BebuLamar

The majority of the refurbished are not defective. So in rare cases like the case of the OP, the OP can either return or send it back for repair under warranty. They didn't have to check them. Let the customers do the testing.

cjc2 Loc: Hellertown PA

Thank You!!!!!

KenProspero

I always buy refurbished or used cameras and lenses. When a product arrives, I inspect and dedicate a day to shoot with my new purchase (I call it playing with my new toy).

Refurbished -- I've never been able see anything wrong with the product and never have had a problem.

Now, here's the thing -- some day, I expect I will have a problem (though I'd say the same thing if I bought new). I deal with reputable companies and expect them to honor the return. Even if I get burned once, given the amount that I've saved over the years, I'll still be ahead of the game.

IMO -- new vs refurbished boils down to how much you're willing to pay for a warranty and a nice box.

larryepage Loc: North Texas area

My repair continues on "Parts Hold" as of this evening. This also happened when I sent my D850 for warranty repair three years or so ago, and parts were required from Japan to complete the job. Total time required that time was about three weeks. So I won't be surprised if another week or two is required for the parts to arrive, then the repair should be completed pretty quickly.

User ID

TGTBT. I would never order a next to new item at 55% off. Best of luck 2U on that.

BebuLamar

I didn't order but bought from a store display a Nikon 20mm f/2.8 AF-D for $256 with 5 year as new warranty. The lens was in the store for a few years I knew it.

joer Loc: Colorado/Illinois

I suspect that policies and procedures vary by manufacturers and suppliers with emphasis toward eliminating obvious symptoms and repairs, if any, are only as good as the technician's skill.

I doubt if they are anywhere as good as new. It's your money, believe what you like.

BebuLamar

I would say most of them are as good as new because most of them are bought used very little then returned.

larryepage Loc: North Texas area

Just after receiving my lens from UPS, I had a chance to spend a week with a number of friends, acquaintances, and people that I didn't even know at a meeting in Kansas City. It was a large and group, with attendees having very different backgrounds and very specific interests in many different areas. Many were former employees of the railroad, many were either craftsmen or nerds interested in building museum-quality models, some were interested in building railroads that could be operated in ways that emulated and represented operating practices on the real railroad, and some were operators of Lionel trains who just like to see trains go around and around a loop of track. It was probably the 20th or so of these meetings that I've attended over the past 35 years.

Besides giving me a chance to check out my lens in a number of situations, from closeups inside the meeting hotel with available light to action shots of trains and railroad facilities during our excursions (which allowed me to really exercise, test, and identify the problems with the lens), this experience reminded me how things should work among a diverse group with diverse interests built around a strong common interest. Bottom line...it is nothing like what passes for an online community here. Before heading to Kansas City, I had already decided to step away from UHH. The decision to document my repair experience (which I am confident with my owning a like new, perfectly functioning lens when finally completed sometime in August) was intended to inform the community and also assure folks that NikonUSA would take care of customers even when faced with a situation in which a lens was most likely broken by the original purchaser, then returned as defective, rather than returned honestly for repair. Or that it was perhaps simple manufacturing escape that got into the market and was simply returned instead of being directed for repair.

But in the end, as can be readily seen even in this discussion (the purpose of which was clearly delineated at the beginning), intelligent discussion of a topic is simply not possible here. While there are three of four members who can be counted on for reliable discourse, there are simply too many shills, trolls, and troglodytes to maintain meaningful conversations. For that reason, I will not be further watching or updating this discussion or participating in other discussions, but will be stepping away from UHH. And yes...I know that I've "poking the bear" in some of my responses here over the past few weeks That has been partly out of frustration and partly to help me decide whether backing away is the best choice. In the end, I've decided that it is. I don't expect to be missed, but will be pursuing other, more productive means of practicing and improving my photography. My wish is that you folks have fun. If you want to improve your photography, my encouragement is that you find a way and a place to do it with truly knowledgeable folks who are interested in helping you, rather than with making you like themselves.

CHG_CANON Loc: the Windy City

Wabbit, we've got a repeat jumper!!

Is this the 6th, 7th stepping away message? I've lost count.

joer Loc: Colorado/Illinois

The key word is "Returned"...implying dissatisfaction for some reason. That automatically separates them from new and puts them in the suspect category.

In my 50 years plus I have only bought one used camera (A92) and was very satisfied. I have purchased many used lenses over the years and some were beyond expectations, but more often than not I was disappointed.

BebuLamar

Due to the fact that many can not see the camera in real life before they buy it plus the easy return policy of most online stores many would buy the camera check it out and decide whether they want to keep it rather than checking it out in the store. That's why most of the refurbished have nothing wrong and the few that is wrong wouldn't get weaved out either.