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Windows vs. Apple "failure to communicate" problem. (File vs. Photo)
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Apr 7, 2022 13:59:54   #
Davethehiker Loc: South West Pennsylvania
 
The brick and mortar camera club I belong to is having a themed photo contest. The Topic is "Signs of Spring." I took the attached image as my submission.

When I submit this image to the club officer he complains that I sent him an "Image" not a "file." I do not even understand what he is saying? As a Mac user, a JPG file is an image when opened.

The guy I'm sending the image/file to says he must convert it to a file. When he does this it destroys my image by pixelating it.

Please help us communicate.

Thank you.

Sign of Spring
Sign of Spring...
(Download)

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Apr 7, 2022 14:09:00   #
Longshadow Loc: Audubon, PA, United States
 
Good luck!.!

It appears that he does not understand computer (stuff) very much.....

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Apr 7, 2022 14:19:12   #
CHG_CANON Loc: the Windy City
 
Davethehiker wrote:
The brick and mortar camera club I belong to is having a themed photo contest. The Topic is "Signs of Spring." I took the attached image as my submission.

When I submit this image to the club officer he complains that I sent him an "Image" not a "file." I do not even understand what he is saying? As a Mac user, a JPG file is an image when opened.

The guy I'm sending the image/file to says he must convert it to a file. When he does this it destroys my image by pixelating it.

Please help us communicate.

Thank you.
The brick and mortar camera club I belong to is ha... (show quote)


Is your email changing the file when attached and sending? Is your email embedding the image into the email in a way that changes the file? Should you ask him to create a share site so you can place the image (JPEG - as is) onto that location? If you're not sending him a JPEG, you are forcing him to action the file.

A lot more details and investigation would help resolve, rather than a high-level anecdote. Assuming, you're looking for a solution.

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Apr 7, 2022 14:25:50   #
Davethehiker Loc: South West Pennsylvania
 
CHG_CANON wrote:
Is your email changing the file when attached and sending? Is your email embedding the image into the email in a way that changes the file? Should you ask him to create a share site so you can place the image (JPEG - as is) onto that location? If you're not sending him a JPEG, you are forcing him to action the file.

A lot more details and investigation would help resolve, rather than a high-level anecdote. Assuming, you're looking for a solution.


I am looking for a solution. I do not understand why he and I can not share this image. I sent him a hyperlink to this topic and invited him to download it. This seems like a very clumsy way to solve the problem!

I don't know if the problem is with me or on his end?

I have another friend who is a Widows user and he complains that my images are too big for his screen. The problem may well be on my end?

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Apr 7, 2022 14:30:55   #
letmedance Loc: Walnut, Ca.
 
Perhaps you mistakenly sent him the Preview image created by one of your photo programs, a very low quality JPG or BMP.

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Apr 7, 2022 14:32:43   #
JamesCurran Loc: Trenton ,NJ
 
When you attached the image to the email, did it appears as an icon, or as a full image in the page? If the latter, it would be a bit trickier to extract the image into a file.

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Apr 7, 2022 14:33:29   #
Davethehiker Loc: South West Pennsylvania
 
letmedance wrote:
Perhaps you mistakenly sent him the Preview image created by one of your photo programs, a very low quality JPG or BMP.


If I look at my sent messages, it looks fine.

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Apr 7, 2022 14:34:45   #
Davethehiker Loc: South West Pennsylvania
 
JamesCurran wrote:
When you attached the image to the email, did it appears as an icon, or as a full image in the page? If the latter, it would be a bit trickier to extract the image into a file.


It's a full image when I look at the message I sent.

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Apr 7, 2022 14:35:31   #
CHG_CANON Loc: the Windy City
 
Davethehiker wrote:
I am looking for a solution. I do not understand why he and I can not share this image. I sent him a hyperlink to this topic and invited him to download it. This seems like a very clumsy way to solve the problem!

I don't know if the problem is with me or on his end?

I have another friend who is a Widows user and he complains that my images are too big for his screen. The problem may well be on my end?


The image above is 3300px wide. If embedded as a picture inside an email, it might very well be too wide to fit on his screen, where if the image was a file attachment and opened in a picture viewer rather than as an email, the viewer would dynamically resize the image to fit screen.

The problem is we can't "see" what the three players in this story are reporting. I'm guessing, possibly wildly, the image is embedded when you send rather than a file attachment. What email tool are you using?

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Apr 7, 2022 14:42:49   #
Davethehiker Loc: South West Pennsylvania
 
CHG_CANON wrote:
The image above is 3300px wide. If embedded in an email, it might very well be too wide to fit on his screen, where if the image was a file attachment and opened in picture viewer rather than as an email, the viewer would dynamically resize the image to fit screen.

The problem is we can't "see" what the three players in this story are reporting. I'm guessing, possibly wildly, the image is embedded when you send rather than a file attachment. What email tool are you using?


I have sent it from LR that uses my "Mail" application on my MacBook Pro launchpad. I have also attached it to a message attached to my "Mail" program.

How can I send it as an attachment that is not an image? (It's a JPG image.)

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Apr 7, 2022 14:44:26   #
R.G. Loc: Scotland
 
"You should be using "Add Attachment", which should involve clicking on an icon or possibly selecting a menu option. In my browser the icon is a staple tilted at 45 degrees.

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Apr 7, 2022 14:46:39   #
Davethehiker Loc: South West Pennsylvania
 
R.G. wrote:
"You should be using "Add Attachment", which should involve clicking on an icon or possibly selecting a menu option. In my browser the icon is a staple tilted at 45 degrees.


Yep, I have been using the staple at 45 degrees.

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Apr 7, 2022 14:48:04   #
CHG_CANON Loc: the Windy City
 
Davethehiker wrote:
I have sent it from LR that uses my "Mail" application on my MacBook Pro launchpad. I have also attached it to a message attached to my "Mail" program.

How can I send it as an attachment that is not an image? (It's a JPG image.)


I thought you were on windows sending to apple ... The apple mail tool has an option to maintain the original size. Our apple users should be able to point to it, if you can't easily find. You definitely want to compose the email outside LR and add the image / file as an attachment. At that 'add' point, you should be able to find the picture-sizing controls.

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Apr 7, 2022 14:52:02   #
Davethehiker Loc: South West Pennsylvania
 
I sent it "Large" not full sized to him. Smaller files destroy a lot of detail and degrade the image.

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Apr 7, 2022 14:52:03   #
joecichjr Loc: Chicago S. Suburbs, Illinois, USA
 
Davethehiker wrote:
The brick and mortar camera club I belong to is having a themed photo contest. The Topic is "Signs of Spring." I took the attached image as my submission.

When I submit this image to the club officer he complains that I sent him an "Image" not a "file." I do not even understand what he is saying? As a Mac user, a JPG file is an image when opened.

The guy I'm sending the image/file to says he must convert it to a file. When he does this it destroys my image by pixelating it.

Please help us communicate.

Thank you.
The brick and mortar camera club I belong to is ha... (show quote)

What an exceptional composition
🍀🌀🍀🌀🍀

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