurs. I do receive notifications of direct PMs. If people have somehow disabled 'spam' in the past, that may impact their receipt of UHH notifications. Regarding UHH, use the private messages and get a direct contact from the buyer so you can take UHH out of the middle. Moreover, it's not your problem to fix other's UHH profiles.

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May 22, 2023 17:28:24   #
Linda From Maine Loc: Yakima, Washington
 
For private messages you sent, check your sent folder to see if they're there (and labeled unread). Occasionally, we forget to click send or shut down before the action completed.

Did roxiemarty receive your pm? Two other people in your current sales thread don't have a lot of posting history, so they may not understand how to access messaging here, and you may just have to wait 'til they respond again in your thread.

Regarding pm's sent to you but not received by you, is your "private messages" link at the top of this page highlighted in yellow? I've had a couple of occasions where I didn't receive notice of a pm, or it was delayed and ended up far down the list in my inbox. The only way I knew to look for it was the yellow highlight.

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May 22, 2023 17:51:47   #
Navywife66 Loc: NC
 
CHG_CANON wrote:
ADMIN is the site admin. But, there's any number of reasons, none of which ADMIN will address. I have notifications turned off. I don't want another email every time something on UHH occurs. I do receive notifications of direct PMs. If people have somehow disabled 'spam' in the past, that may impact their receipt of UHH notifications. Regarding UHH, use the private messages and get a direct contact from the buyer so you can take UHH out of the middle. Moreover, it's not your problem to fix other's UHH profiles.
ADMIN is the site admin. But, there's any number o... (show quote)


From what my understanding is it’s the UHH private message site that seems to be the issue, not their email. Idk I’m just relaying what folks have been saying. Thanks!

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May 22, 2023 17:56:40   #
CHG_CANON Loc: the Windy City
 
Navywife66 wrote:
From what my understanding is it’s the UHH private message site that seems to be the issue, not their email. Idk I’m just relaying what folks have been saying. Thanks!


I hear you. Just collect their direct contact info. Or, suggest they investigate themselves directly with ADMIN.

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May 22, 2023 18:02:14   #
Navywife66 Loc: NC
 
CHG_CANON wrote:
I hear you. Just collect their direct contact info. Or, suggest they investigate themselves directly with ADMIN.

Ok thanks a bunch!! Have a good evening!

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May 22, 2023 18:03:49   #
Linda From Maine Loc: Yakima, Washington
 
I sent you a pm

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May 22, 2023 19:32:07   #
TriX Loc: Raleigh, NC
 
Also, go to your profile and make sure in “notification settings” that both boxes are checked (and check your private message folder while you’re at it)

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May 22, 2023 19:42:25   #
Navywife66 Loc: NC
 
TriX wrote:
Also, go to your profile and make sure in “notification settings” that both boxes are checked (and check your private message folder while you’re at it)


Ok thank you!

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