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Nikon D5600 Auto Focus Issue
Apr 9, 2022 18:06:15   #
UKBillyBoy Loc: Central Texas
 
My sister has a D5600 that has excellent auto focus that goes astray and requires turning the camera off several times to get it to work again. Any suggestions for a reasonable repair shop? I am in central Texas (Austin area) but if no repair shop is nearby then we can send it out.

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Apr 9, 2022 21:23:52   #
CHG_CANON Loc: the Windy City
 
What does "goes astray" mean? What does "work again" mean? What lens is involved? Does the problem occur with all lenses in the same way?

Is the camera inside a 1-year warranty from Nikon? Nikon has a telephone number for customer service - (800) 645-6687.

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Apr 9, 2022 21:33:48   #
13 Loc: I am only responsible to what I say..not what
 
Clean the "lens" contacts might work. Not enough info?¿

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Apr 10, 2022 00:20:29   #
UKBillyBoy Loc: Central Texas
 
The D5600 will auto focus for a few times and then it no longer auto focus. Off and on several times may make it auto focus then finally it does. The view through the viewfinder looks like photo bokeh but does not attempt to focus.
I haven't tried to manually focus.

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Apr 10, 2022 00:21:09   #
UKBillyBoy Loc: Central Texas
 
The D5600 will auto focus for a few times and then it no longer auto focus. Off and on several times may make it auto focus then finally it does. The view through the viewfinder looks like photo bokeh but does not attempt to focus.
I haven't tried to manually focus.
I cleaned the contacts with a soft cloth as you recommended, as I ran out of contact cleaner, and it seems to be focusing better in my house tonight. I will try it outside tomorrow and report back to both of you. Thank you for your suggestions!

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Apr 10, 2022 00:21:50   #
UKBillyBoy Loc: Central Texas
 
CHG_CANON wrote:
What does "goes astray" mean? What does "work again" mean? What lens is involved? Does the problem occur with all lenses in the same way?

Is the camera inside a 1-year warranty from Nikon? Nikon has a telephone number for customer service - (800) 645-6687.


The D5600 will auto focus for a few times and then it no longer auto focus. Off and on several times may make it auto focus then finally it does. The view through the viewfinder looks like photo bokeh but does not attempt to focus.
I haven't tried to manually focus.
I cleaned the contacts with a soft cloth as you recommended, as I ran out of contact cleaner, and it seems to be focusing better in my house tonight. I will try it outside tomorrow and report back to both of you. Thank you for your suggestions!

Reply
Apr 10, 2022 00:23:38   #
UKBillyBoy Loc: Central Texas
 
13 wrote:
Clean the "lens" contacts might work. Not enough info?¿


I cleaned the contacts with a soft cloth as you recommended, as I ran out of contact cleaner, and it seems to be focusing better in my house tonight. I will try it outside tomorrow and report back to both of you. Thank you for your suggestion!

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Apr 10, 2022 05:49:07   #
whatdat Loc: Del Valle, Tx.
 
If you live in Central Texas you are probably aware of Precision Camera in Austin. Good & knowledgeable people. Might ck with them.

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Apr 10, 2022 10:46:10   #
GLSmith Loc: Tampa, Fl
 
Only place outside of Nikon in NYC I have ever trusted & used is Southern Photo in Miami Beach. UPI, API, AFP send their stuff there 305.653.7355 is phone number... Been in business for ages, https://www.sp-ts.com/ Baswed on what you describe to them, they will provide a ball park estimate. Once they get the camera, they call & describe the specific issue & fix...Usually back in about 2 weeks

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Apr 10, 2022 11:41:07   #
jak86094
 
If you haven’t already, try mounting a different lens and see if the problem persists. I just sent a lightly used Tamron lens in for warranty repair which was behaving somewhat the same. If I removed then remounted the lens, it would work for a short time ( less than a minute) than stop focusing. But it was only this one lens. Manufacturer said it was probably the lens’s autofocus motor going bad. jak

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Apr 10, 2022 13:53:35   #
UKBillyBoy Loc: Central Texas
 
whatdat wrote:
If you live in Central Texas you are probably aware of Precision Camera in Austin. Good & knowledgeable people. Might ck with them.


Yes I know of them. I will give them a call on Monday. Thanks much. Appreciate it!

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Apr 10, 2022 13:55:56   #
UKBillyBoy Loc: Central Texas
 
GLSmith wrote:
Only place outside of Nikon in NYC I have ever trusted & used is Southern Photo in Miami Beach. UPI, API, AFP send their stuff there 305.653.7355 is phone number... Been in business for ages, https://www.sp-ts.com/ Baswed on what you describe to them, they will provide a ball park estimate. Once they get the camera, they call & describe the specific issue & fix...Usually back in about 2 weeks


Very good to know. I will check them out if I need to go out. Thanks for the info. I really appreciate your reply!

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Apr 10, 2022 13:59:12   #
UKBillyBoy Loc: Central Texas
 
jak86094 wrote:
If you haven’t already, try mounting a different lens and see if the problem persists. I just sent a lightly used Tamron lens in for warranty repair which was behaving somewhat the same. If I removed then remounted the lens, it would work for a short time ( less than a minute) than stop focusing. But it was only this one lens. Manufacturer said it was probably the lens’s autofocus motor going bad. jak


I tried a different lens and it worked perfectly. Also I cleaned the lens I was having the problem with and it seems to have resolved the problem. I appreciate your reply, thanks!

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