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Feb 21, 2022 09:38:11   #
Al Beatty Loc: Boise, Idaho
 
RichKenn wrote:
I just had an interesting and frustrating exchange with Nikon. I asked them to reparse my D7200, actually applied with serial number. They gave me permission to return it. When the received it, they told me it was grey market but if I would send them proof of purchase in the US, they could repair it. I sent them POP from Abes of Maine (don't say it). Then they told me they were returning it unfixed because they could not tell which country it was intended for and that cameras were constructed differently for different countries.
All this leads me to the often asked and answered question, who does repair grey market Nikons? Of course, I never kept a record of previous answers.
I will appreciate any help.
I just had an interesting and frustrating exchange... (show quote)


Hi RichKenn,
You didnt' say what's wrong with the camera. Does the live view and auto focus still work? I might be interested is using something like it for my Zoom and live streaming camera if the price is right. Take care & ...

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Feb 21, 2022 13:44:51   #
RichKenn Loc: Merritt Island, FL
 
GLSmith wrote:
Southern Photo Repair in Miami, Fl is certified Nikon repair...period. 305.653.7355 They arre authorized Nikon, Canon, Pentax, Sony....API, UPI send their gear there...Gray Market not an issue...I just got a body back, had to wait a bit longer than usual due to the shipping issue a few months back in Los Angeles... All repairs carry 1 year warranty....Once received, full checkout of camera or lens is done with a follow up phone call to you, so you know ahead of time what is being repaired. Normal 2-3 week turn around
Southern Photo Repair in Miami, Fl is certified Ni... (show quote)


Thank you for this specific and close recommendation. I appreciate your helpfulness.

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Feb 21, 2022 13:51:17   #
RichKenn Loc: Merritt Island, FL
 
I am sorry I asked! Wow! Twelve pages of replies. I can't possibly read them all. I did uncover two very helpful replies that I appreciate very much. I much prefer to get this camera repaired than purchasing a used one for more money not knowing its condition. I hope this is the end of the discussion.
Thanks, again to those who tried to be helpful.

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Feb 21, 2022 15:52:29   #
BebuLamar
 
RichKenn wrote:
I am sorry I asked! Wow! Twelve pages of replies. I can't possibly read them all. I did uncover two very helpful replies that I appreciate very much. I much prefer to get this camera repaired than purchasing a used one for more money not knowing its condition. I hope this is the end of the discussion.
Thanks, again to those who tried to be helpful.


I am sorry but all the posts suggesting you buy another camera meant that another good working camera cost less than having your camera repaired.

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Feb 21, 2022 20:00:27   #
awesome14 Loc: UK
 
It's very easy to contact eBay.com support. You don't call them. They call you. You look in 'help'. Search for some keywords. Go to one of the returned links, scroll to the bottom. Wait about 3 min, so it looks like you actually read the page.

Where it says, "Was this page helpful?" select "No". Scroll down after that until you reach "contact us". Click that, and select, "Have us call you". Put in the phone number where you'll be available for the next 10 minutes, and click, "OK".

There will be an estimated time stated for how long you will have to wait. I'm on the line with eBay support at least once a month. They don't want members using tech support instead of the help files. If it appears the member tried to use help, then they are willing to use live support.

The agents are usually pretty good. Ebay has over a billion listings, 165 million buyers per day, and I don't even know how many sellers.

They've got to do something to temper use of live support, or they couldn't afford to pay the light bill!

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Feb 22, 2022 11:34:39   #
burkphoto Loc: High Point, NC
 
cjc2 wrote:
Bill, as you know I normally am right behind you in agreeing, just not in this case, respectfully. If you were the owner of Nikon USA, you just might feel the same. You know what's at stake here. So, I unfortunately have to say to you, do you want some cheese with your whine? Again, respectfully, as your knowledge is vast. Best of luck.


Having dealt with independent dealer networks in the corporate world, I know that independent dealers are customers. They don't always have anyone's interests at heart but their own. I doubt Nikon in Japan is in full agreement with Nikon USA. But we'll never know.

Make mine Irish Cheddar.

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