I just received the Viltrox EF-R2 Adapter and found the control ring inoperative. A video chat with B&H support determined it needed a firmware update to work with the R7. I went to the Viltrox website but could not find any reference to the adapter on its product page or its download page.
This may be a result of Canon demanding Viltrox stop making RF mount products.
Viltrox is probably the wrong brand to be trying nowadays.
PHRubin wrote:
I just received the Viltrox EF-R2 Adapter and found the control ring inoperative. A video chat with B&H support determined it needed a firmware update to work with the R7. I went to the Viltrox website but could not find any reference to the adapter on its product page or its download page.
This may be a result of Canon demanding Viltrox stop making RF mount products.
Is there a good reason you chose the Viltrox adapter rather than the Canon adapter?
CHG_CANON wrote:
Viltrox is probably the wrong brand to be trying nowadays.
You may be right, if its for a Canon R camera. OTOH Viltrox electronics are doing well with my Nikons and Sonys.
Acoarst I havent visited the Viltrox support site cuz everything is working well as delivered. If I had an a1 or Z9 that may be a new ballgame (or not).
PHRubin wrote:
I just received the Viltrox EF-R2 Adapter and found the control ring inoperative. A video chat with B&H support determined it needed a firmware update to work with the R7. I went to the Viltrox website but could not find any reference to the adapter on its product page or its download page.
This may be a result of Canon demanding Viltrox stop making RF mount products.
That's probably true.
It's also probably why the Viltrox adapter is on sale for $69, $30 off the usual $99 price (versus $199 for the Canon OEM).
Have you contacted Viltrox and asked them for the firmware update?
It's pretty neat that Viltrox provides a USB port for easy firmware updates!
If Viltrox can't help you, maybe someone who has previously downloaded the update can provide a copy. I Googled it and found discussion various places where people had installed the firmware and it solved the problem.
The adapter still works other than the control ring, doesn't it?
PHRubin wrote:
Is $120 good enough?
I guess it is about $120 if you're considering the Canon adapter with the control ring. Enjoy your savings.
rcarol wrote:
I guess it is about $120 if you're considering the Canon adapter with the control ring. Enjoy your savings.
Or ..... return the Viltrox and get the basic Canon. Add $30 to get real OEM with the same functionality (no ring).
PHRubin wrote:
Is $120 good enough?
Well, was it worth it?? LOL
PHRubin wrote:
I just received the Viltrox EF-R2 Adapter and found the control ring inoperative. A video chat with B&H support determined it needed a firmware update to work with the R7. I went to the Viltrox website but could not find any reference to the adapter on its product page or its download page.
This may be a result of Canon demanding Viltrox stop making RF mount products.
I have the same problem, but someone recently commented on this site of getting Viltrox assistance and successfully upgrading the software. I failed to bookmark the link.
Canon by adapter...on purpose.
Canon loves you.
OK, guys I agree with a Canon purchase. But consider where a Hog has an RP and an R7 and only one EF lens. Your sympathy is a little 'High and Mighty'.
ncribble wrote:
OK, guys I agree with a Canon purchase. But consider where a Hog has an RP and an R7 and only one EF lens. Your sympathy is a little 'High and Mighty'.
No one has a problem with ef adapters...not the issue.
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