Ugly Hedgehog - Photography Forum
Home Active Topics Newest Pictures Search Login Register
Main Photography Discussion
MPB
Page 1 of 3 next> last>>
Dec 12, 2022 20:55:15   #
armymsg
 
I have purchased both cameras and lenses from MPB and have never had a problem. Last night on MBP website I inquired about an older Olympus OM-D E-M1, specifically the shutter count. This is what I received:

Hi There,

Thanks for reaching out, unfortunately due to that camera being a mirrorless camera and the software that tells you the shutter count causes error we are not allowed to give shutter count for this.

Best Regards,

Davon

MPB

I check shutter count on all of my Olympus cameras and never run into an error. Has anyone ever heard about this?

Reply
Dec 12, 2022 20:57:36   #
Longshadow Loc: Audubon, PA, United States
 
Are your Olympus cameras mirrorless?

Reply
Dec 12, 2022 21:03:01   #
armymsg
 
Longshadow wrote:
Are your Olympus cameras mirrorless?


Yes. I have the exact one, O-MD E-M1. I want another one because I like them. I check shutter count on it and all my Olympus mirrorless cameras with no problems.

Reply
Check out Travel Photography - Tips and More section of our forum.
Dec 12, 2022 21:04:12   #
Longshadow Loc: Audubon, PA, United States
 
armymsg wrote:
Yes. I have the exact one, O-MD E-M1. I want another one because I like them. I check shutter count on it and all my Olympus mirrorless cameras with no problems.

That's interesting...

Maybe the software that they use is different than the one you use and unreliable for that camera???
Or is it the camera (Olympus) software.

Reply
Dec 12, 2022 21:09:02   #
armymsg
 
Longshadow wrote:
That's interesting...

Maybe the software that they use is different than the one you use and unreliable for that camera???
Or is it the camera (Olympus) software.


It is built into the camera. You press buttons in a sequence and it gives you shutter count, flash fires, sensor cleaning, etc.

Reply
Dec 12, 2022 21:22:11   #
trapper1 Loc: Southside Virginia
 
They definitely seem to have a problem with their klunky website. I have been trying for most of the afternoon on to enter an order for a Nikon fit lens but their website just recycles itself and ignores any input when I try to enter the purchase information. I have had good luck with them before and want to buy the item from them, but I am getting tired of having to fight with their website just to enter an order

Trapper1

Reply
Dec 12, 2022 21:34:25   #
Soul Dr. Loc: Beautiful Shenandoah Valley
 
trapper1 wrote:
They definitely seem to have a problem with their klunky website. I have been trying for most of the afternoon on to enter an order for a Nikon fit lens but their website just recycles itself and ignores any input when I try to enter the purchase information. I have had good luck with them before and want to buy the item from them, but I am getting tired of having to fight with their website just to enter an order

Trapper1


Give them a call, they will be glad to assist you on the phone.

Will

Reply
Check out Street Photography section of our forum.
Dec 12, 2022 21:36:46   #
Longshadow Loc: Audubon, PA, United States
 
armymsg wrote:
It is built into the camera. You press buttons in a sequence and it gives you shutter count, flash fires, sensor cleaning, etc.

Strange, very strange.

Reply
Dec 13, 2022 05:42:26   #
joehel2 Loc: Cherry Hill, NJ
 
Are they possibly saying “software causes error” because the result is not totally accurate.

Reply
Dec 13, 2022 06:44:58   #
armymsg
 
joehel2 wrote:
Are they possibly saying “software causes error” because the result is not totally accurate.


I don't know. Used Photo Pro (Robert's Cameras) shows the shutter count for their Olympus mirrorless cameras. I did a Google search for errors in Olympus cameras when obtaining the shutter count but nothing pops up as to what MPB is alluding to.

I am going to chalk it up to "we don't have the time".

Reply
Dec 13, 2022 07:09:56   #
foathog Loc: Greensboro, NC
 
armymsg wrote:
I have purchased both cameras and lenses from MPB and have never had a problem. Last night on MBP website I inquired about an older Olympus OM-D E-M1, specifically the shutter count. This is what I received:

Hi There,

Thanks for reaching out, unfortunately due to that camera being a mirrorless camera and the software that tells you the shutter count causes error we are not allowed to give shutter count for this.

Best Regards,

Davon

MPB

I check shutter count on all of my Olympus cameras and never run into an error. Has anyone ever heard about this?
I have purchased both cameras and lenses from MPB ... (show quote)


I sent them some Canon equipt to quote me. I didn't accept their quote and they returned it minus one of the memory cards.

Reply
Check out Bridge Camera Show Case section of our forum.
Dec 13, 2022 07:25:43   #
armymsg
 
foathog wrote:
I sent them some Canon equipt to quote me. I didn't accept their quote and they returned it minus one of the memory cards.


That's irritating.

Reply
Dec 13, 2022 08:51:44   #
Jack47 Loc: Ontario
 
armymsg wrote:
I don't know. Used Photo Pro (Robert's Cameras) shows the shutter count for their Olympus mirrorless cameras. I did a Google search for errors in Olympus cameras when obtaining the shutter count but nothing pops up as to what MPB is alluding to.

I am going to chalk it up to "we don't have the time".


Or, we don’t want you to know.

Reply
Dec 13, 2022 08:53:20   #
Jack47 Loc: Ontario
 
foathog wrote:
I sent them some Canon equipt to quote me. I didn't accept their quote and they returned it minus one of the memory cards.


Most camera repair shops tell you not to return a camera with a card in it.

Reply
Dec 13, 2022 08:55:51   #
armymsg
 
Jack47 wrote:
Or, we don’t want you to know.



Reply
Page 1 of 3 next> last>>
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.
Check out True Macro-Photography Forum section of our forum.
Main Photography Discussion
UglyHedgehog.com - Forum
Copyright 2011-2024 Ugly Hedgehog, Inc.