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eBay purchase gone wrong.
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Dec 30, 2022 14:27:25   #
tropics Loc: NW Georgia
 
kmielen wrote:


I had a similar situation for a lot less money $40.00. I asked the seller to show proof of delivery and his proof was that the P.O. had put it in a mailbox in the town I live in. (I won't mention the town). Both Ebay and Paypal accepted that feeble reply as proof even though there are thousands of mailboxes in my town.

This is not foolproof but I now require an adult signature as a condition of sale and if the seller refuses they can go pound sand. Most reputable dealers have no problem with that but not all private sellers are reputable.

Hope things work out for you.

Tropics

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Dec 30, 2022 14:28:22   #
RickeyH
 

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Dec 30, 2022 14:32:33   #
JeffL Loc: New Jersey
 
[quote=riderxlx]He spoke the truth.[/quote

According to every news source the crooks are to the right of center.

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Dec 30, 2022 15:03:33   #
jcboy3
 
E.L.. Shapiro wrote:
I live in a 6-unit (condo) apartment building. It seems that people don't shop in stores anymore. Every day, more parcels are stacked up in the hallway, on the street in front of the building, and hanging on door knobs. They can be easily pirated. When I see them, I usually I will bring them in and place them in front of the addressee's door or, at least place them in the lobby behind the security door.

This is just plain STUPID for valuable merchandise- I can not find polite words for this trend!

Usually, I can obtain whatever I need photographically, however, if I order any kind of equipment from an online source, a dealer in a differet town or country, or any kind of buy-and-sell operation, I will pay the extra points to have it delivered by a courier or parcel service as "SIGNATURE REQUIRED". If I am not at home or at the studio, the driver will leave a notice and I will pick the item up athe post office or the depot and SIGN FOR IT! I have to show my ID!

Some shippers will not even use very protective packaging. They just throw the items in an envelope that is lightly padded with bubble -wrap. One of my young staff members received a lens that he ordered through eBay and found it on his doorstep, in a thin cardboard box, blurred in the snow! If that's not STUPID, what is?

My studio is in an industrial park We get deliveries from UPS and FedEx. USPS via Canada Post Corporation, Purolator, and many other local delivery services. Someof the drivers and postal carriers are very competent and responsible. They know most of the clients on their routes. They will make certain parcels that are pick up are properly wrapped and labeled, some carry additionl packing tape, etc, and many will make sure parcels are not left unattended in vulnerable places. Some, unfortunately, are just plain lazy and STUPID!

It's come to a point, what with all the horror stories, I won't even mail an important letter without a tracking number. Certified and registered mail is getting expensive, but it beats the aggravation and expense of important remittances or tax documents getting lost in the mail.

A $750 camera, left on a doorstep- what's wrong with that picture? ...to boot, it was the wrong doorstep! Our pizza delivery guy has more sense than that! ...and he hasn't even learned to speak English yet!

Well, at least, our waste collection recycling service has given us an additional extra-large bin for all the AMAZON boxes! Save the environment!
I live in a 6-unit (condo) apartment building. It ... (show quote)


USPS treats certified mail the same as regular mail, and with their COVID policies allows the carrier to sign that the package was delivered. I know this, because I have had the same problems with certified mail. You need to use registered mail to ensure USPS enforces a signature; at least that worked the last time I needed it.

All of this risk is the cost of doing business for retail companies. For individual sellers, that don't have enough business to actually aggregate the risk, one hit can be a big loss. Insurance can help, but my experience with USPS insurance is that it is very hard to make a claim for used goods. I had a claim denied, in fact, because I did not have a receipt for the purchase of the item I sold. They didn't care that I had sold it for a certain amount; they wouldn't cover it unless I could prove that I had an item that was worth more than what I sold it for.

I still have success with reversing credit card charges as a buyer. As a seller...it's actually rare that I have a problem but I figure I'm just lucky. I used to ship all over the world, but now I just ship domestically, and have taken to doing local sales only for really valuable items.

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Dec 30, 2022 15:07:55   #
jcboy3
 
jstampa wrote:
The bottom line is the delivery company is 100% responsible. They didn’t deliver to the address on the label, per their gps.
You’re not required to go searching where they delivered it to.
I ordered a computer from Costco one time and FedEx delivered to the wrong address one time.
I called FedEx and they said the driver told them he left it at the yellow house. I was inside of a commercial building that was not yellow. I told the lady on the phone I would go try to find it. She told me no that’s not my responsibility. She told me the driver left of it and address other than the label and they are responsible for it.

Don’t accept anything less. It’s not the sellers fault. Although he should have insured it. Claiming it with your credit card is a good option but you need to demand the shipper Take responsibility.
The bottom line is the delivery company is 100% re... (show quote)


This is very common. One address about 1/2 mile from me; we get each others mail frequently. Used to have the same thing happen with FedEx, but they seem to have fixed it. We have each others contact info, it happes so often.

My neighbor across the street got a very large and heavy package delivered to his porch from FedEx. I called them for him (he's very old), it took them 3 days to come pick it up.

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Dec 30, 2022 15:38:02   #
FastHorses Loc: The Bluegrass
 
Ever since Kentucky passed a new law against porch pirates, there's been a sharp decrease in packages disappearing. Why? To quote a county attorney, “No matter what is in that package. If it is worth $5, and you have taken it off a porch, you can be convicted of a felony".

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Dec 30, 2022 15:52:44   #
mikenolan Loc: Lincoln Nebraska
 
Kentucky's law must have support from law enforcement and prosecutors, because without police willing to investigate thefts and prosecutors willing to file charges and try the defendants, the law is meaningless.

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Dec 30, 2022 15:53:37   #
hnguyen99
 
par4fore wrote:
Purchased camera $778.00
Shipped with tracking
Tracking email says delivered
Go outside not there
Go to post office,
Long story short delivered to my neighbor (per GPS on mail truck)
Trust my neighbor, he did get it, must have gotten porch pirated
eBay denied any claim, seller won't communicate
Post office said to file clam but need the sellers name and address to do so
Home owners needs a police report and has 500 deductible
Filed a claim with Mastercard see what happens
Purchased camera $778.00 br Shipped with tracking ... (show quote)


You should immediately use Ebay response "I do not receive item" to communicate with the seller. That's Ebay can keep track your order. If the seller does not response in certain days, Ebay will refund your money. You can go further to find out how much the weight of the package, if it weights so different than your guess then you're scammed. I learn the hard way too.

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Dec 30, 2022 16:01:35   #
alphadog
 
IF an item is worth over $400, most CARRIERS require a SIGNATURE DIRECT or Adult? In my 24+ years of selling have never sent an item valued over $400 without requiring a signature... I don't understand how this was avoided?

I wish you well.

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Dec 30, 2022 16:28:33   #
jcboy3
 
alphadog wrote:
IF an item is worth over $400, most CARRIERS require a SIGNATURE DIRECT or Adult? In my 24+ years of selling have never sent an item valued over $400 without requiring a signature... I don't understand how this was avoided?

I wish you well.


As I stated in my previous posts, the USPS has implemented Covid procedures that allow the carrier to sign for the package. So, even if signature required is paid for by the shipper, the recipient is not required to sign for the package and the package can be left at the door without a signature (the carrier signs). I have had this happen on items if have shipped as well as received. Quite the deal to find a $1000 item just laying on my door step.

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Dec 30, 2022 16:34:14   #
jonyrot
 
Anything I send now that is of value, I pay the little bit extra to require signature. It might be a bit of a pain, but the package gets handed to the recipient.

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Dec 30, 2022 16:35:58   #
bbradford Loc: Wake Forest NC
 
Thats a shame. Next time have then require a signature.

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Dec 30, 2022 16:36:37   #
mikenolan Loc: Lincoln Nebraska
 
And one wonders if USPS will ever go back to actually collecting signatures again. Kinda doubt it.

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Dec 30, 2022 16:42:04   #
Klickitatdave Loc: Seattle Washington
 
I would check to see if the package was insured by the sender given the sales price. I agree that the responsibility of the loss really lies with the deliverer not the sender or Ebay.

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Dec 30, 2022 16:49:20   #
TriX Loc: Raleigh, NC
 
SteveInConverse wrote:
Heh, only thing I might give my postman is a road map.


Maybe that’s why you don’t get “personalized” service like I do. We each have our own thoughts about remembrances at Christmas for those that serve us during the year. When we had garbage collection (now they use automated bins), I used to remember the garbage collection guys, just as New Yorkers often remember their doorman if their building has one. It’s a personal choice.

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