Refurbished Nikon D500 0 clicks: I just purchased a Nikon D500 from Nikon as a refurbished. I have made other purchases from the refurb bin and have been very happy. I am happy this...

DHudson2002

I just purchased a Nikon D500 from Nikon as a refurbished. I have made other purchases from the refurb bin and have been very happy.

I am happy this time as well, though I did not get a manual; yes I can download the PDF. The camera looks perfect in every regard.

I have only taken a few sample photos and when I checked, there were shutter clicks 001, 002, 003. etc.

I wouldn't be particularly upset if Nikon reset the shutter counter; the camera is new to me. Decades ago, before this was made illegal, some used car dealers did this with odometers with that as the argument.

But I think it is possible that there really weren't any shutter clicks. Earlier discussions of the origins of the refurbished stock suggests that this might be the case.

Does anyone have any insight one way or the other on this? Just curious.

I am upgrading from a D7100, which I have really liked, and I must say that the D500 is feature rich! I noted an option for it to remind me of my wife's birthday, for example.

kpmac Loc: Ragley, La

To my knowledge, Nikon does not reset shutter counts. Even after shutter replacements.

kmielen Loc: Eastern NC

DHudson2002 wrote:

I just purchased a Nikon D500 from Nikon as a refu... (show quote)

Perhaps the shutter was replaced, but one would ask why if there was little indicated wear on the body.
Maybe contacting the service center might yield some additional info on what work was done on this particular s/n. It's difficult for me to believe that they got a camera back that was not used even once.

leftj Loc: Texas

DHudson2002 wrote:

I just purchased a Nikon D500 from Nikon as a refu... (show quote)

Don’t think those were shutter clicks. Just photo numbers on a newly formatted card.

CHG_CANON Loc: the Windy City

DHudson2002 wrote:

I just purchased a Nikon D500 from Nikon as a refu... (show quote)

The shutter count was not reset. As said in other posts on the topic of "refubished", the equipment is visually inspected, repackaged into official packaging and added to the inventory system for resale.

For the frame numbers, are you just reading the file names or did you check the shutter count field within the EXIF data? (see another reply above) Probably beyond "visually inspected", the camera is reset to the factory defaults, such as filename counters reset to 0000 - filename, not shutter count.

CHG_CANON Loc: the Windy City

kmielen wrote:

Perhaps the shutter was replaced, but one would ask why if there was little indicated wear on the body.
Maybe contacting the service center might yield some additional info on what work was done on this particular s/n. It's difficult for me to believe that they got a camera back that was not used even once.

Replacing the shutter is a $300 - $500 repair. How long do you think you could operate a business performing these repairs to equipment you then sold for less than the original cost?

DHudson2002

Could be, but I am reading this from the EXIF data.

luvmypets Loc: Born & raised Texan living in Fayetteville NC

If you are looking for a paper owner's manual try KEH and MPB. I wanted one for my D810 and found it at one of those locations. I don't remember which because I purchased the D810 camera strap from the other one. The manual arrived in pristine condition. It doesn't look like the previous owner ever opened it.

I purchased the D810 camera as a refurbished and there were 176 clicks on it.

Dodie

rmorrison1116 Loc: Near Valley Forge, Pennsylvania

DHudson2002 wrote:

I just purchased a Nikon D500 from Nikon as a refu... (show quote)

I would be hesitant to buy a refurbished camera that was never tested.

mikeroetex Loc: Lafayette, LA

rmorrison1116 wrote:

I would be hesitant to buy a refurbished camera that was never tested.

But you would buy a new camera never tested? Refurbished and used are not always equal.

Bill_de Loc: US

CHG_CANON wrote:

Replacing the shutter is a $300 - $500 repair. How long do you think you could operate a business performing these repairs to equipment you then sold for less than the original cost?

Is that the cost to Nikon or the customer?

BebuLamar

kmielen wrote:

Perhaps the shutter was replaced, but one would ask why if there was little indicated wear on the body.
Maybe contacting the service center might yield some additional info on what work was done on this particular s/n. It's difficult for me to believe that they got a camera back that was not used even once.

I heard from people who had their camera's shutter replaced they said Nikon doesn't reset the counter.

BebuLamar

CHG_CANON wrote:

Replacing the shutter is a $300 - $500 repair. How long do you think you could operate a business performing these repairs to equipment you then sold for less than the original cost?

Well if a new camera sold to a customer and it has a failed shutter so the customer returned it. What should Nikon do? If they do nothing they recoup nothing from the cost of making the camera. If they put in $500 to fix it and sell it for $1300 they still get $800 back rather than nothing. Yes it's a loss but a loss Nikon must accept because they made a brand new camera with failed shutter.
But however I do agree with you that the chance of the refurbished camera is one that is defective, repaired and sold as refurbished is unlikely.

CHG_CANON Loc: the Windy City

BebuLamar wrote:

Well if a new camera sold to a customer and it has... (show quote)

I have some bridges I'd like to discuss with you. Let me know when is best to discuss.

BebuLamar

CHG_CANON wrote:

I have some bridges I'd like to discuss with you. Let me know when is best to discuss.

You don't seem to understand that selling the customer a camera that doesn't work you lose money. And of course the number of brand new with broken shutter must be very small if you want to stay in business. Fix and refurbished it you lose less money.