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B&H Refund
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Feb 27, 2023 17:21:11   #
Hip Coyote
 
For those of you who purchase items from B&H:

Exactly one month ago I purchased an Olympus 8-25 Pro lens from B&H for $1099. The item arrived quickly, perfectly packed, etc. A fantastic lens.

Today, I learned that Oly (and subsequently B&H) had the lens on sale for $899. I sent a simple email inquiry to B&H and was credited with the difference...within 10 minutes of contacting them. Excellent service.

For your information.

VBR,

Reply
Feb 27, 2023 17:24:53   #
Longshadow Loc: Audubon, PA, United States
 
Cool. Many companies won't do a month.

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Feb 27, 2023 17:49:44   #
Robert1 Loc: Davie, FL
 
That's B & H for you. One of the reasons, why I have been their customer for so long that I can't even remember since when.

Reply
 
 
Feb 27, 2023 18:01:16   #
coolhanduke Loc: Redondo Beach, CA
 
It's always good to check pricing on things you bought in advance or not that long ago as in this case.

When I go to rent a Budget car they offer a significant prepaid discount so I take it. Sometimes I won't be picking the car up for a month or two so I keep checking the pricing. On one occasion the price dropped considerably. I called Buget Customer Service and they went ahead and gave me a refund for the difference.

in the same token, I purchase airline tickets in advance. On a trip I purchased from LAX to DCA I paid like over $400 rt. I checked the same flight several weeks or a month later and it dropped like over $100. American refunded me the difference.

I bought an LG 75" OLED TV. Paid over $3k for it. I knew it was going to drop as they always do but I had the money at the time and bought it. A week or so later it dropped $300. I called customer service with that information and they refunded me but said that would be the last refund on a price drop. I was happy to get that.

I know we get busy and don't even think about these things but if you got time to spare, check on items you bought recently be it a lens, camera, flight, tv etc. I think I got about $500 back on doing this.

Being retired helps too.

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Feb 27, 2023 18:01:45   #
BebuLamar
 
Hip Coyote wrote:
For those of you who purchase items from B&H:

Exactly one month ago I purchased an Olympus 8-25 Pro lens from B&H for $1099. The item arrived quickly, perfectly packed, etc. A fantastic lens.

Today, I learned that Oly (and subsequently B&H) had the lens on sale for $899. I sent a simple email inquiry to B&H and was credited with the difference...within 10 minutes of contacting them. Excellent service.

For your information.

VBR,


You're lucky! One more day and you don't get it.

Reply
Feb 27, 2023 18:05:30   #
Architect1776 Loc: In my mind
 
Hip Coyote wrote:
For those of you who purchase items from B&H:

Exactly one month ago I purchased an Olympus 8-25 Pro lens from B&H for $1099. The item arrived quickly, perfectly packed, etc. A fantastic lens.

Today, I learned that Oly (and subsequently B&H) had the lens on sale for $899. I sent a simple email inquiry to B&H and was credited with the difference...within 10 minutes of contacting them. Excellent service.

For your information.

VBR,


B&H delayed sending a small item and I was not in a big rush for and it came eventually (Special order item)
I just got a $50 gift certificate for the delay. The item was only $50 and I was shocked.

Reply
Feb 27, 2023 18:24:16   #
PAR4DCR Loc: A Sunny Place
 


Don

Reply
 
 
Feb 27, 2023 18:33:09   #
Longshadow Loc: Audubon, PA, United States
 
Architect1776 wrote:
B&H delayed sending a small item and I was not in a big rush for and it came eventually (Special order item)
I just got a $50 gift certificate for the delay. The item was only $50 and I was shocked.



Reply
Feb 27, 2023 18:46:34   #
mwsilvers Loc: Central New Jersey
 
Hip Coyote wrote:
For those of you who purchase items from B&H:

Exactly one month ago I purchased an Olympus 8-25 Pro lens from B&H for $1099. The item arrived quickly, perfectly packed, etc. A fantastic lens.

Today, I learned that Oly (and subsequently B&H) had the lens on sale for $899. I sent a simple email inquiry to B&H and was credited with the difference...within 10 minutes of contacting them. Excellent service.

For your information.

VBR,



Reply
Feb 27, 2023 18:52:11   #
bsprague Loc: Lacey, WA, USA
 
I bought a camera before a cruise and didn't have time to try it out. On a phone call, B&H extended my satisfaction period to 30 days after the cruise. I kept the camera!

We bought a camera for our son. The price dropped. On a phone call we got a credit.

I was given a camera that seemed to discharge slowly when not in use. I called to ask for advice. In strong terms the service rep insisted he replace it immeiately instead of waiting to see how big a problem it really was.

My wife wanted to buy a new camera and sell two she had. They sent her more money than the original estimate.

There is no reason to buy camera gear anywhere else! That said, I feel guilty when I buy Canon printer cartridges from Amazon just because I get them quicker.

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Feb 27, 2023 19:27:00   #
Longshadow Loc: Audubon, PA, United States
 
bsprague wrote:
...
...

There is no reason to buy camera gear anywhere else! That said, I feel guilty when I buy Canon printer cartridges from Amazon just because I get them quicker.

Yes.
I get ink, paper, memory cards & fobs, hard drives, .... from them.
I even got either a modem or router from them...
I always go to them first when I need stuff.

Reply
 
 
Feb 27, 2023 20:13:49   #
Scruples Loc: Brooklyn, New York
 
Hip Coyote wrote:
For those of you who purchase items from B&H:

Exactly one month ago I purchased an Olympus 8-25 Pro lens from B&H for $1099. The item arrived quickly, perfectly packed, etc. A fantastic lens.

Today, I learned that Oly (and subsequently B&H) had the lens on sale for $899. I sent a simple email inquiry to B&H and was credited with the difference...within 10 minutes of contacting them. Excellent service.

For your information.

VBR,


I was there just yesterday. I know exactly what I will do when I retire. Work at B&H

Reply
Feb 27, 2023 20:16:39   #
Longshadow Loc: Audubon, PA, United States
 
Scruples wrote:
I was there just yesterday. I know exactly what I will do when I retire. Work at B&H

Nope, nope, nope...
I worked at a camera shop part-time for about 4 years.
I think most of my paycheck went back to the shop.......

Reply
Feb 28, 2023 07:41:29   #
Morry Loc: Palm Springs, CA
 
B&H reacted to your request in a very classy way. This speaks well of them. The only other company I am aware of that would probably react in the same way is Costco.

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Feb 28, 2023 08:29:10   #
Bill_de Loc: US
 
Scruples wrote:
I was there just yesterday. I know exactly what I will do when I retire. Work at B&H


But then you won't be retired!

---

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