camera repair disappointment
May 23, 2022 15:02:35 #
steve_stoneblossom
Loc: Rhode Island, USA
Grahame wrote:
Well at least you achieve 100% at attempting, and failing, to blow your own trumpet.
May 23, 2022 15:15:55 #
Guyserman
Loc: Benton, AR
Sidwalkastronomy wrote:
O think he said the card locks in place now. It would stupid to trust a door to hold a card in for any serious photography
He definitely said he closed the door to hold the card. I agree with you on the stupidity.
May 23, 2022 15:17:47 #
Still no excuse for the quote. They should have caught it and sent it back with a diagnostic fee at the most. If that was the case. I think it may have been put in wrong, but I think the op would have caught it before sending it out for repair.
May 23, 2022 15:29:45 #
thephotoman wrote:
Still no excuse for the quote. They should have caught it and sent it back with a diagnostic fee at the most. If that was the case. I think it may have been put in wrong, but I think the op would have caught it before sending it out for repair.
I didn't think they charge him for anything.
May 23, 2022 15:54:17 #
Sidwalkastronomy
Loc: New Jersey Shore
Guyserman wrote:
He definitely said he closed the door to hold the card. I agree with you on the stupidity.
Yes I missed that door holding card in place. That's just looking for trouble using it that way. The problem is clearly not fixed
May 23, 2022 16:08:47 #
May 23, 2022 16:39:23 #
huemax
Loc: High Point, NC
Fuji used to be very good to supply info and parts. So as Canon and Nikon. Don't have much experience with Sony. I know how factory repair service works past 40 years. Recently, Nikon dumped us (independent repair professional), I suspect, in near future all mfg's are going to do the same. You no longer get repair any one but replace your equipment. Very very sorry for this BAD news.
May 23, 2022 17:31:42 #
Accidents happen. Things wear with constant use. Sometimes, when we are shooting in a hurry, we force something, close a door prematurely, put a card in off-center or out of kilter, overtighten somethg, dirt, dust, moisture, vibration, etc are unfriendly to gear and it's off the repair shop.
It ain't 1970 anymore. With a mechanical camera, oftentimes the repair guy could do a quick fix at a reasonable cost and send you on your way content. The was no lengthy and complex diagnostics issue. The camera was dropped, or the shutter stuck, the winding mechanism was stripped, whatever. The repair guy knew exactly what to do based on simple symptoms. The strobe died? the technician knew exactly what burned out, where there was an intermittent short, a bad cable, a faulty trigger coil and the raepair was promptly done. My guy could smell the smoke and immediately knew which component burned out. If the camera or strobe was beyond repair or obviously not worth the expense, an honest opinion was given.
Nowadas, repairs are an INDUSTRY. Did y'all know that if you were to build a car from parts, at the cost of replacement parts from an authorized dealer, the build would cost many times the price of a new car built at the factory? Add the labour of a repair and you have a big bill to pay. Digital camera repairs are big business and I am afraid they have adopted the marketing approach like the automotive industry. I am not saying that they are misdiagnosing anything or doing unnecessary work, It's just damn expensive. Like anything else, the customer needs to decide if the repair is worth investing in based on the replacement cost of the new camera, lens, or strobe and how much use and the expectation of longevity and reliability the units will provide after the repair.
7-pages and lots of infighting, bickering and criticizing the OP. Give the guy a break- everybody is entitled to some sticker shock. Some folks just bite the bullet and pay the bill. Others freak out and threaten to call the BetterBusinesBureay, post bad reviews, etc., whatever. It's all fruitless and an unmitigated waste of time. it is better not to waste time and energy and deal directly with the repair department of the company or the higher-ups. Facebook? The only things I do on Facebook are communicate with my grandchildren and a few faraway friends and family. I post snapshots, fun stuff, and shots I do with my cellphone, etc.-nothing serious! I consider most of what I see on social media as unmitigated, blatant, unadulterated BS!
As a professional photograher and studio owner, I have lots of gear, and I am sure there are amateurs who have more and possibly more expensive stuff than I do. Faulty or broken-down gear is a concern. So, I have purchased some extended warranties on some of the more costly stuff and I put aside a few bucks in a separate account to cover emergent repairs. Sometimes if the item is beyond repair, I can use the money for a replacement.
The reality is, that a good, reliable, guaranteed photographic equipment repair service is a for-profit industry. Take care of yo stuff, avoid damage, and remember, oftentimes bad things happen to good and careful people and if somethg breaks, be prepared to pay!
Photograhy businesses have high overhead costs. Photograhy is an expensive hobby. Unfortunately, equipment maintenance is part of both.
It ain't 1970 anymore. With a mechanical camera, oftentimes the repair guy could do a quick fix at a reasonable cost and send you on your way content. The was no lengthy and complex diagnostics issue. The camera was dropped, or the shutter stuck, the winding mechanism was stripped, whatever. The repair guy knew exactly what to do based on simple symptoms. The strobe died? the technician knew exactly what burned out, where there was an intermittent short, a bad cable, a faulty trigger coil and the raepair was promptly done. My guy could smell the smoke and immediately knew which component burned out. If the camera or strobe was beyond repair or obviously not worth the expense, an honest opinion was given.
Nowadas, repairs are an INDUSTRY. Did y'all know that if you were to build a car from parts, at the cost of replacement parts from an authorized dealer, the build would cost many times the price of a new car built at the factory? Add the labour of a repair and you have a big bill to pay. Digital camera repairs are big business and I am afraid they have adopted the marketing approach like the automotive industry. I am not saying that they are misdiagnosing anything or doing unnecessary work, It's just damn expensive. Like anything else, the customer needs to decide if the repair is worth investing in based on the replacement cost of the new camera, lens, or strobe and how much use and the expectation of longevity and reliability the units will provide after the repair.
7-pages and lots of infighting, bickering and criticizing the OP. Give the guy a break- everybody is entitled to some sticker shock. Some folks just bite the bullet and pay the bill. Others freak out and threaten to call the BetterBusinesBureay, post bad reviews, etc., whatever. It's all fruitless and an unmitigated waste of time. it is better not to waste time and energy and deal directly with the repair department of the company or the higher-ups. Facebook? The only things I do on Facebook are communicate with my grandchildren and a few faraway friends and family. I post snapshots, fun stuff, and shots I do with my cellphone, etc.-nothing serious! I consider most of what I see on social media as unmitigated, blatant, unadulterated BS!
As a professional photograher and studio owner, I have lots of gear, and I am sure there are amateurs who have more and possibly more expensive stuff than I do. Faulty or broken-down gear is a concern. So, I have purchased some extended warranties on some of the more costly stuff and I put aside a few bucks in a separate account to cover emergent repairs. Sometimes if the item is beyond repair, I can use the money for a replacement.
The reality is, that a good, reliable, guaranteed photographic equipment repair service is a for-profit industry. Take care of yo stuff, avoid damage, and remember, oftentimes bad things happen to good and careful people and if somethg breaks, be prepared to pay!
Photograhy businesses have high overhead costs. Photograhy is an expensive hobby. Unfortunately, equipment maintenance is part of both.
May 23, 2022 18:07:00 #
alexol wrote:
Fuji may have found that the board is cracked and ... (show quote)
I had a similar problem with the card not acting proper. Bought a new card now it’s working perfectly.
May 23, 2022 18:12:39 #
Flash Falasca wrote:
My SD card would not lock in on my fuji X-S10 came... (show quote)
Relax and be happy you got a free fix. I had the same thing with a Konica 7DMinolta probably 10 yrs. ago. Quoted me new bd. replacement at about that same figure. Returned my camera wrapped and cleaned beautifully. I put the batterry in, turned on unit and presto it worked as new and by the way still is to this day actually. I have worked in electronics my entire life and I honestly felt it was in a pressure contact either in one of the foils or the circuit board contacts themselves. When they reseated them to return the unit they actually got a good contact and so you are good to go.
May 23, 2022 19:21:45 #
Badgertale
Loc: Albuquerque, New Mexico, USA
Your first reaction is the same one I would have had! The cheek of the whole thing to suggest the main board needed to be replaced...THE CHEEK! Alas, I hope you've calmed down a bit and I hope you've calmed down after reading responses on UHH, too. Now, if your work-around works for you, then go for it. I think there are a couple of possible alternate things to try that have been mentioned on UHH to try.
Remember, there may be a crack in the board...that doesn't mean the camera won't work. A crack in the board may be slight, but over time will work it's way to a larger problem. Right now, it may not lead to anything, though.
Okay, take another deep breath...good. Now, cameras are a lot of money - don't we all know that - so we all feel your pain. Glean what information you can from UHH and do your best and what's right for you, bro.
Duct tape can do wonders. Good luck!
Remember, there may be a crack in the board...that doesn't mean the camera won't work. A crack in the board may be slight, but over time will work it's way to a larger problem. Right now, it may not lead to anything, though.
Okay, take another deep breath...good. Now, cameras are a lot of money - don't we all know that - so we all feel your pain. Glean what information you can from UHH and do your best and what's right for you, bro.
Duct tape can do wonders. Good luck!
May 23, 2022 20:44:31 #
huemax
Loc: High Point, NC
As a hobby, I agree PHOTOGRAPHY is the most expensive. For business, the least profitable. Yes, very expensive overhead, and bank would never give a loan equipment. Yes, it is a great idea to get insurance for accidents and theft. Make sure REPLACEMENT policy if possible. There used to be many insurance available at reasonable premium. But, today I am not sure, how they cover repair and maintenance?
May 23, 2022 21:24:06 #
Sidwalkastronomy
Loc: New Jersey Shore
Jules Karney wrote:
I had a similar problem with the card not acting proper. Bought a new card now it’s working perfectly.
It only took 7 pages to suggest that. Canon doesn't want your card in camera when ship it to them.
So although a great suggest the manufacturer looked at it. More longevity and better service to replace whole thing long as camera is there. Like others have said the card holder attached to board.
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