Ever since Skylum updated Luminar Neo, it will not work on my Imac. I contacted Apple and my computer is working fine. Is anyone else having this problem?
The current version is 1.7.0 from Feb 24, and I have no issues with it on my Mac Studio. I also had no issues when it was on my iMac either.
Skylum might be a better place to look for support than Apple - Your computer might be working perfectly, but there might be something amiss in the Luminar install.
CarolS wrote:
Ever since Skylum updated Luminar Neo, it will not work on my Imac. I contacted Apple and my computer is working fine. Is anyone else having this problem?
I'm running an older Mac (2019) on Ventura 13.1 and the latest version of Neo with no problems. Check to see if you have the latest version of Neo or maybe try re-installing from their website. Are you using it standalone or as a plug-in?
Uninstall and reinstall, maybe???
tried that and did not work
twosummers
Loc: Melbourne Australia or Lincolnshire England
CarolS wrote:
Ever since Skylum updated Luminar Neo, it will not work on my Imac. I contacted Apple and my computer is working fine. Is anyone else having this problem?
I run Neo on both my M1 iMac and MacBook Pro without any problems. There is an option to use advanced processor - have you tried toggling this?
CarolS wrote:
tried that and did not work
it is always nice to say what version of iMac you have, the ram, the storage and the current macOs to ask questions like this.
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